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Reviews

Average Ratings

5.0
40 lifetime reviews.
  • German Concepts/Asian Concepts

    Great car buying experience Here. Rob Risner was our salesman and was very helpful throughout. He pointed out flaws of the car that we were looki...


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    Great car buying experience Here. Rob Risner was our salesman and was very helpful throughout. He pointed out flaws of the car that we were looking at bringing dents/scratches to our attention as well as any price that could come off the total price of the vehicle. His honesty and straightforwardness is a large reason as to why we felt comfortable buying from here. It's often hard to trust dealerships but the employees were very helpful without being pushy. I would highly recommend them. He also bought me several sodas throughout the process which was thoughtful and appreciated.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Sales & Service

    I bought my Mercedes fro Mark at German Concepts and he handled it really well. I did not feel pressured and he got me exactly what I wanted. I ...


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    I bought my Mercedes fro Mark at German Concepts and he handled it really well. I did not feel pressured and he got me exactly what I wanted. I have since serviced it there for years and Jeff and Kevin have taken great care of me. I have them detail it twice a year as well and it looks like new after they are done with it. They really do seem to care about going the extra mile for their customers. I would highly recommend them for all of your needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic Service!!

    I purchased my VW Beetle from German Concepts and it was an easy buying experience and I did not feel pressured at all. I have now had it for a f...


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    I purchased my VW Beetle from German Concepts and it was an easy buying experience and I did not feel pressured at all. I have now had it for a few years and I service it there as well. Jeff and Kevin have been great in service. I do not feel pressured to do anything that is not needed. I feel I can trust them and I enjoy going there.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Go here, not to Grape Road

    I was disgusted by the brazenness of the hard-sell guys on Grape Road. The difference in attitude at German Concepts was such a relief. German Con...

    Dealer Response

    VW guy, thanks for the great review. We are constantly working hard to keep a great reputation and do things the way they should be done. We appre...


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    I was disgusted by the brazenness of the hard-sell guys on Grape Road. The difference in attitude at German Concepts was such a relief. German Concepts gives used car dealers a good name! I really appreciate the honesty and straightforwardness.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    VW guy, thanks for the great review. We are constantly working hard to keep a great reputation and do things the way they should be done. We appreciate your business and your support. We look forward to working with you for a long period of time. Thanks again


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  • Awesome experience

    Sid and Mark did a great job making us feel at ease about our purchase. They were professional and friendly throughout the entire process. This is...

    Dealer Response

    Chris/Gail, Thanks for the great review and thanks for the continued business. We greatly appreciate both. We look forward to continued business ...


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    Sid and Mark did a great job making us feel at ease about our purchase. They were professional and friendly throughout the entire process. This is our 2nd vehicle we have purchased from them and we will continue to go back to them for our new purchase needs. Thank you Sid and Mark.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chris/Gail, Thanks for the great review and thanks for the continued business. We greatly appreciate both. We look forward to continued business and building a lasting business relationship. Thanks again.


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  • Positive Experience - Would recommend

    The sales rep was responsive (he returned my calls and emails quickly). They worked with me on price. They found a better financing deal than what...

    Dealer Response

    Thank you so much for choosing German and Asian Concepts. We greatly appreciate your business and look forward to continuing to work with you.


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    The sales rep was responsive (he returned my calls and emails quickly). They worked with me on price. They found a better financing deal than what my bank could offer. When it was time to close the deal they had all the paperwork ready to go. From my standpoint it was a quick and almost effortless car buying experience. I would recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for choosing German and Asian Concepts. We greatly appreciate your business and look forward to continuing to work with you.


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  • Horrible Service

    I was shopping for a car and I had gone in to talk them down on the price on the car I had my eye on. I had spoke with the owner and he had told m...

    Dealer Response

    We did make an error in printing a quote for the customer and did everything we could to make it right. We had the #1 priced car in the area and v...


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    I was shopping for a car and I had gone in to talk them down on the price on the car I had my eye on. I had spoke with the owner and he had told me he runs an honest business and he gave me the price I wanted and told me tax and title out the door and gave me a print out to take to the bank. I went back the next day to get a purchase agreement and they told me there was no way they could do that price and they made a mistake and if I purchased at full price I would get two free oil changes. Not to mention no one answers the phone. Worst experience ever.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We did make an error in printing a quote for the customer and did everything we could to make it right. We had the #1 priced car in the area and verbally talked about the price several times with the customer. Someone was filling in and accidentally printed the wrong price on a quote for the customer but all of the verbal conversation had been at the correct price. As soon as we realized the error we did everything we could to make things right but unfortunately with our price already being the lowest we were unable to get the price down to the incorrectly printed price. Again we are sorry for the mistake but we did everything we could to make it right.


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  • Great Service at a great price!

    I brought my vehicle in for service at German Concepts and was treated great. It was easy to drop my car off in the morning and the prices were wa...

    Dealer Response

    Thanks for the great review. Glad we were able to help you. We appreciate your business and look forward to the opportunity to help in the future...


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    I brought my vehicle in for service at German Concepts and was treated great. It was easy to drop my car off in the morning and the prices were way less than I was quoted at the local dealer. It was also nice to not be quoted a bunch of items that are not mfg. recommended like I was as the dealer. I will definitely bring my car back there from now on. They also informed me that they just recently opened Asian Concepts next door so I will be taking my Honda there as well. What a great find.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the great review. Glad we were able to help you. We appreciate your business and look forward to the opportunity to help in the future with your German and Asian car needs.


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  • Audi Avant 2007. Great car-buying experience.

    After looking and shopping for more than 14 months for that special car with a special feel and a fair deal, this faciltiy had it. I have purchase...

    Dealer Response

    Thanks for your purchase and thanks for the great review. We look forward to a long term relationship with you and your family.


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    After looking and shopping for more than 14 months for that special car with a special feel and a fair deal, this faciltiy had it. I have purchased numerous VWs, Volvos, and other unique cars over the past 30 years. This group has it figured out. Great selection, no pressure, good pricing, and honesty and trust. I'll be back here first for my next urge. Thanks Garry and Roger

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your purchase and thanks for the great review. We look forward to a long term relationship with you and your family.


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  • Felt like part of the family

    After wrecking my Mini Cooper I brought it to German Concepts but it ended up totaling. Sam in the collision shop was extremely friendly and helpf...

    Dealer Response

    Katie, thanks for the great review. We really enjoyed working with you and look forward to years of continuing to work with you. Let us know when ...


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    After wrecking my Mini Cooper I brought it to German Concepts but it ended up totaling. Sam in the collision shop was extremely friendly and helpful with my many questions. I decided that I wanted to go through them for my replacement vehicle. They helped me for 2 weeks until I decided on the perfect car for me. Roger and Mark were always helpful and really took good care of me. I will definitely be back and would recommend them to anyone looking for a quality used car that they can rely on. Can't wait to purchase my next Mini from them :D

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Katie, thanks for the great review. We really enjoyed working with you and look forward to years of continuing to work with you. Let us know when you are ready for another Mini.


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