Reviews
Took my truck in for warranty work and three days later I
Took my truck in for warranty work and three days later I couldn’t get through on the phone or get someone to call me back! Terrible service department with no customer service skills at all! Service manager was rude and completely unhelpful! I recommend you go to any other service department but this one!!
Took my truck in for warranty work and three days later I
Took my truck in for warranty work and three days later I couldn’t get through on the phone or get someone to call me back! Terrible service department with no customer service skills at all! Service manager was rude and completely unhelpful! I recommend you go to any other service department but this one!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Been waiting for over four months waiting to have a door
Been waiting for over four months waiting to have a door replaced, and yes I'm still waiting
Been waiting for over four months waiting to have a door
Been waiting for over four months waiting to have a door replaced, and yes I'm still waiting
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
i get my oil changed at liberty Ford and they always do a
i get my oil changed at liberty Ford and they always do a wonderful job. the techs are prompt polite and efficient. i recommend Liberty Ford!
i get my oil changed at liberty Ford and they always do a
i get my oil changed at liberty Ford and they always do a wonderful job. the techs are prompt polite and efficient. i recommend Liberty Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dan, thank you so much for your positive comments about Liberty Ford Canton! Please let us know if there is anything else we can do for you; we are more than happy to help!
This dealership is the worst in Ohio.
This dealership is the worst in Ohio. Do no buy a vehicle from here they will rip you off and your car will break down right after buying it!!!!
This dealership is the worst in Ohio.
This dealership is the worst in Ohio. Do no buy a vehicle from here they will rip you off and your car will break down right after buying it!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please contact us at 330-456-2781 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Absolutely terrible dealership.
Absolutely terrible dealership. Bought a vehicle there and my vehicle was in the shop at least 5 times since buying it. Only had it 4 months and had to get rid of it because of how unreliable it was. The people here are cocky, rude and not pleasant to work with. I bought a lemon that the interior was painted and there was dye everywhere. This is the most dishonest dealership you can go to so stay away. I paid the price by losing thousands on my vehicle.
Absolutely terrible dealership.
Absolutely terrible dealership. Bought a vehicle there and my vehicle was in the shop at least 5 times since buying it. Only had it 4 months and had to get rid of it because of how unreliable it was. The people here are cocky, rude and not pleasant to work with. I bought a lemon that the interior was painted and there was dye everywhere. This is the most dishonest dealership you can go to so stay away. I paid the price by losing thousands on my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Never buy from liberty ford they r a rip off.
Never buy from liberty ford they r a rip off.. they knew they sold me a lemon car.. brought it all the way down to me an hour and a half and said nothing was wrong with it took it to a dealer by me said what was wrong with it. Liberty Ford shipped it back up to their place. It was supposed to fix the torque converter and some clunking in the front. I got it back two weeks later, same thing they never fixed anything so now I gotta get it fixed again through a dealership around me because apparently they don’t care to fix it or have a happy customer..
Never buy from liberty ford they r a rip off.
Never buy from liberty ford they r a rip off.. they knew they sold me a lemon car.. brought it all the way down to me an hour and a half and said nothing was wrong with it took it to a dealer by me said what was wrong with it. Liberty Ford shipped it back up to their place. It was supposed to fix the torque converter and some clunking in the front. I got it back two weeks later, same thing they never fixed anything so now I gotta get it fixed again through a dealership around me because apparently they don’t care to fix it or have a happy customer..
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought Jeep compass from Liberty Ford Canton; it had
I bought Jeep compass from Liberty Ford Canton; it had been a very nice agency for us; they helped get the vehicle in a professional manner and served with the utmost care. Everyone has to be given credit, including salesperson Lucy, J.T everyone was very friendly and knowledgeable.
I bought Jeep compass from Liberty Ford Canton; it had
I bought Jeep compass from Liberty Ford Canton; it had been a very nice agency for us; they helped get the vehicle in a professional manner and served with the utmost care. Everyone has to be given credit, including salesperson Lucy, J.T everyone was very friendly and knowledgeable.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick the salesman was great to deal with on the purchase
Nick the salesman was great to deal with on the purchase of the F550 cab &chassis.
Nick the salesman was great to deal with on the purchase
Nick the salesman was great to deal with on the purchase of the F550 cab &chassis.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adrian our salesman was who we dealt with.
Adrian our salesman was who we dealt with. He was wonderful. We'd go back again if we was looking for a different vehicle.
Adrian our salesman was who we dealt with.
Adrian our salesman was who we dealt with. He was wonderful. We'd go back again if we was looking for a different vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Diane, we are happy we could make your experience a positive one! At Liberty Ford Canton, we value our customers and we look forward to seeing you on your next visit. Take care!
Great Dealership
They worked with me to help find me a new 2023 Explorer! The salesman, Dave Ewing was fantastic! He kept me informed all thru the process! I now own a 2023 Explorer with the color & accessories I was looking for!
Great Dealership
They worked with me to help find me a new 2023 Explorer! The salesman, Dave Ewing was fantastic! He kept me informed all thru the process! I now own a 2023 Explorer with the color & accessories I was looking for!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Karen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!