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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,931 reviews)
Sales hours: 11:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,931 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Pleasant experience

William (Billy) Ledbetter helped my wife and I find exactly the vehicle we were looking for. He and the rest of the staff were professional and made us feel at ease with this major purchase. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Lithia! You have the most amazing Sales Team....

Thank you Lithia! You have the most amazing Sales Team. Working with Billy (William) made a lot of the sales experience an at ease experience. He is very down to earth and only look out for what was best for me when knowing what I wante. Never steered me wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mason was exceptional in his delivery as a salesman....

Mason was exceptional in his delivery as a salesman. Straight to the point, gave me the answers I needed. I appreciate his attitude and drive. Keep working at your craft and become great. You will go far. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jose was accommodating and took good care of us!

Jose was accommodating and took good care of us! He even cleaned out our trade-in. He made sure we were comfortable in the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Shelby was the most hands on sales woman I’ve met! She...

Shelby was the most hands on sales woman I’ve met! She was able to help me find the car I was absolutely in love with! It’s always nice to have another girl who knows how to sell!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, knowledgable and fast sales team!

John Palmer is a top notch salesman who had me in the truck Ive been looking for, for about 2 months in less then 2 days! Thanks John and Cody, in the future I will most definitely shop with you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Professional service

David Khachadoorian was my first contact who showed me the vehicle was very knowledgeable and professional all the time he was showing the vehicle During the paperwork everything was done with clear and openly after we were done he turned me over to Billy Ledbetter. Billy explained to me on the workings of that vehicle from back to front inside and out so at the time I took the vehicle of the lot I felt comfortable driving that vehicle. Billy was very helpful, I thank them both

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Experience! Thanks Wes.

Wes is a personalable, honest, patient, and kind sales representative I have ever encountered. He first got to know me, listened and wrote down exactly my needs and wants. He landed in the right vehicle that I am super happy with, a 2019 Ram 1500 Laramie. Wes also made my experience fun and exciting. Thanks Wes. Kevin Lewis the sales manager also gave me a great deal and worked hard to get me financed at a great rate, thanks Kevin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New vehicle purchase

My new vehicle purchase was straightforward and simple. Once the size of vehicle that I was looking for was determined several options were given to me for consideration. When I decided on the one I was interested in purchasing, I worked with the sales team and finance department for finalizing the sale. The main salesman I worked with, Troy Murdough, came in on his day off to ensure that my vehicle delivery went as smoothly as possible. Thank you to all of the team that I dealt with for my new vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Helpful and Patient

Shelby Christensen and Kevin Lewis were great to work with. They found me a great vehicle that fits me and my family. They were very friendly and helped calm my nerves on buying a vehicle. I have been enjoying the Ram Pickup. Thanks Shelby & Kevin -Marc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.