Jim Burke Automotive

(4.8) 213 reviews

Dealer on Cars.com since May 2009

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 1:00 PM
Sun Closed

Reviews

4.8
213 lifetime reviews.
  • Amazing Experience
    July 4, 2017

    I was shopping for a SUV and wanted to stick to a specific budget. Barbara Cooke understood that and didn't try to pressure me into anything. She made... the entire experience worthwhile and helped me picked an awesome vehicle. On top of that I didn't have to pull a shift tag the dealership lol. I would highly recommend this dealership to anyone looking into purchasing a vehicle.

    Customer Service
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so pleased to hear of your awesome experience with Barbara and we are happy to know that she was able to find you exactly what you were looking... for. Thank you for your positive words and for leaving this review, it means a lot to us!


  • Web site needs a great deal of help.
    February 20, 2018

    Web utility by Jim Burke is terrible. I received three text reminding me of service apointment each listing a different make and year of auto. None ...of which were correct. Also received three request for follow up review. Each from a different Jim Bureke auto make. Service personnel were very good.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Nissan Rogue
    February 19, 2018

    Frankie Bartlett got me the price I wanted and Christina Jowers made the process a pleasure. I had the easiest buying experience ever. I left there fe...eling pampered and well taken care of. And you will love the attention to detail from Tom, who will go over your car amenities from A-Z with you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

61 lifetime reviews of the Service Department.

  • Web site needs a great deal of help.
    February 20, 2018

    Web utility by Jim Burke is terrible. I received three text reminding me of service apointment each listing a different make and year of auto. None ...of which were correct. Also received three request for follow up review. Each from a different Jim Bureke auto make. Service personnel were very good.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • My experience
    February 13, 2018

    My advisor Morris was excellent and made sure I was taken care of. He recommended the repairs I needed and was able to explain why I needed those repa...irs.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since May 2009

Thank you for visiting Jim Burke Downtown AutoMall. Since 1940 we have served the Birmingham, Tuscaloosa, and Hoover areas and have helped new car and used car buyers find the perfect vehicles to drive home in. After decades of service to our customers, we have become synonymous with providing a quality selection, excellent prices, and friendly service. The honest and courteous staff at each of the Jim Burke Downtown Automall dealers understands the needs of each customer, and look forward to providing not only the vehicle that will fit your needs, but also the prices you want.

"Nobody Beats Burke...NOBODY!"
Jim Burke Automotive
1301 5th Ave N Birmingham, AL 35203
New (205) 623-2276
Used (205) 994-6507
Service (205) 623-2288
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