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Reviews

Average Ratings

4.9
938 lifetime reviews. Includes reviews of Grand Ledge Ford/Lincoln from DealerRater.com
  • Great place
    April 28, 2017

    An accident caused us to need body work on our Edge. Our insurance company gave us several choices but as soon as I heard Grand Ledge Ford I knew ...


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    An accident caused us to need body work on our Edge. Our insurance company gave us several choices but as soon as I heard Grand Ledge Ford I knew that was my pick! Kind, caring, knowledgable and professional people are the only ones they have there. The body shop gave me an estimate, noting it could increase as they proceeded. While the car was there someone realized it had a recall. They also took care of that. They worked with my hectic schedule, answered all my questions and loaned me a car so that I could still get to work and take my husband to all his medical appointments. I had already bought two cars there, so had my son. I have already told many people how very good all your employees are at their jobs! Thank you, Grand Ledge Ford!

    Does recommend this dealer
    Came in for service or repair

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  • Above and Beyond
    April 26, 2017

    Josh has always gone above and beyond to assure top quality service, even stopping by my house to pick up and return the vehicle to me.


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    Josh has always gone above and beyond to assure top quality service, even stopping by my house to pick up and return the vehicle to me.

    Does recommend this dealer

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  • Exceptional Experience Purchasing a Lincoln
    April 25, 2017

    Just today, I picked up a 2014 Lincoln MKX from salesman Rob Beckwith. I had talked with Rob last Wednesday, and he found the MKX that I wanted a...


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    Just today, I picked up a 2014 Lincoln MKX from salesman Rob Beckwith. I had talked with Rob last Wednesday, and he found the MKX that I wanted at another dealership in Ohio. He had it in Grand Ledge by Friday, and we closed the deal today. A spotless car, and I'm very pleased with it. And, with the service I got from Rob and the staff at Grand Ledge Ford! I've been buying cars at this location since 1988, and the service is always very good and the experience very pleasant!

    Does recommend this dealer

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  • New car lease
    April 22, 2017

    Rob Beckwith helped me to lease a Escape. He showed me all of my options I was very pleased with his service.Thank You Rob.


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    Rob Beckwith helped me to lease a Escape. He showed me all of my options I was very pleased with his service.Thank You Rob.

    Does recommend this dealer

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  • Looking to buy a good used truck
    April 20, 2017

    I was looking for a good used truck and was steered to this dealer word of mouth, mostly friends who said the dealer had a good supply of trucks a...


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    I was looking for a good used truck and was steered to this dealer word of mouth, mostly friends who said the dealer had a good supply of trucks and friendly and knowledgeable staff to help. I stopped in while on a bike ride and Rob took the time to answer all my questions about the power and towing capacity of the vehicles I was looking into. It was my first time dealing with this dealership and would highly recommend it. It is nice to deal with a salesman like Rob who is knowledgeable about the vehicles he sells, and is never pushy about making a sale, he takes the time to make sure you are completely satisfied with the vehicle you are wanting to purchase and answers any and all questions you might have. I'll would definitely recommend this deal to anyone looking for a vehicle, and would definitely recommend dealing with Rob Beckwith.

    Does recommend this dealer

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  • Fantastic Experience
    April 19, 2017

    Rob Beckwith worked diligently to help me purchase my new 2017 Fusion. He not only gave me several options on what to purchase but was able to giv...


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    Rob Beckwith worked diligently to help me purchase my new 2017 Fusion. He not only gave me several options on what to purchase but was able to give me an excellent price for my trade in. It is a pleasure to be back in the Grand Ledge "family". The time Rob took to make sure I was comfortable with my decision meet all my expectations I had for the dealership. Jim Himebaugh stayed late, after a busy day, to get me in and sign paperwork so I could get back to home with my new car.

    Does recommend this dealer

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  • Great experience leasing our new Ford Escape
    April 18, 2017

    Josh Preston worked extremely hard to get us an amazing price for our trade in and into our new 2017 Ford Escape lease. We were treated like famil...


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    Josh Preston worked extremely hard to get us an amazing price for our trade in and into our new 2017 Ford Escape lease. We were treated like family. This is the 2nd vehicle we have purchased from Josh Preston and plan to buy more. Thank you to all involved and a big thanks to Josh Preston!

    Does recommend this dealer

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  • Great experience leasing our new Explorer
    April 17, 2017

    Josh Preston worked with us to broker a fair deal on a trade in and subsequent lease of a 2017 Explorer. He gave us his full attention, answered a...


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    Josh Preston worked with us to broker a fair deal on a trade in and subsequent lease of a 2017 Explorer. He gave us his full attention, answered all of our questions and got the deal done. We love the new vehicle and appreciated working with Josh.

    Does recommend this dealer

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  • Great Experience
    April 17, 2017

    Ordered a special order vehicle. Everyone from the top down make the experience easy. All are very friendly and easy to work with. Love my 2017...


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    Ordered a special order vehicle. Everyone from the top down make the experience easy. All are very friendly and easy to work with. Love my 2017 Raptor and had a great experience purchasing it from Grand Ledge Ford!

    Does recommend this dealer

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  • Satisfied
    April 16, 2017

    Questions and issues dealt with by whomever was the expert in the dealership regarding the matter, product delivered as ordered and very timely. ...


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    Questions and issues dealt with by whomever was the expert in the dealership regarding the matter, product delivered as ordered and very timely. What more is there to ask for?

    Does recommend this dealer

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