Jess Auto of Omak

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Jess Auto of Omak Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2017

Jess Auto... Where a handshake still means something. It's been our way of doing business for the last 27 years. As a lo

...

cal family owned business, we take pride in treating customers like friendsWe serve 3 locations in Eastern Washington with Sales and ServiceCarrying new Ford, Ram, Dodge, Chrysler and Jeep along with a variety of pre-owned vehicles with a complimentary Powertrain Warranty for Life. If you don't see what you're looking for, we'll find it. With customer service being our number one priority, the Jess Staff will ensure your experience is second to none. Say Yes to Jess, because we'll say yes to you!

"Where a Handshake Still Means Something"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 7, 2018

    My first "car" was a 1953 Ford Pickup that I purchased in 1973. I've been a truck kinda gal ever' since! My and my critter outgrew our Ford Ranger and... I really missed the performance of a V8. I went to Jess Ford in Omak, WA because I like the folks in the Service Department. I did some research and found that the F150 is still the leader of the pack...and my Son acquired one last summer and I was very impressed with how roomy it is, a Super Cab with a short bed....pretty cute! Jessica Nordmark and I made an appointment to "see what's available". Me and my dog drove our "Little Mule" (the Ford Ranger) down the Mountain and spent a lovely afternoon . Jess is very skilled. She listened to my "list", asked some very pertinent questions and within minutes she "nailed it". The first vehicle she showed me met my "needs" and was already outfitted with a Bull Bar AND a core heater! We didn't discuss color...but she brought me a "Black Pearl"! I know that the color isn't practical...BUT I LOVE IT! I looked at a few but they didn't "fit" like the one she first showed me. There was absolutely no pressure. Everyone I dealt with was very professional, knowledgeable and friendly. It was, hands down, my favorite car buying experience! I highly recommend Jessica, Jess Ford and their staff. Thank you All! I LOVE MY TRUCK!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sheri! Thank You for your review! We love to hear stories like this as it reminds us what great of a team we have here at Jess Auto in Omak! We are... very blessed. We are pleased to hear that Jessica and the team made purchasing your F150 your favorite car buying experience to date! Enjoy your new truck and we hope to see you again soon!

  • 5.0 out of 5
    October 26, 2018

    Everything was just fine and I didn't have to wait long. It is important that service is performed at the scheduled time. Doctor's visits are bad enough.... Thank you for getting right on it.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michael! Thanks for your review! We work hard every day to provide our customers with efficient and exceptional service. Hope to see you again soon...!

  • 5.0 out of 5
    July 31, 2018

    As always, prompt and excellent service!! Friendly personnel.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Maureen! Thanks for your feedback! We really appreciate the kind words as these are things we work hard to provide every day. We are pleased to hea...r the Jess Team provided a great experience!

  • 1.0 out of 5
    July 2, 2018

    Told the salesmen my price range, he took me to the truck of my dreams and when it came down to price it was $11,000 over my budget. He wasted 3 hours... of my time showing me a truck that was no where near the price I was looking for. He really seemed clueless when it came to the value a vehicle.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am very sorry to hear this. We work hard every day to provide our customers with the very best experience. Thank You for your feedback.

  • 5.0 out of 5
    May 9, 2018

    Smooth, no pressure to buy! We actually bought the truck without test driving it! It was that nice of a truck! Jessica, our sales person did an outstanding... job! She walked us thru a lot of trucks before we picked the one we purchased. Price was good and we got a good price for our trade in! I would recommend this place for sure!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Perry, Thank You for your review! We are happy to hear you had a no pressure experience as that is something we strive for each day! We are blessed... to have Jessica as a part of our team and we are glad she could help make your experience so enjoyable. We hope you are enjoying your F350!

  • 5.0 out of 5
    April 30, 2018

    I purchase a F350. The entire process was smooth and stress free. They were helpful and I received a good deal.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jeffrey, Thanks for the feedback! We strive to make the process as easy as possible! Enjoy your new vehicle and don't forget to stop in to say hell...o!

  • 5.0 out of 5
    April 27, 2018

    Was very pleased with everyone I’ve had the pleasure of working with at Jess Ford in Omak,WA. I was looking to down size to a used smaller vehicle. Jessica... helped me get into a new 2017 Ford focus rollover. With my credit I Never thought I’d get into a new car. :-)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jami, so glad Jessica and the team could get you into your new vehicle! Thanks for choosing Jess Auto! :)

  • 5.0 out of 5
    April 19, 2018

    Great Folks at Jess Auto! Great to work with. Recommended highly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sharon! Thanks for the kind words! We hope to see you again soon!

  • 5.0 out of 5
    April 7, 2018

    I'm a retired Service manager of a car dealership. Jess Ford's people do a great job in a friendly atmosphere. Good job and thanks again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Harold, thanks so much for the review! It's always nice to hear from folks who have experience in the industry! We hope to see you again sometime! ...:)

  • 5.0 out of 5
    April 6, 2018

    Very courteous and friendly. Repair done properly and on time. Doesn't get any better. Will be back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear Harold! Thank You for the feedback. See you next time!

View More Reviews