Porsche Bellevue

I needed to have the cigarette lighter activated in order to connect a charger to the car as I will be traveling for about 5 months. Thinking that I was... planning ahead, I found out after trying to make an appointment that I would not be able to get in before I had to leave town. I called a service rep and explained my situation. He checked with a service manager and they were able to squeeze me in. The folks in the service department made the whole process simple, fast and easy. And they were very friendly! To top it off, they gave my Porsche a nice wash.

Matt Moody at Bellevue Porsche is a true enthusiast! You can't find a better service rep.

My wife and I had a great experience purchasing a new Cayenne. Mathew Hayward did a great job showing us the vehicle and guiding us through the purchase... process. Overall, this was one of the smoothest new car purchases we have experienced. Thank you!

Loved working with Horst G.B. Kiessling. straight, honest, quick, reliable - that's all I can say

I recently bought a 2019 Cayenne-S at Porsche of Bellevue about three weeks ago, after the first two week the car is died on my, cannot start, cannot open... any door, everything went off/dark. I had to contact roadside assist, came to my house to jump the car, even the technician said that he’s never seen this before… I contact Porsche of Bellevue for service, they told me that it’s just the Campaign that has been sent to customers about vehicle powered up… After that, I brought the car to dealership for service, left it there for three days, they couldn’t find out what happened and couldn’t figure out what was the problem, they end up told me that because of my aftermarket cigarette car USB charger, they also told me that I need to unplug the charger every time not using the vehicle… I’ve been used the same type of USB charger on my other cars (Mercedes Benz, Acura, Toyota and Lexus), nothing ever happens… They even told me that I need to buy a high end charger that has a sleep mode or auto-discharge, this is really B/S… I told them that as my understanding, there shouldn’t be any power in the cigarette Aux plug when you turn off the car and lock it, even if you leave the charger in the plug. Power or battery power should be cut off. If one electrical wire get connected wrong, it might drain out the battery. I did regretted to purchase the 2019 Cayenne-S at Porsche of Bellevue. Would you trust the vehicle when driving far away from home..! Don’t really know when it will die on you again…! After the incident, I contacted Porsche USA customer service and they suggest me to talk to another Porsche dealership for advises… I’ve spoken to service manager/advisor at Porsche of Tacoma (Fife), they told me that there shouldn’t be any power in the cigarette Aux plug if the vehicle is working fine and correctly, that’s is a safety issue. When you turn off the engine, get out, lock the car and walk away, all used power sources should be disconnected, except dome light and interior motion sensor (if get selected to turn on). Porsche of Tacoma also suggest me to bring the car in for service department to take a look and do some tests.

The vehicle was exactly as advertised and beautifully detailed. Our salesman, Horst Kiessling, was a pleasure to work with. Although we were in a Porsche... dealership buying a used Ford Edge, Horst treated us like we were there to buy a new 911. We were impressed.

I purchased and shipped a CPO 2014 Cayenne Turbo S from Cleveland Porsche dealership to Seattle, WA. Unfortunately, the brake squeaked, steering wheel... was off center and vibrating...very disappoint! I took the car to Bellevue Porsche, 10 miles from Seattle. Initially, the service department advised me that these issues are not covered under Porsche CPO warranty. I thought it was absurd because I just got this car for three weeks. Regardless, I was willing to pay for these repairs because they needed to be addressed. I was disillusion with Porsche CPO vehicles. However, the Service advisor, Justin waived the cost of these repairs after understanding my circumstances. Justin Monson is superb service advisor due to his experience and thoughtfulness!

Landon Ivy and the service team at Bellevue Porsche do a fantastic job. They are approachable and easy to work with, they booked my car in at short notice... for a regular service to accommodate my travel schedule. They were well organized and super helpful. The service team at Bellevue Porsche is why I buy Porsche.

This dealership provided consistently excellent customer service. Rob was amazing and assisted me in purchasing exactly what I was looking for. I’m happy... with my purchase. I highly recommend this dealership.

Service was thorough. Explanations were clear. We are very satisfied.