Everything went well. Very pleased. Always treated well.
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
Very fast service! The crew was very good at describing what they were going to be doing to my truck.
Did not register vehicle because they didn't have updated Identification from us (change in name per marriage) We did not know that. We found out a few... months later when we tried to trade it in. Provided ID. They said they applied for registration, we still have to proof of that. Called to understand what went on/ how this happened and quite frankly, to yell at them. Jeremy refused to take responsibility or apologize (even when I specifically asked him to). He then put me on hold to grab my file, tried to answer another call (but it was still me), was put on hold again then line disconnected. Disgusting.
Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the chance to ta...lk to you further so please do call us at (218) 681-2660 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
I really enjoy my oil change experience at quick lane ford. The price is reasonable and the service is great. The convenience of it is so nice being I... live in Thief River but work in the surrounding area.
Reviews like yours provide encouraging feedback. Safe travels!
I like that the sales person gave various choices of tire rather than just pushing the most expensive one. Service was fast and friendly!
Very friendly, willing to accommodate, answered my questions and offered suggestions. TRF Ford loaned me a vehicle so I could get my errands done while... my SUV was being worked on! I will definitely be using them again! And best of all, they work on all makes and models of vehicles!
Julie, thank you for writing this fantastic review and giving our dealership a high star rating! Our team is dedicated to providing top-quality servic...e, and we're so happy to hear that your experience reflected this.
Quick and easy with no surpises, just the way it should be.
Always bring my Ford Explorer in for service it is old but I like it and they always keep it in tip top running condition. The service is fast, efficient... and they don't try sell you stuff you don't need. I will always bring my vehicle to Reed and the guys at TR Ford
Thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!
Had my Ford F150 in for service and the service department was wonderful as always. Fast, friendly service. Thanks for your help Reed keep up the great... work
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Regular Customer. At Thief River Ford, Inc., we ...value our customers and we look forward to seeing you on your next visit. Take care!
Excellent as I have come to expect from this fine dealership.
Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!