Mercedes-Benz of New Rochelle

3.0 out of 5 3.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Mercedes-Benz of New Rochelle Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2015

Mercedes-Benz of New Rochelle is a proud member of the Pepe Auto Group driven to perfection since 1968.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 25, 2018

    My experience at Mercedes Benz of New Rochelle was nothing short of great. From the selection of certified pre owned vehicles, the staff, the service,... everything was excellent. I worked with both Michael Telep and Shawn Martinez who both were extremely professional, informative, friendly and helpful. They helped me find the exact car I have been looking for and even went out of their way to put a nice big red bow on it for my birthday! I highly recommend coming to this location for your next Mercedes and working with both of these gentlemen!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nicole, we would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and e...veryone else who visits MB New Rochelle with only the best there is to offer. It’s so nice to hear that Mike and Shawn helped to make your experience such a positive one. Enjoy your Mercedes-Benz!

  • 1.0 out of 5
    June 11, 2018

    I really wanted to like the experience but I couldn't There were several mistakes: 1. They did not call back for several hours! Do not make a customer... wait. 2. Do not make a different offer after making people wait that long 3. Chill. Some of the people working were very rude

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Mr. Kwon, thank you for your feedback. As we strive to exceed all of our customers expectations, we sometimes fall short due to circumstances beyond o...ur control. I am sorry that we lost the opportunity for a resolution, however, should you decide to return we would always welcome you back as an honored guest. Best, Michael Fell General Sales Manager mfell@mbnewrochelle.com

  • July 9, 2012

    Met the used salesperson, forgot his name, but he was a younger man, but terrific.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 17, 2017

    Very professional & knowledgable & friendly Honest trustworthy fast service helped me as soon as I walked in had #'s for me I had my vehicle the next... day

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 25, 2015

    Just had a great experience with the purchase of a Pre-Owned MB E350 wagon! Carlos Nazario, the salesman, was great at follow up and making sure everything... was ready on time and the car was perfect! Bob Lasagne and Thomas Rudaj were also great to work with, professional and honest and made sure everything was right. I highly recommend this dealership, great comfortable showroom, everyone was very friendly and a pleasure to deal with. Lots of searching for cars and found the right one here!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 18, 2012

    We dealt with Sergio - he was outstanding! We highly recommend Pepe Luxury Cars. What a great buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?