Reviews
James took good care of me and the process was smooth.
James took good care of me and the process was smooth. He was very good with following up with me.
James took good care of me and the process was smooth.
James took good care of me and the process was smooth. He was very good with following up with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding dealership!
Outstanding dealership! Ryan Gorka, Jessica and RJ are phenomenal! Love my Volvo! Definitely a return customer!
Outstanding dealership!
Outstanding dealership! Ryan Gorka, Jessica and RJ are phenomenal! Love my Volvo! Definitely a return customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Teri, congratulations on the purchase of your new Volvo. We appreciate the kind words and look forward to seeing you next time!
Great experience with Mike Joyce!
Great experience with Mike Joyce! Answered all of my questions I had about the car.
Great experience with Mike Joyce!
Great experience with Mike Joyce! Answered all of my questions I had about the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melina, we are glad you had a great experience at Bobby Rahal Volvo Cars and look forward to seeing you in the future.
Mike was fantastic to deal with.
Mike was fantastic to deal with. The process went smoothly and with no problems. I recommend Mike and Bobby Rahal Volvo dealership.
Mike was fantastic to deal with.
Mike was fantastic to deal with. The process went smoothly and with no problems. I recommend Mike and Bobby Rahal Volvo dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diane, thank you for taking the time to share your experience. It was our pleasure to work with you, and we look forward to seeing you again at Bobby Rahal Volvo Cars.
The Salesman I worked with was GREAT.
The Salesman I worked with was GREAT. Didn't have any problem communicating. As we communicated thru email. Then when the final numbers were discussed, a call was made to insure All was good. Note - this was an Out-of-Town purchase. I live in VA.
The Salesman I worked with was GREAT.
The Salesman I worked with was GREAT. Didn't have any problem communicating. As we communicated thru email. Then when the final numbers were discussed, a call was made to insure All was good. Note - this was an Out-of-Town purchase. I live in VA.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience at Land Rover North Hills! We are glad that we could earn your business.
Very quick and painless process from start to finish.
Very quick and painless process from start to finish. Total time was less than an hour purchasing, could not be happier.
Very quick and painless process from start to finish.
Very quick and painless process from start to finish. Total time was less than an hour purchasing, could not be happier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words. We appreciate you allowing us to earn your business.
Warming.
Warming. They have techs that hot rod your vehicle , I have dash cams. That caught one abusing my car. Will never go back Avoid if you value your vehicle.
Warming.
Warming. They have techs that hot rod your vehicle , I have dash cams. That caught one abusing my car. Will never go back Avoid if you value your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mike, We appreciate your feedback and take any accusation regarding our client’s vehicles very seriously. As we discussed on the phone, I viewed the videos and personally looked into this situation. I respectfully disagree that there was any mistreatment or ‘hot-rodding’ of the vehicle. We strive to provide a five-star experience for all of our clients during each visit, and we regret that you felt we provided less than a favorable experience. Please reach out to me directly at (724) 940-3402 if you would like to discuss anything further. Sincerely, Brandon Collins General Manager
Brandon. Typical. Scripted response. This activity from your mechanic. Is what I would expect from a Chevy dealer. And the tapes don’t lie. My car was in for. A seal replacement. Absolutely. No reason to take the car out of the lot and if you payed any attention. To the video. You can hear the supercharger kick in, the backfires from the vehicle being placed into dynamic mode . Please don’t candy coat this situation. All you’re doing is trying to cover yourselfs from having a bad mechanic. And you got caught. How many other vehicles are they taking on joyrides ? I would never step foot in that dealship again. And will make sure. Everyone I talk to knows the REAL situation.
They were; efficient, accurate description of the car,
They were; efficient, accurate description of the car, car was clean, little help to explain prestige, electronic package
They were; efficient, accurate description of the car,
They were; efficient, accurate description of the car, car was clean, little help to explain prestige, electronic package
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buyer beware. Spend your money elsewhere
These folks do not stand behind their vehicles or more importantly their customers. I attempted to trade in a vehicle I purchased from them 2 years ago as my vehicle needs changed. I obtained a trade in value $7,000 more than what they were offering........ from a Nissan dealership. I got every reason why they could not go up in the offer but see similar cars on their lot for significantly more money. My experience with them is precisely why people hate dealing with some car dealerships. I left a voicemail message to speak with the Sales Manager and never received a return phone call. I will never buy a vehicle from these folks since they do not stand behind the vehicles they sell or their customers.
Buyer beware. Spend your money elsewhere
These folks do not stand behind their vehicles or more importantly their customers. I attempted to trade in a vehicle I purchased from them 2 years ago as my vehicle needs changed. I obtained a trade in value $7,000 more than what they were offering........ from a Nissan dealership. I got every reason why they could not go up in the offer but see similar cars on their lot for significantly more money. My experience with them is precisely why people hate dealing with some car dealerships. I left a voicemail message to speak with the Sales Manager and never received a return phone call. I will never buy a vehicle from these folks since they do not stand behind the vehicles they sell or their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, We regret to hear that your experience with us did not meet the standard we aim to provide to all of our clients. I would appreciate the chance to speak with you personally and learn more about your recent visit. Please contact me directly at (724) 940-3402. Sincerely, Brandon Collins General Manager
Painless transaction and quality sales people
Smooth, quick and fair deal. No BS sales tactics. Bob Guckert (sales) & Kabby (sales mngr) were great to work with. Not one complaint. Most of our deal was done over the phone and by the time we got to the dealership, the car was already out front and warmed up for our test drive
Painless transaction and quality sales people
Smooth, quick and fair deal. No BS sales tactics. Bob Guckert (sales) & Kabby (sales mngr) were great to work with. Not one complaint. Most of our deal was done over the phone and by the time we got to the dealership, the car was already out front and warmed up for our test drive
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase