Rydell Honda-Nissan Of Grand Forks

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1222 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 27, 2020

    With the help from manager Mike and my sales consultant Michael. The whole process of vehicle return, trade-in and delivery of new vehicle replacement... is so smooth and unforgettable. Especially, manager provides a lot of helpful and useful advices. These valuable suggestions helps me for making decisions with no uncertainty. He is enthusiastic in explaining my every question in patience is warm-hearted. Though procedures are complicated and heavy, they make it smooth, light and convenient. It is worthwhile. I will use the deal as my sample vehicle leasing experiences. Thank you. I am really appreciated for everything.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you. Best, Kathy Lind, Customer Service Manager

  • 5.0 out of 5
    March 21, 2020

    fast service, did not give me answers to my questions that I asked. I felt like I wasn't taken seriously.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • May 28, 2014

    Quick, friendly atmosphere, suggested tire rotation and I agreed. Rotation was not necessary, which showed me they weren't just trying to push having work... done that wasn't necessary. Enjoyed the lounge area.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Gloria, Thank you for taking the time to provide us with your feedback, and we are very pleased to have had the opportunity to do your service wo...rk. It is important to us that each customer has a professional. accurate and timely experience at our dealership. Definitely let us know if you ever have any questions or other concerns about your vehicle and we will be here to lend a hand. Be well and we look forward to your next visit. Sincerely, Kathy Lind, Customer Service Manager

  • 5.0 out of 5
    March 19, 2020

    Gary Ramberg is my favorite service advisor. He is friendly, professional, flexible and communicative. I appreciate his over 20 years of experience in... this field.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review, Lance! We really appreciate your business. Kathy Lind Guest Experience Manager (701) 746-2020

  • 5.0 out of 5
    March 19, 2020

    Quality of service. personnel well trained. When car is given back I believe it is fixed. I think the charges are too high.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review! We really appreciate your business. Kathy Lind Guest Experience Manager (701) 746-2020

  • 5.0 out of 5
    March 17, 2020

    fast and courteous service advisors, clean customer waiting areas. Good coffee, and great cookies and totally professional employees including the receptionist.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review! We really appreciate your business. Kathy Lind Guest Experience Manager (701) 746-2020

  • 5.0 out of 5
    March 17, 2020

    Gary Ramberg was the best Service Advisor; he was extremely professional, courteous, and kept in contact with me regarding issues found with my vehicle.... He was able to tell me if the work could be done that same day and the cost.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review! We really appreciate your business. Kathy Lind Guest Experience Manager (701) 746-2020

  • 5.0 out of 5
    March 17, 2020

    Dropped my van off in the morning, and they said it would possibly take all day to do the work. I got a call after 3 hours, and they said it was done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review! We really appreciate your business. Kathy Lind Guest Experience Manager (701) 746-2020

  • 5.0 out of 5
    March 17, 2020

    Welcome was good. They attended well. Work was done faster. They explained what was done and what they did. I felt good.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review! We really appreciate your business. Kathy Lind Guest Experience Manager (701) 746-2020

  • 5.0 out of 5
    March 17, 2020

    This is my 2nd vehicle I have bought in the last 14 months. When I was in the dealership, I felt comfortable knowing that they would take care of me and... give me the best deal. Tom Romig was my salesman and he did a great job getting me into the vehicle I wanted, explaining everything, and was very friendly and not pushy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review! We really appreciate your business. Kathy Lind Guest Experience Manager (701) 746-2020

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