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Mercedes-Benz of Bellevue

(1,211 reviews)
Visit Mercedes-Benz of Bellevue
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–7:00pm
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (888) 337-5745 (888) 337-5745
Used (888) 771-1141 (888) 771-1141
Service (888) 337-5778 (888) 337-5778

Reviews

(1,211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Bellevue from DealerRater.

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There are really nice people at this dealership.

There are really nice people at this dealership. The communication could be a bit better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

The visits are seamless, everyone is so nice, helpful and

The visits are seamless, everyone is so nice, helpful and professional. David in finance James in service and David is sales are definitely the people to take care of you so make sure you ask for them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Good people to do business with it’s my first car that we

Good people to do business with it’s my first car that we purchase and wife was really happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service and Recalls performed on time, good communication

Service and Recalls performed on time, good communication and smooth transition when picking car up after service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Elaine, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I had a great experience with them.

I had a great experience with them. I would definitely recommend them. The car is awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Itzia, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

Prompt appointment.

Prompt appointment. Nice service people. Excellent mechanics. Same day service. Everything went very efficient and cordial

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Marianne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Bellevue. We always strive to provide personable and excellent customer service. Thank you for the review!

I've been to a handful of MB dealerships since acquiring

I've been to a handful of MB dealerships since acquiring my beloved 2014 GLK, and my recent service experience at Bellevue was by far the best. I've had mostly good experiences at other dealerships but this was an absolute standout, due in large part to my service advisor Jesus. But everyone I met (interacted with 3-4 other folks at reception, etc) was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Mercedes Benz Bellvue

I got my first car 2022 GLC 300 from Bellevue Mercedes Benz , and i was waiting long time to show car again, and I applied last week to my dealer to correct one cigarette cover , & one piece an other thing but im waiting they didn?t call back me to make schedule !

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mohammad, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Bellevue take our reviews very seriously. If you'd like, please contact our General Manager at (425) 249-7391. We'd appreciate the chance to make your experience a positive one.

Best Place

I have purchased two MB from this dealership and love working with Lorenzo Johnson (sales) and my service representative, Wayne. They both provide me with excellent, unmatched service every time. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carol, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

The personal touch James meeting me at my car, was very

The personal touch James meeting me at my car, was very nice. Jon Duppong very clear in explaining my service issues. A great team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need help, just give us a call. Happy motoring!