Reviews
Write a reviewI bought a used Volvo XC90 from Fields Volvo Waukesha to
I bought a used Volvo XC90 from Fields Volvo Waukesha to have transported to me in Seattle, WA. Alex and Alexis have been wonderful to work with. I highly recommend this dealership.
I bought a used Volvo XC90 from Fields Volvo Waukesha to
I bought a used Volvo XC90 from Fields Volvo Waukesha to have transported to me in Seattle, WA. Alex and Alexis have been wonderful to work with. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recommending Fields Jaguar Land Rover Volvo Cars Waukesha! We're delighted to hear that Alex and Alexis provided such a positive experience with your XC90 purchase. Enjoy your new ride, we wish you safe travels ahead!
Purchased used Mazda.
Purchased used Mazda. Very pleasant car buying experience. No pressure, fair pricing, easy transaction. Greg and Jeff very easy to work with. Highly recommended!
Purchased used Mazda.
Purchased used Mazda. Very pleasant car buying experience. No pressure, fair pricing, easy transaction. Greg and Jeff very easy to work with. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we're delighted to hear that Greg and Jeff made your car-buying experience at Fields Jaguar Land Rover Volvo Cars Waukesha so pleasant. Thanks for the recommendation!
This is my second car purchase there and what a amazing
This is my second car purchase there and what a amazing staff professional to the most. Will always recommend there business to all. Just got a land rover my what a beautiful car.the sales person Allen and Alexis who help Us seal the deal.Ps.came buy to get my Jaguar Service and drove away with a land rover,left the jag lol....
This is my second car purchase there and what a amazing
This is my second car purchase there and what a amazing staff professional to the most. Will always recommend there business to all. Just got a land rover my what a beautiful car.the sales person Allen and Alexis who help Us seal the deal.Ps.came buy to get my Jaguar Service and drove away with a land rover,left the jag lol....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this thoughtful review! We appreciate the kind words about Allen and Alexis and the rest of our team here at Fields Volvo Cars Waukesha! Your loyalty is important to us and we hope to continue business with you in the future, take care!
Didn’t even try basically refuse to scan for codes
2006 Volvo no spark. They refused to scan the car blah blah blah total waste of time. Paid for a tow there and back. The clown told me to take it to a restoration shop!!!! It was a issue with the key car runs great!!!! Took it to a little mom and pop shop had the car running after few days with them
Didn’t even try basically refuse to scan for codes
2006 Volvo no spark. They refused to scan the car blah blah blah total waste of time. Paid for a tow there and back. The clown told me to take it to a restoration shop!!!! It was a issue with the key car runs great!!!! Took it to a little mom and pop shop had the car running after few days with them
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
This review is concerning to receive. We strive to deliver a seamless, cost-effective, and professional service experience, and it is disappointing to see that we left the wrong impression. While it sounds like you've taken your business elsewhere, I would appreciate the chance to speak with you directly so I can better address your concerns. If you are willing to discuss this further, please feel free to reach out. Otherwise, we hope we can regain your confidence down the line. Best, Dennis Valuch - Service Manager - (262) 970-5900
Disappointed
I had the worst experienced I had ever been through at Field Jaguar. The sale personnel made me disrespected. I brought my car in to replace my tire. First of all, it took them over three hours, and they came back and told me that they broke my lug nut. And now I have a damaged rim of my Jaguar and they refused to fix my wheel, or my lug nut. They did not communicate to me that their having problems. They were very condensing and rude. In the near future, I thought about buying a new vehicle, so I guess I will give Cadillac my money, because they have respect for women. I feel that they don’t treat women the way they should be treated. When I tried to talk to the manager he wouldn’t let me speak about point of view. I really feel that they should work on their communication with their customers.
Disappointed
I had the worst experienced I had ever been through at Field Jaguar. The sale personnel made me disrespected. I brought my car in to replace my tire. First of all, it took them over three hours, and they came back and told me that they broke my lug nut. And now I have a damaged rim of my Jaguar and they refused to fix my wheel, or my lug nut. They did not communicate to me that their having problems. They were very condensing and rude. In the near future, I thought about buying a new vehicle, so I guess I will give Cadillac my money, because they have respect for women. I feel that they don’t treat women the way they should be treated. When I tried to talk to the manager he wouldn’t let me speak about point of view. I really feel that they should work on their communication with their customers.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
It doesn’t seem like Fields Volvo wants to sell a car.
It doesn’t seem like Fields Volvo wants to sell a car. I wanted to lease a car and came up with 3 different lease payments. The lease calculator on THERE website is a scam to get you into the dealership and the number’s get higher.the salesperson said that the price is from Volvo and that’s it take it or leave it. I tried another dealership 2 hours away and got the same vehicle with better options for the price I expected. They are another scam dealership. I’m a firm believer of buying local. Word of mouth in the business world is not good. I will never do business with Fields Volvo again! PERIOD
It doesn’t seem like Fields Volvo wants to sell a car.
It doesn’t seem like Fields Volvo wants to sell a car. I wanted to lease a car and came up with 3 different lease payments. The lease calculator on THERE website is a scam to get you into the dealership and the number’s get higher.the salesperson said that the price is from Volvo and that’s it take it or leave it. I tried another dealership 2 hours away and got the same vehicle with better options for the price I expected. They are another scam dealership. I’m a firm believer of buying local. Word of mouth in the business world is not good. I will never do business with Fields Volvo again! PERIOD
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
I want to assure you that misleading our guests is never our intention. I'm very sorry we weren't able to come to a deal, and that this led you to take your business elsewhere. If you would like us to elaborate on the leasing process and share what goes into pricing out leasing payments, we would be more than happy to share that information. Please don't hesitate to give me a call. Kindly, Chris Christon - Volvo New Car Sales Manager - (262) 970-5900
I was very pleased and happy with the service, the whole
I was very pleased and happy with the service, the whole team was cordial, friendly and helpful.
I was very pleased and happy with the service, the whole
I was very pleased and happy with the service, the whole team was cordial, friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex, thank you for the great review! We are so glad to hear that you had a successful experience working with the Fields Volvo Cars Waukesha team. Drive safely, and we hope to see you back!
Recommend Fields Waukesha
We recently bought a Volvo XC90 Recharge and we are happy with this car and our buying experience at Fields Waukesha. We worked with Jacob and he was accommodating with our schedules to test drive (twice) and help us understand the options and benefits of a Hybrid vehicle. He answered all our questions in person or by text. After it arrived he made sure it was ready when we arrived so it was a quick and easy process. He gave us a thorough demo of how to set up the car and followed up a few days later to make sure we were happy and to see if we had any questions. Would definitely work with Jacob and Fields again.
Recommend Fields Waukesha
We recently bought a Volvo XC90 Recharge and we are happy with this car and our buying experience at Fields Waukesha. We worked with Jacob and he was accommodating with our schedules to test drive (twice) and help us understand the options and benefits of a Hybrid vehicle. He answered all our questions in person or by text. After it arrived he made sure it was ready when we arrived so it was a quick and easy process. He gave us a thorough demo of how to set up the car and followed up a few days later to make sure we were happy and to see if we had any questions. Would definitely work with Jacob and Fields again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robyn, thank you for sharing your experience with Jacob and the team! We are happy to have you as a Fields Volvo Cars Waukesha customer and we look forward to welcoming you back in the future. Safe travels in your new Volvo XC90!
Pete in service was amazing.
Pete in service was amazing...Kept me in the loop thru the entire service visit..love the cafe..great way to spend service time..Pete in service get 100 stars !
Pete in service was amazing.
Pete in service was amazing...Kept me in the loop thru the entire service visit..love the cafe..great way to spend service time..Pete in service get 100 stars !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to see your support for Pete and the Fields Volvo Cars Waukesha team. Thanks for the five stars, and we'll see you next time. Until then!
Quality work that was under warranty and will be taking
Quality work that was under warranty and will be taking back for finishing next week
Quality work that was under warranty and will be taking
Quality work that was under warranty and will be taking back for finishing next week
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled that our team took such great care of you and your vehicle! Thank you for choosing Fields Volvo Cars Waukesha and for stopping by to leave a review. Drive safely!
Dan, See you Monday, 7:30 AM...... Thanks Lee T