Overall, happy, however, the estimated completion time was off by nearly 1 week.
Went in just to look and in under 2 hours I purchased my first ever 2020 equinox model,I have always bought used and never same year but after this experience... never again,and will stick with this dealership, amazing team,great experience.
I bought my acadia used and when I purchased it I asked about the water in the headlight. At that time the salesman stated it would go away. It did not... go away. I took it back in and Team One fixed it and did not charge me. If I had to pay for it the cost would have been about $1500.00. I am glad they listened when I stated that I had asked about this problem the date of purchase.
As always, I am greeted by very knowledgable and friendly cutsomer representatives who always take the time to listen and address my specific concerns... about my car. I am given a courtesy call to inform me of the issues identified after the mechanic does his investigation. I am then quoted a price that I can either accept and or change the amount of repairs that need none. As I recall, I always receive a little discount on the cost of my repairs which always helps the finaicial damages. I really trust what I am told by the customer repairmen and never feel that I am being taken advantage of. We have worked with Eric Carpenter for many years and has always felt that we have been treated like the Royals!
Team One outlined the service my car needed and made the repairs promptly, same day. There was quite a lot of work to be done, too.
Great dealership. Very honest unlike the first dealership I had taken my car to
After my prior car was totaled in Fredricksburg, VA a few days prior to buying this 2014 Chevy Cruz. My son told me he and daughter-in-law and two children... purchased their vehicles at Team One; therefore, I should start there and check out vehicles.
Dropped my truck off walked across the street picked up a pair of shoes came back and the truck was done
Wayne at the Service Counter is very pleasant and helpful
Wonderful, I trust Teamone, I love the no pressure atmosphere. This is my 2nd purchase from Teamone, the staff is knowledgeable and ready to help.