Gus Johnson Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
207 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    November 18, 2019

    Made an appointment to have my F150 repaired. Having a noise in the front end. 6 days later no pickup back. The service writer just gives me excuses... like they are slammed. THAT'S WHY I MADE AN APPIOINTMENT!!! I just want my pickup back so I can take it somewhere else.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Everett, can you please provide us with the full name that was used for this service. We would like to address this situation if we are given all the... information.

  • 5.0 out of 5
    October 15, 2019

    We had a great purchase experience. From the first contact with Ron and Geordie through the financing with Ann everyone was great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations Tim on your new vehicle! We will share this review with our team!

  • July 12, 2017

    I purchased my F150 from Gus Johnson 3 years ago, and have all maintenance completed at Gus Johnson Service Department. Each time i go in, i have outstanding... service from the service managers, who make sure i know what needs to be done to keep my truck running smoothly. this last trip into the service area, i was advised of a Ford recall that i was unaware of. it got handled without any issues. I highly recommend Gus Johnson Ford to anyone i meet, from buying a vehicle to having their vehicle serviced at this location. Will not buy a vehicle anywhere else.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Ron for sharing your experience with us. We are happy to have severed you great service over the past three years. We hope to continue to do... so. Have a wonderful day!

  • 5.0 out of 5
    October 15, 2019

    Excellent service as always. We are long term customers who travel from Idaho just because of the good service. Thanks to Dick Morgan

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for being such a loyal customer! We will share this with Dick Morgan. We look forward to seeing you at your next visit.

  • 5.0 out of 5
    September 15, 2019

    I would never use anyone else. Dick Morgan is my go to guy and always takes extremely good care of me making the service and or repair effortless.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review and rate us. We will pass this along to Dick Morgan! We look forward to seeing you at your next visit.

  • 5.0 out of 5
    September 6, 2019

    Thank you Lance Beckley for helping us purchase our new Ranger. The process was very easy and no hassle at all.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations Michael on your new Ranger. We hope you are enjoying it!

  • 5.0 out of 5
    September 3, 2019

    The salesman was very, very good to work with. The clean up for delivery had a couple of snafu's but overall experience at Gus Johnson Ford was terrific!... I like those guys!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new vehicle we hope you are enjoying it.

  • 1.0 out of 5
    July 31, 2019

    Dan, the service manager is awesome to work with and he takes care of my truck and All work has been completed to my expectations. That's why I bring... my truck to them for all my truck needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    July 28, 2019

    Always get great help. Keith is my service advisor. Very helpful. John Moser is the best. Very helpful and knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Jim for the review! We will share this with our service team.

  • 5.0 out of 5
    July 15, 2019

    Very timely service. Asked for a quote on new tires. My rep provided that to me prior to work being completed on my truck.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Glad to hear your service went well. We thank you for taking the time to rate and review us.

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