Doug's Northwest Cadillac

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
309 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 11, 2019

    The service is always friendly and professional. I could take my car to a closer Cadillac dealer, but drive the extra miles to go to Doug's because I always... have a consistently good experience.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!

  • 4.0 out of 5
    November 10, 2019

    They had the car I was looking for. Very positive experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi there, thank you so much for your positive comments about Doug's Northwest Cadillac! We are always more than happy to assist you if anything else c...omes up. Take care!

  • February 16, 2018

    Doug's Cadillac was wonderful to work with when purchasing my dream car! I have wanted a v series car since 2004 and was finally able to get one. The process... was above and beyond as they welcomed us into the Doug's family. My wife and I have previously owned 2 Cadillacs and have had nothing but exceptional experiences with both of them. I highly recommend Doug's as the place to purchase a Cadillac in the Seattle area! Thank you Doug's, you made it a great experience from top to bottom.

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    Shopped for a used car
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    Dealer Response

    Thank you so much for the excellent compliments!

  • 5.0 out of 5
    November 5, 2019

    I will purchase from you again because I LOVE the Valet service.

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    Shopped for a used car
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you ne...ed anything. Have a wonderful day.

  • 5.0 out of 5
    November 3, 2019

    I would absolutely send family and friends to Brad at Dougs Cadillac. Very personable low pressure salesman. He KNOWS his cars.. could answer ALL our question... completely. Worked around our schedule and great follow up. Took time to show us how to use all the new features and made sure we felt comfortable calling him anytime. Even offered another walk thru it all whenever we needed it. He is the BEST CAR SALESMAN I HAVE EVER WORKED WITH!! I normally HATE car shopping but Brad made it a pleasant experience for sure.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or s...top by. Have an awesome day!

  • 5.0 out of 5
    October 26, 2019

    The guys in the service department came through for me as they always do. Had a minor catastrophe on a Saturday, the car was in the shop with a loaner... arranged, by Monday morning. I got text updates as things went along, so I'd know the status of things. I don't think it gets better than that. Thank you.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take car...e!

  • 5.0 out of 5
    October 26, 2019

    Free rotation and cleaning is part of the oil change service. There was no charge for pulling a nail out of the LR and plugging the hole.

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    Shopped for a new car
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    Dealer Response

    Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

  • 5.0 out of 5
    October 21, 2019

    Brad Garmen our salesman was fantastic. Went through everything we needed to know!

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    Shopped for a new car
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  • 4.0 out of 5
    October 14, 2019

    Good service quality, fast with appointment called ahead of time. The price could surprise you to a higher point. The price for oil change on their tv... was $50, I had coupon for $45. They changed me $65.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    October 8, 2019

    I LOVE this dealership !! I would send everyone there if I could !!!

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    Dealer Response

    Hi, thank you so much for your high rating. We sincerely value your business and look forward to your next visit!

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