Thief River Ford, Inc.

4.6 out of 5 (4.6) 37 reviews

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4.6 out of 5 4.6
37 lifetime reviews.
  • 5.0 out of 5
    April 17, 2018

    Everything went well. Very pleased. Always treated well.

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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!


  • 5.0 out of 5
    April 7, 2018

    Very fast service! The crew was very good at describing what they were going to be doing to my truck.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 6, 2018

    Did not register vehicle because they didn't have updated Identification from us (change in name per marriage) We did not know that. We found out a f...ew months later when we tried to trade it in. Provided ID. They said they applied for registration, we still have to proof of that. Called to understand what went on/ how this happened and quite frankly, to yell at them. Jeremy refused to take responsibility or apologize (even when I specifically asked him to). He then put me on hold to grab my file, tried to answer another call (but it was still me), was put on hold again then line disconnected. Disgusting.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the chance to ta...lk to you further so please do call us at (218) 681-2660 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


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Thief River Ford, Inc.
802 MN-1 Thief River Falls, MN 56701
New (218) 681-2660
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