Rydell Honda-Nissan Of Grand Forks

Reviews

Average Ratings

4.9
721 lifetime reviews.
  • Quick, Efficient and pleasant experience

    Quick, friendly atmosphere, suggested tire rotation and I agreed. Rotation was not necessary, which showed me they weren't just trying to push hav...

    Dealer Response

    Dear Gloria, Thank you for taking the time to provide us with your feedback, and we are very pleased to have had the opportunity to do your servic...


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    Quick, friendly atmosphere, suggested tire rotation and I agreed. Rotation was not necessary, which showed me they weren't just trying to push having work done that wasn't necessary. Enjoyed the lounge area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Gloria, Thank you for taking the time to provide us with your feedback, and we are very pleased to have had the opportunity to do your service work. It is important to us that each customer has a professional. accurate and timely experience at our dealership. Definitely let us know if you ever have any questions or other concerns about your vehicle and we will be here to lend a hand. Be well and we look forward to your next visit. Sincerely, Kathy Lind, Customer Service Manager


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  • Good service

    Staff were very friendly. The process went very smooth. Will return in the future. Thank you for the good service.


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    Staff were very friendly. The process went very smooth. Will return in the future. Thank you for the good service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service with fringe benefits!

    Thank you so much for your time efficiency and work effectiveness when I bring the car in for servicing. I appreciate the windows getting washed,...


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    Thank you so much for your time efficiency and work effectiveness when I bring the car in for servicing. I appreciate the windows getting washed, the car floor getting vacuumed, and the complimentary car wash.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service, efficient and completed quickly

    All the personnel in the Service Department are very knowledgeable, always courteous and willing to go out of their way to answer any of your ques...


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    All the personnel in the Service Department are very knowledgeable, always courteous and willing to go out of their way to answer any of your questions.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Regular service

    I made an appointment on a Saturday and my car was moved in front of the drive up customers. They offered me a ride, but I had done everything I h...


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    I made an appointment on a Saturday and my car was moved in front of the drive up customers. They offered me a ride, but I had done everything I had come to Grand Forks for so I waited. They said 1.5 hrs but got it done in an hour. Everyone was friendly and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service every time. Clean and Timely

    Work was done quickly and problem car had was fixed. Have a good experience every time I take car(s) to this company.


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    Work was done quickly and problem car had was fixed. Have a good experience every time I take car(s) to this company.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Great customer service! Always so helpful to be able to have your vehicle picked up from and be returned to Altru.

    Dealer Response

    Suzanne, your kind words and fantastic star rating are greatly appreciated. Our primary focus is to provide each and every guest with exceptional ...


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    Great customer service! Always so helpful to be able to have your vehicle picked up from and be returned to Altru.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Suzanne, your kind words and fantastic star rating are greatly appreciated. Our primary focus is to provide each and every guest with exceptional customer service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Kathy Lind, Customer Service Manager


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  • The right team for my vehicle.

    Scheduling my service appointment was easy online. Free shuttle service, a comfortable waiting room, and professional and courteous staff took the...

    Dealer Response

    Logan, thank you for your outstanding review. We're glad to hear our team was professional and courteous. We strive to provide excellent customer ...


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    Scheduling my service appointment was easy online. Free shuttle service, a comfortable waiting room, and professional and courteous staff took the pain out of an unexpected repair.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Logan, thank you for your outstanding review. We're glad to hear our team was professional and courteous. We strive to provide excellent customer service, and we're glad that this was the case for you. If there's anything else we can do for you, don't hesitate to call or visit us at your most convenient time. Best, Kathy Lind, Customer Service Manager


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  • Great sales staff

    The smooth team approach to complete the deal is commendable. We seek out Larry Stadstad as our salesman as we have done business with him throug...

    Dealer Response

    Jack, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exception...


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    The smooth team approach to complete the deal is commendable. We seek out Larry Stadstad as our salesman as we have done business with him throughout the years and appreciate his expertise. The staff are welcoming!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jack, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am happy to hear that Larry was able to satisfy that. He is indeed a valuable member of our team. Congratulations on your new car. Please feel free to come and visit us again if there is anything else we can do for help you. We'd really love to work with you again. Regards, Kathy Lind, Customer Service Manager


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  • Great Service

    Mitch, the service advisor does great explaining what is going to be done and how long it should take. Also can ask any car related question and ...

    Dealer Response

    Ronald, Thank you for the outstanding review. We're glad to hear that our team was efficient and did a great job of communicating with you. We str...


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    Mitch, the service advisor does great explaining what is going to be done and how long it should take. Also can ask any car related question and get good direction such as recalls and other future service needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ronald, Thank you for the outstanding review. We're glad to hear that our team was efficient and did a great job of communicating with you. We strive to provide excellent customer service, and we're glad that this was the case for you. If there's anything else we can do for you, don't hesitate to call or visit us at your most convenient time. Regards, Kathy Lind, Customer Service Manager


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