New 888-315-1885 Dealer Website
Used 877-254-4988 Email Dealer
Service 888-479-4127

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Reviews

Average Ratings

4.6
Average based on 12 reviews.
  • Best Price, Got me the car I wanted

    Deal was done via email, finalized by phone. I bought a Mirage DE and the price was $1200 lower than the best deal my local dealer offered. I coul...


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    Deal was done via email, finalized by phone. I bought a Mirage DE and the price was $1200 lower than the best deal my local dealer offered. I could have moved up to an SE model and still saved $200 over my local dealer's DE model. I had to drive 4 hours to pick up the car, but I timed the pickup around another event I had nearby, so no time was wasted. Car was ready to go when I arrived.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • looking for a car for my mother with great help!

    Talked to Chris several times and he did his best to find the car I wanted as the one I first inquired about sold just hours before I contacted th...


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    Talked to Chris several times and he did his best to find the car I wanted as the one I first inquired about sold just hours before I contacted this dealer. We talked several times as he continued to search for another car for me with the same amount of mileage and price. He called me the same day I purchased a car from a local dealer and had a better deal then the one I just got But i told him I already had signed the contract. He told me to call Him if I was ever in the need for another car and wished me the best of luck. very nice people at Shirlie Slack Used cars.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • great response

    Got a prompt call back on a holiday, indicating that they are on top of things. The vehicle I was interested had been sold , but at least they we...


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    Got a prompt call back on a holiday, indicating that they are on top of things. The vehicle I was interested had been sold , but at least they were truthful and did not waste my time.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    We just purchased a new car from Shirlie Slack. I waited to write a review because I wanted to make sure that I really like the car. We had a easy...


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    We just purchased a new car from Shirlie Slack. I waited to write a review because I wanted to make sure that I really like the car. We had a easy process from walking into the showroom and leaving with a new car. Sal and Rob were wonderful and very helpful. I like the car and a very satisfied customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful customer service

    Wonderful customer service from the no pressure buying process right down to the financing. The employees made sure we were happy and even went ou...


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    Wonderful customer service from the no pressure buying process right down to the financing. The employees made sure we were happy and even went out of their way to get us the absolute best deal in financing. We bought a used vehicle and it was so clean and nice you would have thought we were the first people in it. We are so happy with the way we were treated by this great team of people - we will be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience with solid support!

    We drove down from Baltimore to buy a used car and the experience was very smooth: no pressure, but plenty of information. We felt well taken care...


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    We drove down from Baltimore to buy a used car and the experience was very smooth: no pressure, but plenty of information. We felt well taken care of and were pleased with the car we chose. More importantly, they followed through with us later when we needed it: a light came up on the dash about 3 weeks after I bought the vehicle and they covered the cost of getting the obscure item fixed. There was no hassle at all and it was a real relief to have that kind of support behind the vehicle. Thanks you guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible Service

    I have just spend that last week looking into buying a vehicle from this dealership. What a waste of time. I found myself calling the salesman mor...

    Dealer Response

    Dear No Name, Thank you for bringing your dissatisfaction to our attention. This is very upsetting to me because we do strive to give the best se...


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    I have just spend that last week looking into buying a vehicle from this dealership. What a waste of time. I found myself calling the salesman more then he would call me. When I finally was able to speak to the finance dept. it was a week after I made initial contact. Unfortunately they could not work a deal with me. I was very put off after hearing the ads on the Radio about what a nice family oriented place this was. I felt because I was not looking at a top of the line car that I was not worth their time.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear No Name, Thank you for bringing your dissatisfaction to our attention. This is very upsetting to me because we do strive to give the best service to all of our clients regardless of what they are trying to purchase. I spoke with your salesperson and he has taken full responsibility for your "not up to par service". He has apologized and assured me this will not happen again. He said you did have to call him back several times. I train my sales people to provide a pleasant, no pressure and timely sales process. Your feedback is so appreciated so we can address any issues and always strive to improve our service. Please accept my sincere apologies. Respectfully yours, Patty Slack, General Sales Manager, Shirlie Slack Mitsubishi.


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  • Pleasant Dealership to work with.

    Sal was a plesant person to talk with regarding the car and very customer service oriented.


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    Sal was a plesant person to talk with regarding the car and very customer service oriented.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Professional

    I bought a 2010 Honda CRV EXL from Shirlie Slack this past week. The salesman, Bill Gizzi, was exceptional. Bill knowledge of the vehicle and comm...


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    I bought a 2010 Honda CRV EXL from Shirlie Slack this past week. The salesman, Bill Gizzi, was exceptional. Bill knowledge of the vehicle and communication (email and phone) was always quick and informative. I was impressed with the no haggling pricing that they employ. They mad buying easy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best Dealership

    I went to Slack for a Jeep Overland. The salesman (Sal) emailed and called me the next day. When I got to the dealership, not only was he waiting ...

    Dealer Response

    Dear Mr Dixon, thank you for your kind words! We love our clients! We are checking on an extra key for you also. Patty Slack and Sal Sauceda.


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    I went to Slack for a Jeep Overland. The salesman (Sal) emailed and called me the next day. When I got to the dealership, not only was he waiting for me, but the car was as well..spotless. The dealership has a very laid back, customer driven feel and everyone from the sales staff to the finance people were helpful getting me the car I wanted and at a better deal then I originally planned. Everyone went out of their way to make sure I was happy..not many dealerships like this one!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Mr Dixon, thank you for your kind words! We love our clients! We are checking on an extra key for you also. Patty Slack and Sal Sauceda.


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