Reviews

Average Ratings

4.8
315 lifetime reviews. Includes reviews of BMW of Spokane from DealerRater.com
  • Buyer

    Friendly and competent staff that went above and beyond to provide a great experience. I will definitely buy my next car there. Service department...


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    Friendly and competent staff that went above and beyond to provide a great experience. I will definitely buy my next car there. Service department is excellent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • BMW 2281I drive
    December 9, 2017

    When you buy a BMW you are allowed to be choosy. Tyson helped me order the car from Germany. Seamless, awesome process. Great guy. Will buy anothe...


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    When you buy a BMW you are allowed to be choosy. Tyson helped me order the car from Germany. Seamless, awesome process. Great guy. Will buy another car from him again.

    Does recommend this dealer

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  • A+ Customer Service
    December 6, 2017

    Adel from BMW of Spokane made Us feel Welcome and Comfortable from the Moment We walked in, to driving my Car off the Lot. The entire process wa...


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    Adel from BMW of Spokane made Us feel Welcome and Comfortable from the Moment We walked in, to driving my Car off the Lot. The entire process was smooth, we definitely would recommend BMW of Spokane.

    Does recommend this dealer

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  • Easiest purchasing experience EVER
    November 30, 2017

    Brett made the buying experience seamless! I've bought several cars from out of state and none of them have been as easy as this one! Brett worked...


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    Brett made the buying experience seamless! I've bought several cars from out of state and none of them have been as easy as this one! Brett worked within my budget and did all the leg work to get me in the car I've wanted for a very long time. He went above and beyond to drive the BMW to me, savings me not only time but anxiety. The service alone from Brett and team was almost as good as getting my BMW. Thank you, thank you!!

    Does recommend this dealer

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  • Robert Beal

    Scott Grumley, Top notch service advisor The best I've ever had. Bob Beal


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    Scott Grumley, Top notch service advisor The best I've ever had. Bob Beal

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Camp BMW

    Once again Scott Grumbly saved our day, he made time to fit us in the busy schedule and replace the battery on our 07 X3. I can't tell you enough...


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    Once again Scott Grumbly saved our day, he made time to fit us in the busy schedule and replace the battery on our 07 X3. I can't tell you enough about the outstanding service this associate gives to your organization, Every experience I have with him reaffirms why I come to BMW Spokane for service. Scott is, in our opinion, the best person in your dealership..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mr Henry Conyers

    I was very impressed with the dealership and quality of the service.


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    I was very impressed with the dealership and quality of the service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Merry Christmas to me!
    November 23, 2017

    I love going into the Spokane BMW shop. I took my 2015 in for service and walked out with a 2018 hybrid. My first ever. I loved the service from a...


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    I love going into the Spokane BMW shop. I took my 2015 in for service and walked out with a 2018 hybrid. My first ever. I loved the service from all the shops. I especially love my new 2018 BMW 40e. Merry Christmas to me!

    Does recommend this dealer
    Came in for service or repair

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  • X5 Service

    Speedy, great communication and solve all our issues.


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    Speedy, great communication and solve all our issues.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • X3 Repair Satisfied Customer

    My experience was outstanding as always with Kevin in charge of my account at BMW of Spokane Service Department. I was impressed this time speci...


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    My experience was outstanding as always with Kevin in charge of my account at BMW of Spokane Service Department. I was impressed this time specifically with the challenges that were presented due to higher than average numbers of customers with service issues; issue that were happening to the entire team. No one of the service team was impatient, every customer seemed to be satisfied that they were being attended to and there was excellent BMW team communication happening with the men in the outer part, in the service drive through/drop off and the customer facing team handling the paperwork, phone calls etc. This particular service team would be a benefit and selling point to any sales team. Excellent customer service and support brings customers in when it is time to buy. Kevin always extends me impressive, professional customer service no matter how large or small my issue is. He's fair, excellent with his communications and is sincere in his interest in each one of his clients. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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