The service was great. John made the process go really quick and the car was ready to pick up the next day. I would recommend.
I bought a truck in 2015 still runs good. when I bought the truck I paid high book value for it which is understandable with bad credit. They got me into what I was looking for and only a little more than I was looking for in a payment. The only bad thing I would have to say about this place is that when I went to pick up the truck I waited 4-5 hrs for them to get the paper work together when I was suppose to be all set and after I paid off the truck I went to trade it in there and they wanted to give me a $1000 less than low book trade in. I thought I could at least get low book considering I would have been a returning customer. Overall the vehicle quality is good and I would recommend them to other people and have already since 2015
I am not sure who I dealt with I think it was the owner , but I was straight out lied to. Watch it when you buy anything from this one guy . Wish I knew his name I would post it. But a bad rep will catch up to him
EXCELLENT HONEST SALES AND SERVICE
What a help they were! They were never pushy and they helped me considerably. I would definitely recommend QAM for both sales and service. Thanks!
Thank you very much for your business Denise!
Bought 2018 Silverado, it had the wrong carfax on the vehicle, was told equipped with tow package, which it was not. They do not return phone calls and have terrible customer service. Vehicle was inspected, windshield wipers never should of passed and vehicle on empty when I picked up. Wanted to trade me for a truck with tow package for another $5,500.
We are very sorry you experienced that Victoria, if you come into the Dealership we will make it right.
Queensbury Auto Mall is an excellent business to work with! We had the pleasure of working with Matt Eberlein who is very helpful and knowledgeable, making shopping for a car a pressure free, non stressful experience. He worked quickly to get us into the car we wanted and was very accommodating to our millions of phone calls and questions. We will definitely be doing business with them again!! Thank you for the outstanding service!
Thank you for your business!
2012 ford f150 lariat
We recently bought a truck here and had a great experience our salesman matt aka chewy was a very professional, and knowledgeable young man. Everyone at the dealership was friendly and nice it was an easy process and I will return again!!
Hey Kevin thank you very much for your business we appreciate it!
Awesome place to buy a car
I had a specific car in mind before going in. The staff had it ready for me when I got there. Buying process was quick and easy. John did an amazing job getting the payment exactly where I wanted actually a bit below with a warranty and gap insurance! Drove the car off the lot registered insured in only a couple of hours. The back up camera wasn't working which they knew already and had ordered. It was installed quickly by the awesome service department as well as a taillight that was out in under 30 minutes. Super important with my crazy schesule. Staff is friendly and not pushy I very much recommend checking them out if you are looking for a nice quality vehicle without all the hastle. They will do their absolute best to get you exactly what you are looking for for the price you want. Thank you guys for a very nice experience and transaction . My elantra is beautiful
Thank you for your business Kristin!
Second time buyer for. Here! Always a great experience and wonderful people to work with!
Happy we could help Korina
Excellent Prices , Superb Service , No Pressure !!
This is a relaxed, no pressure dealership!! I shopped around for weeks, went to some big dealerships with big promises, from Lake George, to Albany... , but ended up finding the right price at right here locally at Queensbury AutoMall. The Sales Team is very professional and informative, instead of just pushing a vehicle on you like some of the Huuuge dealerships did to me, they tried to fulfill what I wanted in a vehicle. The purchase went very smooth and they worked with me in just about every aspect of the process, from the trade in to the final percentage rate and lender. ... they gave me great value on my trade, and I felt at ease the whole time., All my questions or concerns were given valuable answers/solutions. I was amazed by the level of personilized customer service, compared to going to a big dealership. I like to not waste my time and be able to talk to a Sales guy about the numbers instantly instead of playing games. These guys are the real deal and they have me a real deal. My truck is awesome. I also want to mention I dealt with the Service Manager Matt Hall for a very minor braking vibration and he just changed the rotors and brakes right away in a couple hours. It was very convenient. I also had him check a few other things out for me and even tho I was kind of overbearing about some things , he took care of it right away , and didn't make me feel like I was being a pain... thanks man ! Thank you very much guys and I will back back in the future, I highly recommend Queensbury Auto Mall.
Francois, Thank you my friend for the kind words!! We sincerely appreciate you taking time out of your day to give us some positive feedback! It's all about a relaxed atmosphere over here, family owned and operated so we don't try to force anything. We're here to help, we're here to ensure all of your vehicle needs are met and that we extend our family vibe to you. Purchasing a vehicle is suppose to be easy, not rushed, not forced and that's what we strive for over here. Thank you again bud and we'll talk to you soon! Alex Meaney Sales Manager