Rydell Chevrolet Buick GMC Cadillac

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Reviews

Average Ratings

4.9
1016 lifetime reviews.
  • good service

    brought my pickup in for service. i was not sure what the noise was. gary ramberg helped me out the mechanic diagnosed the problem. it was fixed f...

    Dealer Response

    Bryan, thank you so much for this great review and star rating! I am pleased to hear that Gary was able to exceed your expectations and earn your ...


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    brought my pickup in for service. i was not sure what the noise was. gary ramberg helped me out the mechanic diagnosed the problem. it was fixed fast and correctly. i really like rydell's nice care. my wife and i have purchased 5 vehicle's from rydell we are happy and satisfied customer's. good people at rydell thanks

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bryan, thank you so much for this great review and star rating! I am pleased to hear that Gary was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Rydell Chevrolet Buick GMC Cadillac is all about. Sincerely, Kathy Lind, Customer Service Manager


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  • M LARSON

    REPAIRS WERE DONE WITHOUT AUTHORIZATION AND WHEN I CALLED TO TALK TO NED HE WAS A SMART A$$ TO ME


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    REPAIRS WERE DONE WITHOUT AUTHORIZATION AND WHEN I CALLED TO TALK TO NED HE WAS A SMART A$$ TO ME

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Show Room shine

    Awesome job, car looks brand new, got the smell of the car out, smells like new car

    Dealer Response

    Thank you for taking the time to leave us this great review. We really appreciate your business and look forward to helping you again in the futur...


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    Awesome job, car looks brand new, got the smell of the car out, smells like new car

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this great review. We really appreciate your business and look forward to helping you again in the future. Take care! Regards, Kathy Lind, Customer Service Manager


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  • Mrs D D

    Thank you Gary for the great service. I appreciated that you took the time to explain the recall to me and the process you would go through to com...

    Dealer Response

    Dolores, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Gary! If ther...


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    Thank you Gary for the great service. I appreciated that you took the time to explain the recall to me and the process you would go through to complete the repair. I never felt rushed or pressured. I will always have Rydell take care of my vehicle.I have always been happy with everyone in the service department.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Dolores, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Gary! If there is anything else we can do for you, just give us a call! Sincerely, Kathy Lind, Customer Service Manager


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  • cadillac srx 2016

    I had an excellent buying experience with this dealership! Phil was my salesman. He was very kind, considerate, and thorough. He even delivered ...

    Dealer Response

    Cheryl, Thank you for taking the time to leave us this great review! Customer service is important to all of us at Rydell. Thank you for mentionin...


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    I had an excellent buying experience with this dealership! Phil was my salesman. He was very kind, considerate, and thorough. He even delivered my car to Bismarck with a full tank of gas, current oil change, and a car wash. I am so happy with my new car!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Cheryl, Thank you for taking the time to leave us this great review! Customer service is important to all of us at Rydell. Thank you for mentioning Phil by name, we are very lucky to have him as part of our team. Take care and enjoy your new vehicle! Regards, Kathy Lind, Customer Service Manger


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  • Service work

    Thank you Rod Troftgruben for helping me out when I stopped in to have a rattle checked out. The problem was detected quickly and fixed promptly. ...

    Dealer Response

    Rhonda, Thank you for taking the time to leave us this great review! we really appreciate the kind words ad well as the 5 star rating. Thank you ...


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    Thank you Rod Troftgruben for helping me out when I stopped in to have a rattle checked out. The problem was detected quickly and fixed promptly. During the oil change a leak was noticed in the cooler pipe - this was also taken care of right away saving me from another trip to Grand Forks. I appreciate the kind, friendly customer service that I received and the efficient manor in which I was helped.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rhonda, Thank you for taking the time to leave us this great review! we really appreciate the kind words ad well as the 5 star rating. Thank you for mentioning Rod by name. Customer service is very important to Rod and he goes above and beyond for all of his customers. If we can be of further assistance, please fell free to reach out to us. Regards, Kathy Lind, Customer Service Manager


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  • Repairs from across the state

    Calling to get repairs needed for my college student there was very easy with Emily. Ned called and made me aware of every step even though we mad...

    Dealer Response

    Traci, thank you for taking the time to provide us with your feedback, and we are pleased to have had the opportunity to help get your vehicle bac...


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    Calling to get repairs needed for my college student there was very easy with Emily. Ned called and made me aware of every step even though we made it a complex puzzle for them to figure out! They did it and vehicle runs great thanks to their mechanics (unknown names ¿) Thanks to Ned for being patient and helping me out from across the state in Dickinson. Would definitely recommend them to everyone needing repairs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Traci, thank you for taking the time to provide us with your feedback, and we are pleased to have had the opportunity to help get your vehicle back on the road. It is very important to us that each customer has a professional, accurate and timely experience at our dealership. definitely let us know if you have any questions in the future. Be well and we look forward to your next visit. Sincerely, Kathy Lind, Customer Service Manager


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  • Great service

    My service manager & the way he took care of my issues. The courtesy driver was so nice. and prompt.

    Dealer Response

    Janice thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Kathy Lind, Customer Serv...


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    My service manager & the way he took care of my issues. The courtesy driver was so nice. and prompt.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Janice thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Kathy Lind, Customer Service Manager


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  • Review

    Did the recall work and another small item that needed fixing. They got the part and fixed at the same time.

    Dealer Response

    We appreciate the kind words, Cynthia. We look forward to seeing you again in the future! Sincerely, Kathy Lind, Customer Service Manager


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    Did the recall work and another small item that needed fixing. They got the part and fixed at the same time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Cynthia. We look forward to seeing you again in the future! Sincerely, Kathy Lind, Customer Service Manager


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  • Great service

    Went just to shop and two hours later drove off with a new vehicle! Great sales people and quick service too

    Dealer Response

    David, thank you for the feedback. Congratulations on your purchase! We are happy to hear of your positive experience with us, and we are grateful...


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    Went just to shop and two hours later drove off with a new vehicle! Great sales people and quick service too

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for the feedback. Congratulations on your purchase! We are happy to hear of your positive experience with us, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Kathy Lind, Customer Service Manager


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