Rydell Honda-Nissan Of Grand Forks

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Reviews

Average Ratings

4.9
604 lifetime reviews.
  • Quick, Efficient and pleasant experience

    Quick, friendly atmosphere, suggested tire rotation and I agreed. Rotation was not necessary, which showed me they weren't just trying to push hav...

    Dealer Response

    Dear Gloria, Thank you for taking the time to provide us with your feedback, and we are very pleased to have had the opportunity to do your servic...


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    Quick, friendly atmosphere, suggested tire rotation and I agreed. Rotation was not necessary, which showed me they weren't just trying to push having work done that wasn't necessary. Enjoyed the lounge area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Gloria, Thank you for taking the time to provide us with your feedback, and we are very pleased to have had the opportunity to do your service work. It is important to us that each customer has a professional. accurate and timely experience at our dealership. Definitely let us know if you ever have any questions or other concerns about your vehicle and we will be here to lend a hand. Be well and we look forward to your next visit. Sincerely, Kathy Lind, Customer Service Manager


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  • Fast, friendly, fantastic!

    Fantastic experience working with Chris Bjerk. Found the exact vehicle I needed and wanted right away. Couldn't be happier about the whole experi...


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    Fantastic experience working with Chris Bjerk. Found the exact vehicle I needed and wanted right away. Couldn't be happier about the whole experience. Definitely going to tell my friends where to go for their next vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Work on vehicle

    Sales people Great, Service Writers Great, Guys that work on the vehicles well should not have to bring car in several times to get things fixed.

    Dealer Response

    Bryan, thank you for your outstanding review. We're glad to hear that our team was friendly and took care of your concerns. We strive to provide e...


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    Sales people Great, Service Writers Great, Guys that work on the vehicles well should not have to bring car in several times to get things fixed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bryan, thank you for your outstanding review. We're glad to hear that our team was friendly and took care of your concerns. We strive to provide excellent customer service, and we're glad that this was the case for you. If there's anything else we can do for you, don't hesitate to call or visit us at your most convenient time. Sincerely, Kathy Lind, Customer Service Manager


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  • Great experience

    Ryan Rea was very fun to test out cars with. He made the experience easy and laid back but I knew I was taken care of with him.

    Dealer Response

    Megan, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptio...


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    Ryan Rea was very fun to test out cars with. He made the experience easy and laid back but I knew I was taken care of with him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Megan, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ryan Rea was able to satisfy that. Congratulations on your new car. Don't hesitate to reach out if you have any further questions or needs. Regards, Kathy Lind, Customer Service Manager


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  • Recall air bag replacement.

    Very prompt and professional service. Great courtesy ride service. I appreciated the thorough review of the car maintenance my car received.

    Dealer Response

    Terry, thank you for sharing your awesome feedback and your wonderful experience at Rydell Honda-Nissan. It is always our goal to achieve 100% cus...


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    Very prompt and professional service. Great courtesy ride service. I appreciated the thorough review of the car maintenance my car received.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Terry, thank you for sharing your awesome feedback and your wonderful experience at Rydell Honda-Nissan. It is always our goal to achieve 100% customer satisfaction. If you have any further needs, do not hesitate to come back and see us. Sincerely, Kathy Lind, Customer Service Manager


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  • Great service, great staff!

    The service was great! Thank you! I appreciate the speed, the staff was very nice and took care of my needs, and got it done fast.

    Dealer Response

    Melanie, thank you so much for trusting Rydell Honda-Nissan with your service needs. We strive to provide the best customer service possible and i...


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    The service was great! Thank you! I appreciate the speed, the staff was very nice and took care of my needs, and got it done fast.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Melanie, thank you so much for trusting Rydell Honda-Nissan with your service needs. We strive to provide the best customer service possible and its great to know your recent visit reflected this! Sincerely, Kathy Lind, Customer Service Manager


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  • Mrs. Judy Godfread

    We purchased a new Honda CRV at Rydell's and we had a very pleasant experience. The staff that we encountered were very helpful and accommodating...

    Dealer Response

    Judy, Congratulations on your new Honda CRV! We are glad to have had the opportunity to work with you and hope that you enjoy all that your new ca...


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    We purchased a new Honda CRV at Rydell's and we had a very pleasant experience. The staff that we encountered were very helpful and accommodating in meeting our needs, answering our questions and helping us understand all of the new technology available in our new vehicle...thank you Amanda, Chad and Mike...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Judy, Congratulations on your new Honda CRV! We are glad to have had the opportunity to work with you and hope that you enjoy all that your new car has to offer. Our staff is always here for you and we look forward to hearing how the CRV is working out. Be well and enjoy the open road as the weather begins to move towards summer. Regards, Kathy Lind, Customer Service Manager


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  • Reliable & Friendly

    I've been servicing my car since I purchased it at Honda of Grand Forks in April 2000, and have had excellent service, as well as friendly custome...

    Dealer Response

    Janell, Thank you for taking the time to leave us this great review! We appreciate your loyalty and your business. Our goal is 100% customer satis...


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    I've been servicing my car since I purchased it at Honda of Grand Forks in April 2000, and have had excellent service, as well as friendly customer service from Laurie.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Janell, Thank you for taking the time to leave us this great review! We appreciate your loyalty and your business. Our goal is 100% customer satisfaction, and it appears we have achieved that with you! Be well and let us know if we can be of help in the future. Regards, Kathy Lind, Customer Service Manager


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  • Great service and customer relations

    Jim and all involved were courteous and helpful. They didn't have the vehicle we wanted, although located it in another state and are picking it...

    Dealer Response

    Jason, Congratulations on your new vehicle! We hope you are enjoying all that it has to offer. We appreciate you providing this great feedback, an...


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    Jim and all involved were courteous and helpful. They didn't have the vehicle we wanted, although located it in another state and are picking it up on trailer and bringing it to us. Great customer service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jason, Congratulations on your new vehicle! We hope you are enjoying all that it has to offer. We appreciate you providing this great feedback, and it is great to have you as part of the Rydell family. If you ever have questions down the road, or need some help with a vehicle, do not hesitate to let us know we are here to help and look forward to the opportunity to work with you again! Sincerely, Kathy Lind, Customer Service Manager


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  • Great Service

    Staff very friendly!! Mr.Stafford really helped me yesterday and explained what I needed to do step by step how to deal with my vehicles problem.

    Dealer Response

    Sharon, Thank you for taking the time to provide us with your feedback, and we are pleased to have had the opportunity to get your vehicle back on...


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    Staff very friendly!! Mr.Stafford really helped me yesterday and explained what I needed to do step by step how to deal with my vehicles problem.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sharon, Thank you for taking the time to provide us with your feedback, and we are pleased to have had the opportunity to get your vehicle back on the road! It is very important to us that each customer has a professional, accurate, and timely experience at our dealership. Be well and we look forward to your next visit. Regards, Kathy Lind, Customer Service Manager


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