Jaguar Land Rover Volvo Waukesha

New 866-296-3008 Dealer Website
Used 866-984-3913 Email Dealer
Service 888-234-4392

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Reviews

Average Ratings

4.6
Average based on 48 reviews.
  • Buy from John Busse

    If you are looking to buy a new or used car, I recommend you ask for John Busse. We purchased our latest Volvo from John. He handled everything. H...

    Dealer Response

    Thank you for feedback, we'll let John know you appreciate his service.


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    If you are looking to buy a new or used car, I recommend you ask for John Busse. We purchased our latest Volvo from John. He handled everything. He responded promptly to our initial email inquiry. We then met with him, and began negotiations on the car. He took our offer and presented it to management. We never met the sales manager because John handled the whole process. John paid attention to every detail, making certain the cargo cover and floor mats were in the car when we accepted delivery. He even programmed the radio to recognize my cell phone. If you want to deal with an honest man, who will never pressure you into a decision (that's just not his style), then go talk with John Busse. The next time I need a car, you know I will go to John.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for feedback, we'll let John know you appreciate his service.


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  • PHENOMENAL! Car buying experience at its BEST!

    One word PHENOMENAL! The entire car buying experience should be like this. Jim our initial salesperson worked out all the details over email/phone...

    Dealer Response

    Appreciate kind words and thank you for your business!


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    One word PHENOMENAL! The entire car buying experience should be like this. Jim our initial salesperson worked out all the details over email/phone, including trade-in pricing and even going above and beyond to get an accessory for the car! Alexis, the finance manager, worked out all the special financing we requested and had all the paperwork ready to go and we were sitting in our 2013 CPO Range Rover sport within 15 minutes of walking into the dealership! No pressure about extra warranty, key warranty, paint protection---just simple "no" and we moved on! Even better, was our walk through of the car details with Tom. After buying 7 cars within the past 4 years, it finally felt like we were customers who were wanted and not just another sale! Great job Fields Land Rover Waukesha--you have won yourself loyal buyers for as long as we are living in the area (maybe even come back just for this kind of service)!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Appreciate kind words and thank you for your business!


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  • review

    Great experience. Quick service and friendly staff.

    Dealer Response

    Thanks so much for the review


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    Great experience. Quick service and friendly staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the review


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  • Retired da

    They were professional and accommodating in getting my car in for service despite the holiday weekend.

    Dealer Response

    Thanks so much for the feedback


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    They were professional and accommodating in getting my car in for service despite the holiday weekend.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the feedback


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  • Great experience

    Tom McClusky gets all the points for this rating. He is truly a great salesman.

    Dealer Response

    Thank you for the kind words, we really appreciate your feedback. We hope that you are enjoying your new vehicle! Please feel free to contact me i...


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    Tom McClusky gets all the points for this rating. He is truly a great salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words, we really appreciate your feedback. We hope that you are enjoying your new vehicle! Please feel free to contact me if there is ever anything I can do to enhance your ownership experience. Sincerely, Derek Stackhouse General Sales Manager dstackhouse@fieldsauto.com


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  • Tire repair and new tires for a Volvo: well done

    Easy to make an appointment online On-time start and diagnosis Quick to provide a loaner car Car was ready promptly the following morning

    Dealer Response

    Appreciate you feedback, Carol. Thank you for your business.


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    Easy to make an appointment online On-time start and diagnosis Quick to provide a loaner car Car was ready promptly the following morning

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Appreciate you feedback, Carol. Thank you for your business.


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  • Great service on an urgent basis

    I had an urgent need for a repair on my Land Rover right before leaving for vacation, and Fields Jaguar Land Rover Volvo of Waukesha was able to t...

    Dealer Response

    Glad we were able to help. Thank you for your business.


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    I had an urgent need for a repair on my Land Rover right before leaving for vacation, and Fields Jaguar Land Rover Volvo of Waukesha was able to take care of things quickly, efficiently, and for less money than they quoted me. An outstanding example of customer service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad we were able to help. Thank you for your business.


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  • 2006 volvo s60 2.4 purchase

    salesperson was great. manager was not to friendly.

    Dealer Response

    Thank you for taking the time to post your review, we really appreciate your kind words and feedback. Please feel free to contact me directly if t...


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    salesperson was great. manager was not to friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to post your review, we really appreciate your kind words and feedback. Please feel free to contact me directly if there is ever anything that I can help with. Sincerely, Derek Stackhouse General Sales Manager dstackhouse@fieldsauto.com


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  • Good follow up

    Car was sold when I called. So, the site did not remove the vehicle promptly. Not the dealer's fault.

    Dealer Response

    Thank you for your post, please feel free to contact me directly if there is anyway that we can help in the future. Regards, Derek Stackhouse Ge...


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    Car was sold when I called. So, the site did not remove the vehicle promptly. Not the dealer's fault.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your post, please feel free to contact me directly if there is anyway that we can help in the future. Regards, Derek Stackhouse General Sales Manager dstackhouse@fieldsauto.com


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  • Consistently Great Service

    I have never been disappointed in the service I have received and highly recommend to all.

    Dealer Response

    Thank you so much, appreciate your business


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    I have never been disappointed in the service I have received and highly recommend to all.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, appreciate your business


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