Brown's Leesburg Hyundai

Reviews

Average Ratings

4.9
280 lifetime reviews.
  • Great no hassle experience.Sales Staff awesome

    Perry my sales person was just awesome. He is great salesman. No hassling, lets yo go about your business and never pushy

    Dealer Response

    Angie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Perry was able to provide you with such except...


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    Perry my sales person was just awesome. He is great salesman. No hassling, lets yo go about your business and never pushy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Angie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Perry was able to provide you with such exceptional service. Enjoy your new car! Sincerely, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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  • New Sonata

    Salesman helped with decisions. Nice people. Good test drive. Blah blah blah. Don’t have 20 words a a a a

    Dealer Response

    David, thank you for taking the time to write this awesome review. I am pleased to hear that we were able to provide an efficient and overall posi...


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    Salesman helped with decisions. Nice people. Good test drive. Blah blah blah. Don’t have 20 words a a a a

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David, thank you for taking the time to write this awesome review. I am pleased to hear that we were able to provide an efficient and overall positive experience. Thanks for choosing Brown's Leesburg Hyundai! Regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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  • Wonderful staff - friendly and knowledgeable!

    Jim was excellent and both managers were friendly, helpful and very accommodating. Definitely didn't feel any "sales" pressure! Eddie, who helpe...

    Dealer Response

    Lawrence, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will s...


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    Jim was excellent and both managers were friendly, helpful and very accommodating. Definitely didn't feel any "sales" pressure! Eddie, who helped with delivery and going over our new car was unbelievably wonderful and knowledgeable! He was the icing on the cake for a great car buying experience! Thank you for a wonderful experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lawrence, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Jim, Eddie, and the rest of our team, and we look forward to working with you again down the road. Regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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  • A great, no pressure buying experience!

    Steve Marzo (and everyone else!!)was so laid back! So much so that my fiancé and I got to test drive the car sans Steve! It's a relaxing feeling! ...

    Dealer Response

    Victoria, thank you for taking the time to provide us such great feedback! Steve, Jesse, and the rest of us here are excited to hear of yet anothe...


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    Steve Marzo (and everyone else!!)was so laid back! So much so that my fiancé and I got to test drive the car sans Steve! It's a relaxing feeling! And Steve was insistant on me getting the very car I wanted! He and a manager (Jesse) found one at a different lot for me! I've gotten nothing but compliments and have heard rave reviews about Hyundai from so many!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Victoria, thank you for taking the time to provide us such great feedback! Steve, Jesse, and the rest of us here are excited to hear of yet another customer leaving in the car they wanted. If you have any questions about your new vehicle, you can reach out to any of us. Thank you for choosing Brown's Leesburg Hyundai! Regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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  • Not Helpful With Information and Documentation

    Was interested in a new car. The dealership would not send the window sticker so that we could look at what was on the car that we were intereste...

    Dealer Response

    Thank you for reaching out to us, your concerns are taken very seriously. We know our customers' time is valuable and we'll take this as an area w...


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    Was interested in a new car. The dealership would not send the window sticker so that we could look at what was on the car that we were interested in. They also said that the loan was approved but would not send any e-mail confirmation with the banks information and approval. Spoke to staff numerous times and they never came through--lost faith in the dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for reaching out to us, your concerns are taken very seriously. We know our customers' time is valuable and we'll take this as an area where we can improve moving forward.


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  • Great service, clean and efficient.

    I established a great relationship with the service department and Sean understands our needs, since my wife is disabled and in a wheel chair. He...

    Dealer Response

    Richard, we are so glad Sean could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! ...


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    I established a great relationship with the service department and Sean understands our needs, since my wife is disabled and in a wheel chair. He coordinates service on our vehicle with an understanding that we need short lead times on scheduling. He is the best!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Richard, we are so glad Sean could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! See you again! Regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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  • excellent service

    courtious very fair helpful called to let me know it ready from start to finish it could not have been better i highly recommend

    Dealer Response

    Hello Robert! Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was t...


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    courtious very fair helpful called to let me know it ready from start to finish it could not have been better i highly recommend

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Robert! Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and see you again soon! Regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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  • World Class Service

    Steve our salesman was wonderful - looked out for the customers interest. The manager was great and straight forward. The finance person was also...

    Dealer Response

    Thanks for the kudos, Stephen! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you...


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    Steve our salesman was wonderful - looked out for the customers interest. The manager was great and straight forward. The finance person was also wonderful , friendly and very effficient. All in all, one of our best car buying experiences very

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the kudos, Stephen! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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  • Great buy. Very happy with our purchase!

    We were not pressured or rush into making the purchase. Our sales representative was very courteous and took time to answer our questions. The fi...

    Dealer Response

    Thank you for the wonderful review and for traveling to Brown's Leesburg Hyundai from quite a distance to do your business. We will continue to of...


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    We were not pressured or rush into making the purchase. Our sales representative was very courteous and took time to answer our questions. The finance representative was also very efficient. Eventhough, it was a long drive for us, we would consider coming back to the dealership for our next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review and for traveling to Brown's Leesburg Hyundai from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Sincerely, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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  • All Around Great Experience

    From the moment I arrived to the moment I left, I was treated very well and was accommodated as necessary. The sales and finance staff were very ...

    Dealer Response

    Hi James and thank you for this great review. We're very happy that our team was here to help you and treated you with the customer service we kno...


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    From the moment I arrived to the moment I left, I was treated very well and was accommodated as necessary. The sales and finance staff were very courteous and helpful in getting through the process of purchasing a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi James and thank you for this great review. We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) 443-2220


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