Mercedes-Benz of Bellevue

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Reviews

Average Ratings

4.8
213 lifetime reviews.
  • 2008 Honda CRV

    We worked with Dante Jenkins to purchase this CRV. The car was in like new condition, and from the first contact Dante was the best! He knows cars...


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    We worked with Dante Jenkins to purchase this CRV. The car was in like new condition, and from the first contact Dante was the best! He knows cars, is friendly, respectful and incredibly helpful. No pressure, just good, solid customer relationships and service above and beyond. We had only one issue with the car after we bought it, and Dante took care of it immediately. A great experience for us!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Review

    Heru is a great dealer. He's very friendly and helpful.


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    Heru is a great dealer. He's very friendly and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service A - Well done, on time, quick in and out!

    I was able to get my car in for a Service A within a week (exceptionally quick), was done the same day, all my other concerns were addressed and f...


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    I was able to get my car in for a Service A within a week (exceptionally quick), was done the same day, all my other concerns were addressed and fixed promptly. I was also able to use a coupon I got in my email to save me $100! I will be coming again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Auto Union Bellevue WA

    Excellent experience. Car was serviced exactly as promised.


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    Excellent experience. Car was serviced exactly as promised.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Never Getting a Spare

    Went into service department to order a new key fob for my ML 320. Was told that the item was back ordered with an ETA of June 2017, was then told...


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    Went into service department to order a new key fob for my ML 320. Was told that the item was back ordered with an ETA of June 2017, was then told I may never get another fob because they'd been waiting a year or more for them. Makes rethink buying a car that "can't be stolen" simply because getting a key is impossible.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Owner review

    As usual wonderful service from everyone at Mercedes of Bellevue.


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    As usual wonderful service from everyone at Mercedes of Bellevue.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mercedes Benz of Bellevue

    This is our sixth Mercedes, and we were stunned with how poor the customer service was, how disconnected the sales team was from the finance team ...


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    This is our sixth Mercedes, and we were stunned with how poor the customer service was, how disconnected the sales team was from the finance team and service team and their lack of interest in satisfying us post sale. Not sure if this is reflective of the AutoNation conglomerate or if they have just lost it, but this will be the last car we will buy for them. So disappointing.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Consistent qulaity customer experience

    I have been a customer of Mercedes Benz of Bellevue for many years and have always had great experience anytime I have to engage their service dep...


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    I have been a customer of Mercedes Benz of Bellevue for many years and have always had great experience anytime I have to engage their service department, mostly for the scheduled maintenance activity. They are friendly, professional and do a great job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My car purchase experience with auto nation

    No hassle no pressure sales process. Very polite sales person. Great team to work with. Finance person was exceptional so was the sales person. Ha...

    Dealer Response

    Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.


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    No hassle no pressure sales process. Very polite sales person. Great team to work with. Finance person was exceptional so was the sales person. Has answers to the questions I had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.


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  • Mercedes-Benz

    Lorenzo went beyond service to get us the perfect car.

    Dealer Response

    Thanks for the feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Bellevue. Please call our General Manager at ...


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    Lorenzo went beyond service to get us the perfect car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Bellevue. Please call our General Manager at (425) 455-8535 if there is anything else we can do for you.


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