Rydell Chevrolet Buick GMC Cadillac

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Reviews

Average Ratings

4.9
1021 lifetime reviews.
  • good service

    brought my pickup in for service. i was not sure what the noise was. gary ramberg helped me out the mechanic diagnosed the problem. it was fixed f...

    Dealer Response

    Bryan, thank you so much for this great review and star rating! I am pleased to hear that Gary was able to exceed your expectations and earn your ...


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    brought my pickup in for service. i was not sure what the noise was. gary ramberg helped me out the mechanic diagnosed the problem. it was fixed fast and correctly. i really like rydell's nice care. my wife and i have purchased 5 vehicle's from rydell we are happy and satisfied customer's. good people at rydell thanks

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bryan, thank you so much for this great review and star rating! I am pleased to hear that Gary was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Rydell Chevrolet Buick GMC Cadillac is all about. Sincerely, Kathy Lind, Customer Service Manager


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  • Great vehicles and service

    Very quality vehicles and great service! Tanner makes buying a car a great experience versus the trying experience it has been at other dealership...

    Dealer Response

    Mary and Paul, Congratulations on your new vehicle, and we hope it is working our well! Your business is greatly appreciated and we look forward t...


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    Very quality vehicles and great service! Tanner makes buying a car a great experience versus the trying experience it has been at other dealerships. Car is great, runs like new, clean, comfortable, a great family car. As a satisfied return customer, I strongly recommend Rydell to anyone who is looking for a great vehicle and great service experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mary and Paul, Congratulations on your new vehicle, and we hope it is working our well! Your business is greatly appreciated and we look forward to working with you in the years to come. Be well and let us know how the vehicle is working out. Regards, Kathy Lind, Customer Service Manager


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  • Naomi

    I had an awesome experience, it took a little longer then we had planned but paper work takes time. Jesse the guy that helped us was great too, ve...

    Dealer Response

    Naomi, Congratulations on your new vehicle! Thank you for taking the time to highlight Jesse's efforts during your purchasing experience. We aim t...


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    I had an awesome experience, it took a little longer then we had planned but paper work takes time. Jesse the guy that helped us was great too, very friendly and easy to get along with. My favorite part was he wasn't trying to push anything on us like other dealers have done. Just told him what I wanted and he showed me my options and let me do the picking. I would definitely come back to Rydell in Grand Forks again for another vehicle. P.S. I think you should get a taco bar in there ¿

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Naomi, Congratulations on your new vehicle! Thank you for taking the time to highlight Jesse's efforts during your purchasing experience. We aim to provide all of the information so that our customer can better decide on a vehicle that is right for their wants and needs. Let us know if you ever have questions, and we will be happy to lend a hand. Sincerely, Kathy Lind, Customer Service Manager


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  • Erin Z

    Tony and his associates at the Rydell Carwash in Grand Forks are professional, courteous and most kind. I have utilized many auto detailers but th...

    Dealer Response

    Erin, Thank you for taking the time to tell us about your experience. We strive to provide the best customer service possible and it's great to kn...


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    Tony and his associates at the Rydell Carwash in Grand Forks are professional, courteous and most kind. I have utilized many auto detailers but they do not compare to this facility. The monthly Carwash program is a great deal and Tony and his associates are the best. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Erin, Thank you for taking the time to tell us about your experience. We strive to provide the best customer service possible and it's great to know your recent visit reflected this. Take care! Regards, Kathy Lind, Customer Service Manager


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  • bought YUKON from Chris Garceau

    Chris was awesome very helpful and great communication. he was attentive and went out of his way to get it done. Thanks Chris it was a truly sim...

    Dealer Response

    Rob, Thank you for taking the time to send us this amazing feedback. Our team works hard at maintaining top notch customer service and they will b...


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    Chris was awesome very helpful and great communication. he was attentive and went out of his way to get it done. Thanks Chris it was a truly simple process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rob, Thank you for taking the time to send us this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to heat you left our store satisfied. Thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again. Sincerely, Kathy Lind, Customer Service Manager


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  • Awesome Service!

    What can I say about Anne, the driver's, and the repair staff other than - first rate, class act. Anne kept me informed with my window replaceme...

    Dealer Response

    Mark, thank you for choosing the Rydell Collision Center for your repair needs. It's our pleasure to provide top quality service and we're ecstati...


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    What can I say about Anne, the driver's, and the repair staff other than - first rate, class act. Anne kept me informed with my window replacement, and was a pleasure to work with. Both of the drivers who dropped me off at work and picked me up from work had a great sense of humor, and made the rides fun. The repair staff, though I didn't see them, I saw their work, and can't be happier. Thanks Rydell for having a great staff who understands customer service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mark, thank you for choosing the Rydell Collision Center for your repair needs. It's our pleasure to provide top quality service and we're ecstatic to heat that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We really value our customers and look forward to seeing you on your next visit. Regards, Kathy Lind, Customer Service Manager


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  • M LARSON

    REPAIRS WERE DONE WITHOUT AUTHORIZATION AND WHEN I CALLED TO TALK TO NED HE WAS A SMART A$$ TO ME

    Dealer Response

    Larson, we really appreciate you bringing this matter to our attention. Providing great customer service is our top priority here at Rydell Chevr...


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    REPAIRS WERE DONE WITHOUT AUTHORIZATION AND WHEN I CALLED TO TALK TO NED HE WAS A SMART A$$ TO ME

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larson, we really appreciate you bringing this matter to our attention. Providing great customer service is our top priority here at Rydell Chevrolet Buick GMC Cadillac, and we sincerely apologize that you did not perceive that during your recent service visit. I'd appreciate the opportunity to make it right. Please contact me at your earliest convenience. Best, Kathy Lind, Customer Service Manager


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  • Show Room shine

    Awesome job, car looks brand new, got the smell of the car out, smells like new car

    Dealer Response

    Thank you for taking the time to leave us this great review. We really appreciate your business and look forward to helping you again in the futur...


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    Awesome job, car looks brand new, got the smell of the car out, smells like new car

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this great review. We really appreciate your business and look forward to helping you again in the future. Take care! Regards, Kathy Lind, Customer Service Manager


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  • Mrs D D

    Thank you Gary for the great service. I appreciated that you took the time to explain the recall to me and the process you would go through to com...

    Dealer Response

    Dolores, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Gary! If ther...


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    Thank you Gary for the great service. I appreciated that you took the time to explain the recall to me and the process you would go through to complete the repair. I never felt rushed or pressured. I will always have Rydell take care of my vehicle.I have always been happy with everyone in the service department.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Dolores, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Gary! If there is anything else we can do for you, just give us a call! Sincerely, Kathy Lind, Customer Service Manager


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  • cadillac srx 2016

    I had an excellent buying experience with this dealership! Phil was my salesman. He was very kind, considerate, and thorough. He even delivered ...

    Dealer Response

    Cheryl, Thank you for taking the time to leave us this great review! Customer service is important to all of us at Rydell. Thank you for mentionin...


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    I had an excellent buying experience with this dealership! Phil was my salesman. He was very kind, considerate, and thorough. He even delivered my car to Bismarck with a full tank of gas, current oil change, and a car wash. I am so happy with my new car!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Cheryl, Thank you for taking the time to leave us this great review! Customer service is important to all of us at Rydell. Thank you for mentioning Phil by name, we are very lucky to have him as part of our team. Take care and enjoy your new vehicle! Regards, Kathy Lind, Customer Service Manger


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