Rydell Honda-Nissan Of Grand Forks

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Reviews

Average Ratings

4.9
548 lifetime reviews.
  • Quick, Efficient and pleasant experience

    Quick, friendly atmosphere, suggested tire rotation and I agreed. Rotation was not necessary, which showed me they weren't just trying to push hav...

    Dealer Response

    Dear Gloria, Thank you for taking the time to provide us with your feedback, and we are very pleased to have had the opportunity to do your servic...


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    Quick, friendly atmosphere, suggested tire rotation and I agreed. Rotation was not necessary, which showed me they weren't just trying to push having work done that wasn't necessary. Enjoyed the lounge area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Gloria, Thank you for taking the time to provide us with your feedback, and we are very pleased to have had the opportunity to do your service work. It is important to us that each customer has a professional. accurate and timely experience at our dealership. Definitely let us know if you ever have any questions or other concerns about your vehicle and we will be here to lend a hand. Be well and we look forward to your next visit. Sincerely, Kathy Lind, Customer Service Manager


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  • Great personnel

    The young man who greeted me and communicated to me throughout the time I was getting the oil changed and tires rotated was exceptional. He was r...


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    The young man who greeted me and communicated to me throughout the time I was getting the oil changed and tires rotated was exceptional. He was respectful, friendly and appeared to be honest. I also appreciated the customer service from the young woman attending the check out desk.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    they got me in right away and did what they said they would do.No surprise when it came to paying my bill.

    Dealer Response

    Douglas, Thank you for your kind words regarding your recent service experience! We really appreciate hearing from our satisfied customers. Please...


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    they got me in right away and did what they said they would do.No surprise when it came to paying my bill.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Douglas, Thank you for your kind words regarding your recent service experience! We really appreciate hearing from our satisfied customers. Please feel free to let us know how we are doing in the future be it sales or service! Regards, Kathy Lind, Customer Service Manager


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  • Rydell Grand forks

    Bryn was really helpful, trade in value was fair. Easy to schedule test drive online. More words so I can hit twenty

    Dealer Response

    Jordan, Thank you for taking the time to leave us this review. Bryn is a valuable member of our sales staff and he always puts the customer first....


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    Bryn was really helpful, trade in value was fair. Easy to schedule test drive online. More words so I can hit twenty

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jordan, Thank you for taking the time to leave us this review. Bryn is a valuable member of our sales staff and he always puts the customer first. Take care! Regards, Kathy Lind, Customer Service Manager


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  • Good people

    Waiting room was great, people were friendly. Actual service was quicker than expected. No loaner car though, so If you live out of town prepare...

    Dealer Response

    Gerald, Thank you for taking the time to leave us this feedback, and we are pleased to have had the opportunity to get your vehicle back to its o...


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    Waiting room was great, people were friendly. Actual service was quicker than expected. No loaner car though, so If you live out of town prepare to have someone pick you up.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gerald, Thank you for taking the time to leave us this feedback, and we are pleased to have had the opportunity to get your vehicle back to its old self. It is very important that each customer has a professional, accurate and timely experience at our dealership. Definitely let us know if you ever have any questions or other concerns about your vehicle and we will be ere to lend a hand. Be well and we look forward to your next visit. Sincerely, Kathy Lind, Customer Service Manager


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  • Great sales experience

    Nick Shirek is a wonderful person and the whole staff was just a pleasure, I will refer all my friends and family members in the future.

    Dealer Response

    Thank you Fred, for leaving us this review. We are happy to hear that we could help get you set up with the perfect car for you! I'm glad to hear ...


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    Nick Shirek is a wonderful person and the whole staff was just a pleasure, I will refer all my friends and family members in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Fred, for leaving us this review. We are happy to hear that we could help get you set up with the perfect car for you! I'm glad to hear that Nick was of such help to you. If there is anything more we can do for you please feel free to come back and see us any time. Sincerely, Kathy Lind, Customer Service Manager


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  • Fast and friendly

    Fast, friendly, and dependable service. The staff are knowledgeable on their job duties. Was able to be in and out within a half hour. And that's ...

    Dealer Response

    Jeffrey, thank you for your outstanding review. We're glad to heat that our team was friendly and quick. We strive to provide excellent customer s...


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    Fast, friendly, and dependable service. The staff are knowledgeable on their job duties. Was able to be in and out within a half hour. And that's important with today's life style.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey, thank you for your outstanding review. We're glad to heat that our team was friendly and quick. We strive to provide excellent customer service, and we're glad that this was the case for you. If there's anything else we can do for you, don't hesitate to call or visit us art your most convenient time. Sincerely, Kathy Lind, Customer Service Manager


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  • Great Expereince

    Everyone made our experience very comfortable. The buying process was very easy, Amanda found the right car, the financing process was quick and e...

    Dealer Response

    James, thank you for the feedback. I am happy to hear you are enjoying your purchase. We strive to answer every question and address every concern...


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    Everyone made our experience very comfortable. The buying process was very easy, Amanda found the right car, the financing process was quick and efficient. Everyone was very helpful and knowledgeable. We are very happy with our purchase. Thank You

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    James, thank you for the feedback. I am happy to hear you are enjoying your purchase. We strive to answer every question and address every concern, and its encouraging to know Amanda was able to show you dedicated service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Sincerely, Kathy Lind, Customer Service Manager


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  • Fantastic Vehicle backed by an outstanding dealer

    The Honda CRV is a fantastic vehicle! We bought one in the first year that the new body style was released and it has been reliable as well as pra...

    Dealer Response

    William, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. We aim to ...


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    The Honda CRV is a fantastic vehicle! We bought one in the first year that the new body style was released and it has been reliable as well as practical over all the years. Your dealership was a pleasure to deal with and each time we returned for the normal maintenance the service staff was A-1 in their performance, cleanliness, and product knowledge. Now we've returned for a new CRV, and again were greeted with the same great effort to satisfy us.... We would never go anywhere else! Your staff is a pleasure to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    William, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we'll continue to provide you great service. Sincerely, Kathy Lind, Customer Service Manager


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  • great service

    very fast and friendly service always clean and in tip top shape. They were even in there working and getting a new counter. I'm sure it will l...

    Dealer Response

    Teri, thank you for sharing your awesome feedback and your wonderful experience at Rydell Honda-Nissan.It is always our goal to achieve 100% custo...


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    very fast and friendly service always clean and in tip top shape. They were even in there working and getting a new counter. I'm sure it will look amazing. the cookies help to. lol

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Teri, thank you for sharing your awesome feedback and your wonderful experience at Rydell Honda-Nissan.It is always our goal to achieve 100% customer satisfaction. Be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Kathy Lind, Customer Service Manager


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