Here at Carolina Auto Imports, Inc. we're a small family owned and operated independent dealership that prides ourselves
on customer service and hand selecting only the best pre owned inventory for resale. We do our very best to be fair and just with our customers. We've been serving the Charlotte Metro Area for over 25 years and have built a reputation of selling dependable vehicles at a reasonable price.
"Sunday we're open by appointment only!"
If your interested in a "Great" after car purchase experience and you don't plan on replacing a few major parts before 90 days this is "NOT" the place... to come get your car. When I opened the hood and there was no oils stick should have been a red flag, I then had to replace both front air struts, I heard something that sounded like a gunshot in my drive way, I looked out and my "New Purchase" was leaning in the front on the right passenger side, no car for 10 days and racked up an uber and lyft tab of 111.73 of getting back and forth to work, when I contacted the dealership to let them know what happened I was told that the struts can go out at any time, they are not going to be responsible, keep in mind I hadn't even made my third payment yet, but was told the car was certified by Hendrick Mercedes Dealer which couldn't be true due to the fact they are extremely thorough. When I finally get my vehicle back from the shady mechanic that acted as if he was doing me a favor by even touching the car I now need an alignment. My steering wheel was sideways, I'm now paying for this service as well. I have purchased two new front tires and in need of two on the back. The last message that popped up was that I needed to check my brakes, when I express my frustration on having to do all this work on what supposed to be a certified vehicle, I'm told it costs a lot to own a Mercedes, I replied I understands that but to put this much work into it and haven't made my third payment yet is unacceptable, their reply, I shouldn't have purchased it. It's one thing to get a customer, it's another to keep one and stand behind your vehicle, with that being said I would not recommend this establishment for any of your used car needs.
I just purchased a 2012 S550 Mercedes Benz from Carolina Auto Imports and I"m very pleased with the entire operation. The car is everything that Amin... said it would and more. Excellent experience .
I had been looking for a Volvo S60R for a few months and found one at CAI. I had a few conversations with Amin about the car, and visited the lot since... I was visiting family near Charlotte the following week. Definitely the easiest-going car dealer I've talked to...he sells cars but he's not a "salesman." The experience was fantastic. While we talked in the office, he made an appointment for me to get a pre-purchase inspection done at the Volvo dealership. He applied no pressure, and really made for a great experience. We talked on the phone a fair bit, and he was always genuinely interested in our conversation...some dealers give a feeling of "are you or aren't you going to buy" over the phone - Amin seemed like he just wanted to see me happy with whatever car I chose. They're not focused on high vehicle turnover - they're particular in what they put on the lot, know their market, and know that they can sell the cars. The car was in great condition, but I had a few things I wanted touched up before heading back to GA - he has great relationships with the factory dealers in the area, and helped me get done the things I wanted. You know he's giving great service when the the service writer at the Volvo dealership said that he was doing a bit much for me. all in all, you get a better experience and without the pressure of larger or really volume-driven car lots. Shoot, he even invited me to have lunch with him and his father. I spent a fair amount of time in dealerships and talking to a broker as my mother, sister, and I were shopping for cars at the same time, and Amin and Carolina Auto Imports were the best experience of all of the places that I visited. Find the car online, head to the dealership, talk to Amin, meet Molly, and have a good time. Oh..and Amin gets geeked up about what's arriving as well (he had me wanting to stick around to drive an Audi A3 that was being delivered). Find your car online and give him a call.
First time dealing with Carolina Auto Imports. I live in New Jersey and this was my first time buying a car without physically seeing it. The general manager... Amin was awesome. He sent me a few videos of the car upon request with no hesitation and was extremely transparent with me about everything. He stayed in contact with me the entire time until the car and title were delivered to my door. I would absolutely buy another car from here and will highly recommend Carolina Auto Imports to my friends and family. I am posting this review on multiple sites so everyone can easily see it. Very satisfied customer and very happy Audi S4 owner!
I had been looking for another vehicle for about 2 weeks prior to going to Carolina Auto Imports, and I had my own financing through SECU but still experienced... difficulties finding the car i wanted that SECU would agree to finance being that I had negative equity in my current vehicle. My brother purchased a bmw 5 SERIES from them and suggested that I go to the lot. I was a bit skeptical based on the fact that I was determined NOT to buy a foreign vehicle. I went anyway...Needless to say I was VERY pleased that I went, not only was I able to get a car BETTER than I expected but also LOWER interest rate than SECU, customer service was OUTSTANDING(Brian & Immeen), and I drove off the lot happy and satisfied. I would recommend this dealership to ANYONE looking for a vehicle.
This is not the fanciest dealer you will be at but probably the most friendly. Family owned and the guy who takes care of you does a great job. I've been... cross shopping for a car for almost an year and I will never regret buying this from them. Cool guys.
Great customer service dealing with Amin. We pretty much closed the deal over the phone cause I live in S. Florida. He even dropped the S2000 off at the... local Honda dealer for inspection. S2k came back clean and I flew out to Charlotte the next day . Got picked up by his sales guy Brian who was on time and very knowledgeable. Test the drove the S2k back to the office and I was heading home within a hour of arriving. I highly recommend buying from Carolina Auto Imports. One of the easiest purchases I've ever made . Thanks again the car ran strong all the way home. What a ride!!!
I couldn't have asked for a better first time car buying experience. I heard back from Amin very quickly after submitting a finance application, and he... kept in constant contact with me about updates on rates. Once I got there, the staff was knowledgeable and very friendly, despite the fact that I had to stay late past their closing time. Amin let me take my time to make a decision, and the whole process was quick and painless. These are great people with a great selection of vehicles. I would recommend them to anyone looking for a quality used car.
Amin is the best....he is professional and takes care of business. .....my husband I I bought two ....cars from him and are completely satisfied. ..highly... recommended
Amin and his staff are top notch. Each time I go into his office I feel like it is the best experience even if I buy a car or not.