Lithia Chevrolet of Wasilla

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Reviews

Average Ratings

4.9
154 lifetime reviews.
  • GREAT service

    I was looking in Anchorage to purchase a new Chevy. The service I received at S Anchorage was ok. So I wanted to look some more before I made my f...


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    I was looking in Anchorage to purchase a new Chevy. The service I received at S Anchorage was ok. So I wanted to look some more before I made my final purchase. I made a call to Wasilla and spoke with a man name Alan and the customer service was GREAT! Even though the vehicle was cheaper in S Anchorage, its all about the service one receives. So I ended up purchasing from Wasilla and his customer service was and has been excellent!!!!! He has continued to follow up to make sure I am satisfied! S. Anchorage needs to get a customer service class from Wasilla. Thanks a bunch Alan for everything!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mrs. Trucilla Hosler

    We were received first time in the morning took us right in service was great got us taken care in one day Called when there was a question would ...


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    We were received first time in the morning took us right in service was great got us taken care in one day Called when there was a question would highly recommend them

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Chevy of Wasilla

    Fantastic experience. And worth the drive from Kenai to Wasilla. I love my new Impala. And I'm keeping my 2003 Impala too.


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    Fantastic experience. And worth the drive from Kenai to Wasilla. I love my new Impala. And I'm keeping my 2003 Impala too.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Title

    Great experience! Great experience! Great experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!


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    Great experience! Great experience! Great experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Life time oil service

    Great service, Great staff, Great price! Best dealer in the Mat-Su Valley. Got the lifetime oil change when I purchased my truck, can not beat th...


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    Great service, Great staff, Great price! Best dealer in the Mat-Su Valley. Got the lifetime oil change when I purchased my truck, can not beat this deal!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • ABS/Traction control

    Service writer Dean was extremely helpful and professional.


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    Service writer Dean was extremely helpful and professional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2017 Suburban

    Jessie Deitz and the Team located and brought in the vehicle we were looking for and at the best possible price.


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    Jessie Deitz and the Team located and brought in the vehicle we were looking for and at the best possible price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ok Service

    The repair took twice as long as promised. I was forgotten and they went to lunch. The service department was apologetic. This was my first oil...


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    The repair took twice as long as promised. I was forgotten and they went to lunch. The service department was apologetic. This was my first oil change. Not the type of first experience I would want.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I would uy here again

    Except being given false information about the gas miles the truck gets, and not being told about the 60 day 3000 mile warranty to take care of an...


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    Except being given false information about the gas miles the truck gets, and not being told about the 60 day 3000 mile warranty to take care of anything that goes wrong that the dealer should have taken care of, I had to replace the battery because it was bad and I was worried about it even starting the next day, only to find out about the warranty after I replaced it and I couldn't get a reimbursement for it, and I gave you 2 sets of keys for the truck I traded in with 2 fobs, I had to pay an extra $44 for a 2nd key, it would have been $150 if I had got a fob too. The process of buying the truck was very painless, I like the fact that the taxes and fees are less there, I drove out from Anchorage, since the service dept. closed before we got done I had to drive back out to get the key and the tires put on that I negotiated in the deal. The answer below is 2 separate visits.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Customer Service

    Excellent Service Manager; he ensured that all my my service requirements were met, and all my service questions answered.


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    Excellent Service Manager; he ensured that all my my service requirements were met, and all my service questions answered.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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