Jim Burke Automotive

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Jim Burke Automotive Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2009

Thank you for visiting Jim Burke Downtown AutoMall. Since 1940 we have served the Birmingham, Tuscaloosa, and Hoover are

...

as and have helped new car and used car buyers find the perfect vehicles to drive home in. After decades of service to our customers, we have become synonymous with providing a quality selection, excellent prices, and friendly service. The honest and courteous staff at each of the Jim Burke Downtown Automall dealers understands the needs of each customer, and look forward to providing not only the vehicle that will fit your needs, but also the prices you want.

"Nobody Beats Burke...NOBODY!"

Service

Oil, Filter Change

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
246 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2018

    Everyone had an awesome personality, service was fast and great! Dylan showed a great deal of concern when I told him what I was experiencing with my vehicle.... Thanks Dylan!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    September 15, 2018

    After charged for repair, I read there was a repair campaign, maybe recall, by subaru about re-programming the module on ebs system. $1100 dollar repair... vs recall

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 4, 2017

    I was shopping for a SUV and wanted to stick to a specific budget. Barbara Cooke understood that and didn't try to pressure me into anything. She made... the entire experience worthwhile and helped me picked an awesome vehicle. On top of that I didn't have to pull a shift tag the dealership lol. I would highly recommend this dealership to anyone looking into purchasing a vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so pleased to hear of your awesome experience with Barbara and we are happy to know that she was able to find you exactly what you were looking... for. Thank you for your positive words and for leaving this review, it means a lot to us!

  • 5.0 out of 5
    September 7, 2018

    Professional, kind, timely, quality service. My car was repaired quickly and they corresponded with me often. They are the best example of professionalism.... Thanm you Jim Burke Subaru Service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2018

    My car buying experience was everything and more. My salesman was Stewart and he was very professional, I can’t remember the name of the lady that... went over all my car has to offer, and the finance manager was also awesome.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 30, 2018

    I was very happy with my car. Everyone is so nice and I was able to walk away with a new car with no money down.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 23, 2018

    I arrived w/o an appointment and was swiftly worked in. Excellent communication around recall repairs and the needed service! Fantastic experience all... around. Really appreciated the friendly and courteous and knowledgeable staff. A++

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 23, 2018

    Good customer service although Doug did not call me to let me know my vehicle was ready. When I called my vehicle was ready and the service team completed... all repairs/inspection.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2018

    Excellent service. Shuttle ride was prompt. Everyone was extremely friendly. I had a great experience. I would definitely recommend this service department... to my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 9, 2018

    Very nice and customer service was very hands on about my situation about my car, facilities was very clean and the people was very nice

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews