The Ford Store Morgan Hill

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Reviews

Average Ratings

4.9
426 lifetime reviews.
  • Amazing dealership

    I had a really great experience!!! Mike Tran was amazing and Danny Arevalo amazing!

    Dealer Response

    We are ecstatic to read your review of our location, Kaylynn. If there is anything else we can do for you, please give us a call.


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    I had a really great experience!!! Mike Tran was amazing and Danny Arevalo amazing!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are ecstatic to read your review of our location, Kaylynn. If there is anything else we can do for you, please give us a call.


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  • Be cautious

    The sales consultants were great. Make sure you do your homework first, find out what discounts/offers Ford is offering. We ran into an issue wher...

    Dealer Response

    Thank you, Chris, for reaching out to us. Your opinion plays an integral part in our customer service. We hope we can discuss your concerns to try...


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    The sales consultants were great. Make sure you do your homework first, find out what discounts/offers Ford is offering. We ran into an issue where I was aware of the promos but the stores financing wasn't factoring them in until I asked why certain discounts were missing. Either they are not staying current on the Ford promos or they are pocketing the discounts, either way not in the buys favor. Second issue we had was QA of the 2017 Explorer we purchased. While not directly the dealers fault, it shows overall QA issue. Our 2017 Explorer has a broke wiper blade, shiftier broke before driving off the lot, the rear driver blinker color was white where all the others were yellow. Also found the upholstery clips on the front seats are undone.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Chris, for reaching out to us. Your opinion plays an integral part in our customer service. We hope we can discuss your concerns to try and give you the peace of mind you deserve. If you would be willing, please reach out to our General Sales Manager, Graham Gillis at (408) 782-8202 so we can work with you to improve this situation.


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  • New Car

    Sales rep was very friendly and professional. Found the car I wanted and worked out a price that was the best out of multiple dealerships I shoppe...

    Dealer Response

    Kaysee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of serv...


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    Sales rep was very friendly and professional. Found the car I wanted and worked out a price that was the best out of multiple dealerships I shopped at.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kaysee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!


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  • Ford Explorer XLT

    The Ford Store provides an amazing selection of vehicles to choose from. Their pricing is unbeatable and the staff is fully knowledgeable and cour...

    Dealer Response

    William, your positive review means a lot to us and we?re happy we could help you! At The Ford Store Morgan Hill, we value our customers and we lo...


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    The Ford Store provides an amazing selection of vehicles to choose from. Their pricing is unbeatable and the staff is fully knowledgeable and courteous!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, your positive review means a lot to us and we?re happy we could help you! At The Ford Store Morgan Hill, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Excellence in Service and Product

    Excellent service and friendly staff. Very helpful and knowledgable.

    Dealer Response

    We strive to provide exceptional service to all of our valued customers here at The Ford Store of Morgan Hill, Brian! Wishing you a great day unti...


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    Excellent service and friendly staff. Very helpful and knowledgable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive to provide exceptional service to all of our valued customers here at The Ford Store of Morgan Hill, Brian! Wishing you a great day until the next time we meet.


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  • MH Ford Store revie

    the process was smooth and painless, the sale staff were knowledgeable and they had the inventory needed

    Dealer Response

    We're happy to hear that our staff was able to provide you with knowledgeable expertise and an overall pleasant experience, Patrick! We look forwa...


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    the process was smooth and painless, the sale staff were knowledgeable and they had the inventory needed

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that our staff was able to provide you with knowledgeable expertise and an overall pleasant experience, Patrick! We look forward to your next visit!


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  • Great Prices on Ford Trucks!

    Danny was very helpful finding us a new truck that met our needs.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, John! Our team is dedicated to providing top-...


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    Danny was very helpful finding us a new truck that met our needs.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, John! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • FORD STORE MORGAN HILL

    We have been married for almost 42 years, and have bought several cars during this time. Our recent purchase @ Ford Store Morgan Hill was THE BES...

    Dealer Response

    We really appreciate your feedback! Thank you so much for always choosing The Ford Store Morgan Hill as your first choice for all your vehicle needs!


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    We have been married for almost 42 years, and have bought several cars during this time. Our recent purchase @ Ford Store Morgan Hill was THE BEST CAR BUYING EXPERIENCE EVER!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! Thank you so much for always choosing The Ford Store Morgan Hill as your first choice for all your vehicle needs!


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  • C-Max

    Very Pleasant and hassle free, simply a wonderful experience once again.

    Dealer Response

    We appreciate your feedback, Justin! Wishing you a great day until the next time we meet.


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    Very Pleasant and hassle free, simply a wonderful experience once again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback, Justin! Wishing you a great day until the next time we meet.


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  • Ford Store Morgan Hill

    Our sales consultant, Jesse Sanchez, was excellent! He was attentive to what we were looking for and gave valuable feedback in answering all our q...

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Michelle! If there is anything else we can do...


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    Our sales consultant, Jesse Sanchez, was excellent! He was attentive to what we were looking for and gave valuable feedback in answering all our questions. What we love about Ford Morgan Hill is the quality in which they treat us as customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Michelle! If there is anything else we can do to assist you, please let us know! Take care!


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