The sales associate was extremely knowledgeable about the product. We built our own, price was negotiated and the order submitted. Six weeks later the... product was delivered to the dealership. Delivering the vehicle, the associate spent a lot of time with us explaining, demonstrating, and having us do a hands on to become familiar. The vehicle is highly computerized and mastering the technology will take some time. Finally, the associate was not pushy or condescending. Overall it was a very pleasant experience.