Rairdon's Dodge Chrysler Jeep Ram of Marysville

New 866-953-7628 Dealer Website
Used 877-635-4729 Email Dealer
Service 877-609-0737

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Reviews

Average Ratings

4.3
128 lifetime reviews. Includes reviews of Rairdon's Dodge Chrysler Jeep Ram of Marysville from DealerRater.com
  • EXCEPTIONAL CUSTOMER SERVICE

    I would like to take the time to give Kudos to the team at Rairdon's Dodge in Marysville Washington. I have to say, we were provided the most EXCE...


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    I would like to take the time to give Kudos to the team at Rairdon's Dodge in Marysville Washington. I have to say, we were provided the most EXCELLENT CUSTOMER SERVICE all the way through our process of purchasing a new truck from this dealer. From the Salesman, Geoff Sheppard to his Manager Vincent Porter and the whole team putting the contract together for us and getting us in our new truck. We appreciate getting Exceptional Customer Service and will continue to visit Rairdon's and definitely refer anybody, friends and family who are looking to purchase a great vehicle and have the BEST customer service from any dealership we've ever been to. These guys were so friendly we will stop by in the future to just say Hello. My rating for the Team at Rairdon's is a positive 100%.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great service

    great work done in a timely manner at an ok price. I am thank full. They got me in a reasonable time frame.


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    great work done in a timely manner at an ok price. I am thank full. They got me in a reasonable time frame.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Customer service, answered all my questions and concerns. Already have my next appointment. Looking for my home for service, found it.

    Dealer Response

    Kevin, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Rairdon's Marysvi...


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    Customer service, answered all my questions and concerns. Already have my next appointment. Looking for my home for service, found it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Rairdon's Marysville Chrysler Jeep Dodge Ram! If there is anything else we can do for you, just give us a call! Sincerely, Jeremy Clites General Manager jclites@rairdon.com


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  • Great service

    Rairdon's Dodge Service Department has a very courteous staff...considerate and their waiting area is nice also. Service is quick too.

    Dealer Response

    Thank you for visiting our service department and for leaving the kind words, Renae. We plan to continue giving great customer service and a comfo...


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    Rairdon's Dodge Service Department has a very courteous staff...considerate and their waiting area is nice also. Service is quick too.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting our service department and for leaving the kind words, Renae. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Jeremy Clites General Manager jclites@rairdon.com


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  • Friendly and Informative Staff

    Everyone was friendly and concerned about what I needed not what they wanted to sell. Cole took me on a test drive and let me decide what I wante...

    Dealer Response

    Thank you for your review, David. We're glad to have Cole and Leeanna on our team and that we could provide you with a positive experience. If you...


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    Everyone was friendly and concerned about what I needed not what they wanted to sell. Cole took me on a test drive and let me decide what I wanted. He was great! Leeanna took me through the paper work and explained each step so I understood it all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, David. We're glad to have Cole and Leeanna on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeremy Clites General Manager jclites@rairdon.com


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  • Great customer service

    Daniel and LeAnna were great to deal with. They were not only fun and had fantastic attitudes but they were also very knowledgeable and answered a...

    Dealer Response

    Your kind words mean a lot to us, Carla. We appreciate your feedback and are happy to hear that Daniel and LeAnna were able to meet your needs. At...


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    Daniel and LeAnna were great to deal with. They were not only fun and had fantastic attitudes but they were also very knowledgeable and answered all our questions and addressed any concerns we had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your kind words mean a lot to us, Carla. We appreciate your feedback and are happy to hear that Daniel and LeAnna were able to meet your needs. At Rairdon's Marysville Chrysler Jeep Dodge Ram, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeremy Clites General Manager jclites@rairdon.com


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  • Love my new car, thanks salesman Chris Carpenter!

    Our salesman Chris Carpenter was really easy to talk to - it was like we were having a conversation with a friend, instead of going through the ha...

    Dealer Response

    Thank you for taking the time to share your experience with us, Amy. We appreciate your feedback as it helps us grow as a dealership. We will be s...


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    Our salesman Chris Carpenter was really easy to talk to - it was like we were having a conversation with a friend, instead of going through the hassle of buying a car. He didn't try to "sell" us the car, he just helped facilitate us buying it. *Only gave the "Buying Process" 3 stars... after all negotiating, we agreed on a price that didn't include the extended warranty, but then when we got to the finance desk, they had upped the price by $50/mo and said we "had" to have extended warranty. If we "had" to have it, then it should have been included in the price we had first agreed on, and we shouldn't have been able to negotiate without it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience with us, Amy. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Regards, Rairdon's Marysville Chrysler Jeep Dodge Ram Team


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  • Periodic Maintenance done right

    Professional service writer, excellent performance on service purchased. Not on this trip but previously there were service issues that were addre...

    Dealer Response

    Hi Paul and thanks for your kind words! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. ...


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    Professional service writer, excellent performance on service purchased. Not on this trip but previously there were service issues that were addressed (light bulbs, etc.) that were a reasonable price - I truly appreciated that and returned as a result.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Paul and thanks for your kind words! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Rairdon's Marysville Chrysler Jeep Dodge Ram Team


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  • Exceptional Service

    My 2011 Dodge Durango went in for oil change, detailing and headlight replacement. Scheduling was easy and fit my needs. Staff are professional a...

    Dealer Response

    Tracey, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Rairdon's Marysville C...


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    My 2011 Dodge Durango went in for oil change, detailing and headlight replacement. Scheduling was easy and fit my needs. Staff are professional as well as knowledgeable. Service was great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tracey, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Rairdon's Marysville Chrysler Jeep Dodge Ram. If there is anything more that we can do, please come back and see us again. Take care! Regards, Rairdon's Marysville Chrysler Jeep Dodge Ram Team


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  • Great service

    the staff at Rairdon was very friendly, courteous and expedient. Which in turn, made my buying experience that much easier.

    Dealer Response

    Thank you so much for the wonderful compliments, Joseph!! We couldn't be more pleased to hear ourselves described as professional, friendly, and c...


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    the staff at Rairdon was very friendly, courteous and expedient. Which in turn, made my buying experience that much easier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the wonderful compliments, Joseph!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Rairdon's Marysville Chrysler Jeep Dodge Ram Team


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