Bob Byers Volvo Cars of Seattle

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
432 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 16, 2019

    Great service and didn’t wait long for my vehicle to get done in the shop. Very knowledgeable and friendly staff. Definitely would recommend the dealership... to friends and family.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 4, 2019

    Luke and Joel are absolutely a delight to work with. They are very customer friendly and customer satisfaction focused. My wife and I spent quite some... time debating which one to pick between two choices. They had been very patient and never made us feel pressured. We ended up with a good deal we were happy with. We would recommend them to all our family and friends when they need a car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 31, 2019

    Finance manager (Luke) was very thorough and transparent. Gave me clear numbers provided detailed explanation. The dealership overall was also very accommodating... and made it a great experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 29, 2019

    Great experience leasing my first car and first Volvo! Came in on a busy Saturday, test drove the car and talked numbers. I liked that I wasn’t pressured... at all. Did my research over night and it truly got an amazing deal. Came by the next day, car was ready and paper work took about an hour. Alyssa, Luke and the rest of the staff were great and very nice. Love my new Volvo and couldn’t be happier :) Thank you everyone.

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    Shopped for a new car
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  • 5.0 out of 5
    October 21, 2019

    Everything was great. Couldn’t have been easier or smoother. Friendly people, streamlined process, efficient. One of the best car buying experiences I... have had in a long time!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 19, 2019

    Customer service was great! They accommodated my schedule well and were very informative with my questions. I have never had a bad experience with them... and trust all of them very much.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    September 17, 2019

    My car was due for 67,500 miles service. I dropped off my car and took Lyft and Uber to get around the city while I worked during the day. When I picked... up my car after a whole day of service at Volvo, my fog light was out and it was not tested, or brought up to me. I had to make a second appointment on a different date to get the fog lights replaced. I called Volvo service department to make an appointment and was told to bring the cats to the service department without an appointment because they had capacity. When I brought the car, the service advisor was annoyed that I showed up without an appointment. It was just as annoying for me to spend time to bring my car twice in one month.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 13, 2019

    I still bring my 2005 car here for service because unlike some car dealers the price is always very reasonable and they are great to work with.

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    Came in for service or repair
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  • 5.0 out of 5
    September 12, 2019

    Navid was super helpful and conscientious. Easy to work with and great customer service. Having a loaner car was so helpful and fun to drive.

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    Came in for service or repair
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  • 5.0 out of 5
    September 8, 2019

    Great customer service — Zino was very helpful and easy to work with. Overall, very positive experience. They even made my teenage son feel welcome and... involved.

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    Shopped for a new car
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