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Reviews

Average Ratings

4.9
82 lifetime reviews.
  • CRV major tune up, valves etc.

    Once again excellent service. I bought this CRV EX new in 2004 from Thelen Honda and I have had it serviced there. I never have had any problems. ...

    Dealer Response

    Thank you for the review, Jeff. We're so glad to hear that your CR-V is still running like new, and glad we can help keep it in great shape for yo...


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    Once again excellent service. I bought this CRV EX new in 2004 from Thelen Honda and I have had it serviced there. I never have had any problems. The CRV now has 176,000 miles on it and still runs like the day it was new.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review, Jeff. We're so glad to hear that your CR-V is still running like new, and glad we can help keep it in great shape for you. We appreciate your business!


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  • repair service

    really appreciated the availability of a loaner car.


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    really appreciated the availability of a loaner car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service pursuant to a recall

    Service was to replace the air bag inflator as result of a recall. Staff was polite and service performed inna timely and professional manner


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    Service was to replace the air bag inflator as result of a recall. Staff was polite and service performed inna timely and professional manner

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Love Subaru Forester

    Patrick was great! He was thorough & very pleasant. Would highly recommend dealing with him

    Dealer Response

    Thank you for reviewing our dealership, Connie. We're very pleased to hear that you had a great experience with Patrick. Thank you for your business!


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    Patrick was great! He was thorough & very pleasant. Would highly recommend dealing with him

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing our dealership, Connie. We're very pleased to hear that you had a great experience with Patrick. Thank you for your business!


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  • Ms. Lynn Semer

    I was called in for a an air bag replacement and they also checked my battery life when I asked! Thanks!

    Dealer Response

    You're welcome, Lynn! We're very glad to be of service. Thank you for choosing Thelen.


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    I was called in for a an air bag replacement and they also checked my battery life when I asked! Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You're welcome, Lynn! We're very glad to be of service. Thank you for choosing Thelen.


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  • Subaru Crosstrek

    Very thorough when explaining details of the car. Worked with my budget.

    Dealer Response

    Thank you for reviewing us, Kayla! We appreciate your business.


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    Very thorough when explaining details of the car. Worked with my budget.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing us, Kayla! We appreciate your business.


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  • Thelen Honda Service Deparment

    Service department changed the oil, rotated the tires on my 2013 Honda CR-V. The staff at Thelen Honda is top notch. While the crew worked on my...

    Dealer Response

    We're so glad to hear you had a great experience while in for service as well as with Emillee in our sales department. Thank you for choosing Thel...


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    Service department changed the oil, rotated the tires on my 2013 Honda CR-V. The staff at Thelen Honda is top notch. While the crew worked on my vehicle, I spoke with Emilee in sales. She gave me all kinds of information about leasing a vehicle. And, I was given a quote on the value of my vehicle as a trade-in for a new CR-V to lease.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad to hear you had a great experience while in for service as well as with Emillee in our sales department. Thank you for choosing Thelen Honda!


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  • oil change

    very good service. good people at the desk. quick service.

    Dealer Response

    Thank you for reviewing our dealership!


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    very good service. good people at the desk. quick service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing our dealership!


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  • Audi Service

    Shannon Greenwood at Thelen's was excellent to work with. She communicated with me every step of the service situation. Audi Assist was also ve...

    Dealer Response

    Thank you for the kind review, J! We are so pleased to hear about your experience with our service department and we look forward to assist you ag...


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    Shannon Greenwood at Thelen's was excellent to work with. She communicated with me every step of the service situation. Audi Assist was also very prompt to pick up and tow my car. I had previously done all my regular services at Fletch's in Petoskey since that was where I spent most of my time. This was my first service with Thelen's since I purchased the car there and I would certainly schedule any other services there. In fact the exceptional service I have received from both dealers has convinced me to purchase an Audi again!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review, J! We are so pleased to hear about your experience with our service department and we look forward to assist you again in the future!


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  • Oil change

    Overall very nice experience. Efficient and professional

    Dealer Response

    Thank you for the kind review, Douglas! We look forward to assisting you again in the future!


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    Overall very nice experience. Efficient and professional

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review, Douglas! We look forward to assisting you again in the future!


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