Team One Chevrolet Buick GMC

Facility didn't reset my oil change reminder or put a sticker in the window

DO NOT DO BUSINESS WITH TEAM ONE--they are not a reputable dealer or service center. All of the technicians and sales people have lived in that town for years and think that they own the town. Every experience I have had with them has been terrible. They are rude, unethical and disrespectful. I have dealt with Eric Carpenter on more than one occasion and had the same experience. He is not held responsible when he is wrong because he is so buddy buddy with the management that he gets away with anything he wants. That is not a good way to run a business. I will be discussing this with GM Dealer Relationship Manager to see what can be done. This is far from the first time this has happened with this technician and dealership. HE SHOULD BE FIRED.

Was told our vehicle was clean with no accidents being 3 years old. Come to find out it needs 2,000$ worth of work due to a accident! Many parts have been changed from impact same reason I need to spend 2,000$ as they are impact damaged. We were told they will not be responsible for this repair even though they said it was never wrecked prior to paying them but will admit it has been wrecked and worked on after payment. Basically they will mis lead anyone for a scam sale. BUYER BEWARE!!!!

I drove out 9 hours in a rented vehicle to come see this truck all thanks to Amanda. She and the entire staff her are fantastic. Amanda called me within minutes of my request and she prominently sent me a personalized video of the truck going over all of my areas of concern. Smell is a big deal for me and see made me feel re-assured that that wasn't going to be a problem. The best dealer experience I've ever had. Steve and Bill made the process easy when I got to the dealership. Thank you so much.

Service personnel were very knowledgeable and informative. Repairs were done within a few days even though part was on back order. Good job.

I dealt with a service technician - Eric C.- this dealership and Chevrolet should be ashamed to have someone like him representing them. He was condescending, rude and didn't care at all about the customer. He seemed to be severely agitated and not willing to listen to anyone. He was making inappropriate comments about a female customer and laughed about it. Just because its a small town and there aren't many other options, that shouldn't impact the level of service I have spoken with several customers and they had a similar experience with this technician. I will definitely not return and I will make sure that I share my experience as much as possible.

I brought my car here for service after a recommendation from our fleet company. I only needed a tire replaced and after waiting over 4 hours I just took my rim and left. They absolutely don’t care about customer service and they are just crappy people overall. The only question I was asked when I started getting angry about the 3 1/2 hour wait was “Dis you have an appointment?”

Purchased a 2004 Ford explorer from team one two weeks ago paid cash 4500$, we have had the vehicle for 2 weeks and transmission is acting up, took it to a transmission shop and the transmission needs to be rebuilt, the mechanic told me that if the dealership would have done their normal inspection of the vehicle they would have known there was an issue with the transmission. They decided to not do anything about it and sell a junk vehicle to my wife and two infants. I will let every possible person know about this place and to take there buisness some place else, they are dishonest and money hungry...

I have leased several vehicles from team one. My salesman went above and beyond to get my new truck delivered to me at work. I followed this salesman to Teamone from another dealership. He recently sold a used vehicle to my daughter and leased a truck to my husband. He has earned this families business for life.

The team was great, the car purchase was simple and the used GMC Yukon Denali I got is awesome. I am looking to buy another vehicle this spring and will be back.