Shottenkirk Chevrolet

Reviews

Average Ratings

4.0
122 lifetime reviews.
  • Great Experience

    I had an amazing experience with Jason Guisinger. He was very flexible and did a great job of helping me find what I wanted. At 8 months pregnant,...

    Dealer Response

    Amy, thank you for the review! I am pleased to hear how Jason was able to find you the perfect vehicle so efficiently. Sincerely, Doug Deyarman, M...


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    I had an amazing experience with Jason Guisinger. He was very flexible and did a great job of helping me find what I wanted. At 8 months pregnant, shopping for a car is not ideal, but Jason did an excellent job of making it quick and easy while helping to entertain my 8 year old daughter. Thanks for the awesome experience and I'll be back when it is time to shop again! Amy

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Amy, thank you for the review! I am pleased to hear how Jason was able to find you the perfect vehicle so efficiently. Sincerely, Doug Deyarman, Managing Partner


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  • A Dealership You Can Return To

    This lease made 5 vehicles we have secured through Shottenkirk Chevrolet. We are a Chevy family generally speaking, the quality and value of the v...

    Dealer Response

    Dustyn, thank you for your feedback! We enjoy hearing from our repeat customers about their experiences with us! I'm glad we could find you anothe...


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    This lease made 5 vehicles we have secured through Shottenkirk Chevrolet. We are a Chevy family generally speaking, the quality and value of the vehicle is what draws us to the brand. The attention to detail and professionalism is what draws us to Shottenkirk specifically. We have other Chevrolet dealers in our area, but we will continue to use Shottenkirk for our vehicle needs as they seem to understand the value of repeat customers, they appreciate that we have chosen to do business with them over their competition.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dustyn, thank you for your feedback! We enjoy hearing from our repeat customers about their experiences with us! I'm glad we could find you another vehicle for your Chevy family! Thank you for your business! -Doug DeYarman, Managing Partner


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  • Very personable, never pushy

    I had an exceptional salesman, Justin Kinard. He was personable, knowledgeable and most importantly kept my kids entertained for nearly 3 hours w...

    Dealer Response

    Thank you for your review! I'm happy to hear Justin provided a positive experience for you at our dealership! Thank you for your business! -Doug D...


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    I had an exceptional salesman, Justin Kinard. He was personable, knowledgeable and most importantly kept my kids entertained for nearly 3 hours while there. Go see Justin!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review! I'm happy to hear Justin provided a positive experience for you at our dealership! Thank you for your business! -Doug DeYarman, Managing Partner


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  • Awesome people

    Dave B. is a character! Awesome environment!! Easy going no pressure to buy. Joking around and met our needs to what we wanted and made things wor...

    Dealer Response

    Nicky, I'm glad Dave could make your experience at our dealership a great one! Thank you for your business! We'll see you next time! -Doug DeYarma...


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    Dave B. is a character! Awesome environment!! Easy going no pressure to buy. Joking around and met our needs to what we wanted and made things work to where we drive it home!!! Love it!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nicky, I'm glad Dave could make your experience at our dealership a great one! Thank you for your business! We'll see you next time! -Doug DeYarman, Managing Partner


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  • 2013 Chevy Equinox

    I have been beyond satisfied with the people and service at Shottenkirk in Waukee! Recently I purchased not one but two vehicles through them in t...

    Dealer Response

    Ashley, I am so glad to hear you've had positive experiences with us and that Matt and Griffin were able to assist you to your satisfaction with y...


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    I have been beyond satisfied with the people and service at Shottenkirk in Waukee! Recently I purchased not one but two vehicles through them in the last year and drove away extremely happy both times. I will only be recommending Shottenkirk from now on. I would also like to give thanks to the two significant employees at the Waukee location who assisted in going above and beyond to ensure I left completely satisfied with my purchases Mathew Redding and Griffin Vande Kieft.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ashley, I am so glad to hear you've had positive experiences with us and that Matt and Griffin were able to assist you to your satisfaction with your vehicle purchases. Thank you for your business and we hope to see you back next time! -Doug DeYarman, Managing Partner


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  • Not the first bad experience

    I was quoted a time to complete the job. When I arrived to pick it up, they hadn't even started and stated that it would be another 4 hours before...


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    I was quoted a time to complete the job. When I arrived to pick it up, they hadn't even started and stated that it would be another 4 hours before they'd get to it. No apology, no explanation, just said I could take it if i didn't want to wait.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Tremendous Integrity

    My most recent service visit was to address a problem that was found literally right after I drove my new purchase, an 18 year old Corvette, off t...

    Dealer Response

    Thank you for your kind review! I'm glad we could get this problem taken care of for you and restore your confidence in us! Thank you for your bus...


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    My most recent service visit was to address a problem that was found literally right after I drove my new purchase, an 18 year old Corvette, off the lot. Shottenkirk Chevy demonstrated tremendous integrity by fixing the fairly expensive problem at no cost to me. I'm not confident that other dealers would have done the same, and I will share this story and my recommendation at every opportunity.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind review! I'm glad we could get this problem taken care of for you and restore your confidence in us! Thank you for your business! -Doug DeYarman, Managing Partner


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  • Great Experience, Outstanding sales team

    My wife and I have been looking for a new car to replace her old and unreliable car. We originally went to Shottenkirk and found a 2015 Chevy Mali...

    Dealer Response

    Steve and Audrey, thank you for giving us the opportunity to earn your business. I'm glad we were able to find a price that worked for you and tha...


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    My wife and I have been looking for a new car to replace her old and unreliable car. We originally went to Shottenkirk and found a 2015 Chevy Malibu we liked, but when we couldn't reach an agreement on price, we left. As we keep searching the Des Moines area for a car, we kept thinking about the car we originally looked at so we returned to Shottenkirk. We looked up the same sales person, Tiffany Kilgore, who worked even harder to get us the deal we wanted. Our Thanks go out to Tiffany, Colin, and Doug, who all went out of there way to ensure we got the car we wanted at the price we wanted. Overall, this was just an outstanding experience with an outstanding local dealer who worked hard to give us a great deal on a car. We just couldn't be happier with the entire team. I know in the future any car search will begin and end at Shottenkirk in Waukee.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Steve and Audrey, thank you for giving us the opportunity to earn your business. I'm glad we were able to find a price that worked for you and that you've had such an overall positive experience at our dealership. Thank you again for your business and for this kind review! -Doug DeYarman, Managing Partner


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  • Love My New CTS

    I recently purchased a used Cadillac CTS at Shottenkirk. No hassle buying experience, and loving the car.

    Dealer Response

    Mark, I'm happy to hear you're loving your CTS! Thank you for your business! -Doug DeYarman, Managing Partner


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    I recently purchased a used Cadillac CTS at Shottenkirk. No hassle buying experience, and loving the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mark, I'm happy to hear you're loving your CTS! Thank you for your business! -Doug DeYarman, Managing Partner


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  • Great experience

    We had an 11:00 appointment for an oil change and tire rotation. The check in was seamless and we were shuttled to a restaurant. We were pleasantl...

    Dealer Response

    Paula, I'm glad our Service department was satisfactory and provided prompt service for your vehicle. Thank you for your business! -Doug DeYarman,...


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    We had an 11:00 appointment for an oil change and tire rotation. The check in was seamless and we were shuttled to a restaurant. We were pleasantly surprised that the service to our vehicle was completed before we could order lunch.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Paula, I'm glad our Service department was satisfactory and provided prompt service for your vehicle. Thank you for your business! -Doug DeYarman, Managing Partner


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