Gjovik Chevrolet Buick GMC

4.3
(48 reviews)
New (630) 708-4293 (630) 708-4293
Used (630) 708-4295 (630) 708-4295
Service (630) 708-4291 (630) 708-4291

Reviews

4.3
(48 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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3.0

FLORENCESWOPE@YAHOO.COM

My husband and I leased our vehicle from Gjovic almost 3 years ago. The service from Keegan was awesome. I was called and offered a discount to have our vehicle serviced (oil change) and was told we would get $20 off. The dealership refused to give my husband the discount that was promised. It's experiences like this, that will keep us from replacing our vehicle with Gjovic.

Dealer response

Hi, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (630) 552-3422 at your earliest convenience to discuss how we can turn this experience into a positive one.

5.0

Service

Only get my care serviced there highly recommend them

Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Gjovik Chevrolet Buick GMC team 630-552-3422

5.0

New Car Purchase

Everything was great from Brandi to Chauncey to Tony was better than expected. The staff made me feel like they were invested in helping me all along the way.

Dealer response

Thank you so much for choosing Gjovik Chevrolet Buick GMC, Inc.! We appreciate you taking the time to leave us a five-star rating. Congrats on your new purchase, David. Please let us know if we can be of any more assistance. We're always happy to help. The Gjovik Chevrolet Buick GMC team 630-552-3422

5.0

EXCELLENT CUSTOMER CUSTOMER

I took my car in for an oil change, to check my left front tire and my check my service rear axle. I am here to tell you that Gjovik treated me with amazing customer service. The vehicle I brought in was not a Ford. Nor did I purchase it from them. It did not matter to them. They changed the oil for cheaper than any place I’ve ever had it changed, took the tire off the rim to repair the seal for cheaper than any place I’ve ever had it done, checked the service rear axle with no action needed and reset the service error. They did NOT take advantage of me. They also informed me that my rear brake pads were almost completely worn. They said the front ones were in excellent condition. I know this to be true because My husband just replaced them last summer. After conversation with Him, he is working out of state, I authorized them to do the brakes as well. The price was very reasonable. I am here to tell you how happy I am with Gjovik Ford. I highly recommend them for service on your vehicle. Worth the drive. Very reasonable!!! WILL NOT RIP YOU OFF!! I worked with Shelley in Service. The system is auto picking sales sorry. Did not work with sales.

Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day!

5.0

My new wheels

Very good experience I would recommend my friends and family to buy a vehicle from this dealership.

Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

3.5

taken for a ride part 2

I wrote a negative review on the 20th of February for this dealership. since that posting I have been in contact with Josh Bickle the sales Agent who sold us our Acadia. Josh made arrangements for our vehicle to be inspected and subsequently repaired. the staff we dealt with last Friday was very helpful in resolving our issues. I do not know why it came to the point where I had to post the first review. as with any business things do not always run smoothly and there can be miscommunication within any business. I'm going to guess this might have been the case here. that being said I truly appreciate the manner in which Josh handled the situation and made things right. this has changed my opinion of the Gjorvik Dealership. If my future interactions with them continue along the lines this one did I will not hesitate to continue patronizing them. Thanks Again to Josh as well as the mechanical staff member Matt and Ramon from Prep.

Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

2.0

Watch your numbers

Be very careful if you buy here and watch the numbers close. They aren't reasonable on trades, use discounts to hide overpriced vehicles, and gouge on interest rates. We were told "lowest price of the year". We paid close to list, but didn't initially realize it because the way they showed other discounts (e.g. GM card and Costco). Less than one week later GM announced $12k in discounts on the same vehicle. They also showed us the vehicle with many of the dealer options not installed. It wasn't until I looked close at the sticker did I realize it. They fixed it after I pointed it out, but put 150 miles on the vehicle in the process of shuffling it back and forth to the dealer to put the accessories on and getting undercoating applied. Wrote the dealership, contacted GM. No response. I'll not only never buy again from them, I'll never again buy a new GM vehicle.

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (630) 743-6715 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

new colorado

Keegan was of great in getting me what I wanted at good price.He also took time to explain about the trucks many features.Keegan was never pushy or pesty with unwanted phone calls

Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

5.0

Absolutely Amazing

Recently bought a new car from Gjovik Chevy. Josh and Nick made the buying experience so easy and pain free! I recently bought my first car from Gjovik Chevy. They were both so patient with me and went above and beyond to help me find a car that I liked in my budget and explained everything as well. I received nothing but amazing service with a smile. Thank you again!

5.0

Mr. Aloisio

Great customer service and went out of their way to help.

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