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Queensbury Auto Mall

(168 reviews)
Visit Queensbury Auto Mall
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday 10:00am–2:00pm Closed
(518) 638-4672 (518) 638-4672

Inventory

See all 62 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2005.
Thank You for Visiting our Website! Queensbury Auto Mall strives to Offer You the Best Used Vehicle Inventory in the Area at Very Competitive Prices! We Pride Ourselves on our Reputation for Outstanding Customer Service and Treating People the Way they Should Be Treated! You'll also Feel Good Knowing our Onsite Service and Repair Facility Services Each Vehicle we Sell to the Highest Standards and that our Detail Department makes Each Vehicle Shine Like New! Queensbury Auto Mall will Take Care of You... Before During and After the Sale!!

Call us Today at (518) 792-9800!! We're Your Full Service Automotive Super Center!!
GUARANTEED APPROVAL - CHECK OUR MONTHLY SPECIALS

Service center

Phone number (518) 638-4672

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very happy experience Very helpful and courageous.

Very happy experience Very helpful and courageous. Would highly would recommend to anyone John Hansen is the best car salesman in the history of the world

Very happy experience Very helpful and courageous.

Very happy experience Very helpful and courageous. Would highly would recommend to anyone John Hansen is the best car salesman in the history of the world

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seriously very pleased with these guys!

Seriously very pleased with these guys! John and Matt know their stuff! Very transparent with everything and Joel at their service department is beyond amazing! Highly recommend these guys!

Seriously very pleased with these guys!

Seriously very pleased with these guys! John and Matt know their stuff! Very transparent with everything and Joel at their service department is beyond amazing! Highly recommend these guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matt was a fantastic salesman!

Matt was a fantastic salesman! I bought a ram 1500 and will be taking my 16 year old back to purchase their first vehicle! Wonderful environment while waiting for service as well I highly recommend getting all your service and vehicles here you won’t regret it

Matt was a fantastic salesman!

Matt was a fantastic salesman! I bought a ram 1500 and will be taking my 16 year old back to purchase their first vehicle! Wonderful environment while waiting for service as well I highly recommend getting all your service and vehicles here you won’t regret it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always there when I need them, sales or service.

Always there when I need them, sales or service. Great deals and honest repairs. Very comfortable.

Always there when I need them, sales or service.

Always there when I need them, sales or service. Great deals and honest repairs. Very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great spot for used cars!

Great spot for used cars! I was waiting to speak with a salesman dealing with a nasty customer causing a scene, the way they handled the situation made me wanna buy from them that much more! Very kind people to help with a big purchase.

Great spot for used cars!

Great spot for used cars! I was waiting to speak with a salesman dealing with a nasty customer causing a scene, the way they handled the situation made me wanna buy from them that much more! Very kind people to help with a big purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Queensbury Auto Mall is the best!

Queensbury Auto Mall is the best! Especially John Hansen! He sold us a Jeep Compass about 10 months ago and we were very pleased with it. Unfortunately it was in an accident and was a total loss. John knew how difficult it is for my disabled mother and I (also disabled) to be without a vehicle. He did everything he could to put us in a vehicle that was very close to the one in the accident. He was also able to get us a car at a cost that we can afford. Living on a fixed income isn't easy but because of John we don't have to worry about a vehicle anymore. I gladly recommend Queensbury Auto Mall to anyone looking for a vehicle!

Queensbury Auto Mall is the best!

Queensbury Auto Mall is the best! Especially John Hansen! He sold us a Jeep Compass about 10 months ago and we were very pleased with it. Unfortunately it was in an accident and was a total loss. John knew how difficult it is for my disabled mother and I (also disabled) to be without a vehicle. He did everything he could to put us in a vehicle that was very close to the one in the accident. He was also able to get us a car at a cost that we can afford. Living on a fixed income isn't easy but because of John we don't have to worry about a vehicle anymore. I gladly recommend Queensbury Auto Mall to anyone looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unresponsive.

Unresponsive. Not impressed. Why advertise if you’re not going to talk with people interested in buying?

Unresponsive.

Unresponsive. Not impressed. Why advertise if you’re not going to talk with people interested in buying?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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STAY FAR AWAY.

STAY FAR AWAY. We drove 2 hours to see this Truck. The truck is misfiring. Has 3 codes stored. Guy told us they don't go through the vehicles until someone goes to buy it. Some other customer told us she regrets buying her vehicle from them. VEHICLES ARE JUNK. DON'T WASTE YOUR TIME OR MONEY HERE. DEFINITELY WON'T BE RECOMMENDING THEM TO ANYONE. IF YOU DO LOOK AT A VEHICLE, MAKE SURE YOU BRING A SCANNER WITH YOU!

STAY FAR AWAY.

STAY FAR AWAY. We drove 2 hours to see this Truck. The truck is misfiring. Has 3 codes stored. Guy told us they don't go through the vehicles until someone goes to buy it. Some other customer told us she regrets buying her vehicle from them. VEHICLES ARE JUNK. DON'T WASTE YOUR TIME OR MONEY HERE. DEFINITELY WON'T BE RECOMMENDING THEM TO ANYONE. IF YOU DO LOOK AT A VEHICLE, MAKE SURE YOU BRING A SCANNER WITH YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The dealership was quick and able to work with us for our

The dealership was quick and able to work with us for our specific needs. Easy to work with and very professional.

The dealership was quick and able to work with us for our

The dealership was quick and able to work with us for our specific needs. Easy to work with and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This company sold my daughter a 70k mile 2014 Jeep

This company sold my daughter a 70k mile 2014 Jeep Compass that had engine failure in less than ten months from purchase. We spent an additional 4K in multiple repairs on the car. she had paid 14k, book value (retail good condition) for a car that was riddled with problems . QAM refused to take the car back after the first day of ownership when check engine light came on with multiple error codes that had been cleared just before the sale. The radiator also popped off and the car overheated after she took it out on the second day, John and Chewy (sales tool) told us that it was just a clamp issue on a radiator hose and the check engine lights were just silly evap codes because of the gas cap. White washed every issue we had that led to the cars engine failure only months later. This seller is as crooked as they come . They Took a 19 year old girls life savings and ruined her credit. We tried after every failure and every repair to speak with John and were met with hostility and sad attempts at bullying behavior. Easy to bully a 19 year old young lady he called “sweetie”. Karma is a booch you sexist pig. You’ll see me outside their storeroom building all summer with a sign with a big pic of a lemon that says we sell lemons because that’s what they did to my daughter. We found that multiple lawsuits had been filed against QAM and most lawyers in the area don’t want to take the case because it’s not financially worth it for them to do the right thing. Sad what has become of business practice standards in the town of Queensbury. I will not rest until my daughters credit is repaired and her savings have been returned or they are out of business.

This company sold my daughter a 70k mile 2014 Jeep

This company sold my daughter a 70k mile 2014 Jeep Compass that had engine failure in less than ten months from purchase. We spent an additional 4K in multiple repairs on the car. she had paid 14k, book value (retail good condition) for a car that was riddled with problems . QAM refused to take the car back after the first day of ownership when check engine light came on with multiple error codes that had been cleared just before the sale. The radiator also popped off and the car overheated after she took it out on the second day, John and Chewy (sales tool) told us that it was just a clamp issue on a radiator hose and the check engine lights were just silly evap codes because of the gas cap. White washed every issue we had that led to the cars engine failure only months later. This seller is as crooked as they come . They Took a 19 year old girls life savings and ruined her credit. We tried after every failure and every repair to speak with John and were met with hostility and sad attempts at bullying behavior. Easy to bully a 19 year old young lady he called “sweetie”. Karma is a booch you sexist pig. You’ll see me outside their storeroom building all summer with a sign with a big pic of a lemon that says we sell lemons because that’s what they did to my daughter. We found that multiple lawsuits had been filed against QAM and most lawyers in the area don’t want to take the case because it’s not financially worth it for them to do the right thing. Sad what has become of business practice standards in the town of Queensbury. I will not rest until my daughters credit is repaired and her savings have been returned or they are out of business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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