Mercedes-Benz of New Rochelle Hours
Mercedes-Benz of New Rochelle is a proud member of the Pepe Auto Group driven to perfection since 1968.
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My experience at Mercedes Benz of New Rochelle was nothing short of great. From the selection of certified pre owned vehicles, the staff, the service,... everything was excellent. I worked with both Michael Telep and Shawn Martinez who both were extremely professional, informative, friendly and helpful. They helped me find the exact car I have been looking for and even went out of their way to put a nice big red bow on it for my birthday! I highly recommend coming to this location for your next Mercedes and working with both of these gentlemen!
Nicole, we would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and e...veryone else who visits MB New Rochelle with only the best there is to offer. It’s so nice to hear that Mike and Shawn helped to make your experience such a positive one. Enjoy your Mercedes-Benz!
I really wanted to like the experience but I couldn't There were several mistakes: 1. They did not call back for several hours! Do not make a customer... wait. 2. Do not make a different offer after making people wait that long 3. Chill. Some of the people working were very rude
Mr. Kwon, thank you for your feedback. As we strive to exceed all of our customers expectations, we sometimes fall short due to circumstances beyond o...ur control. I am sorry that we lost the opportunity for a resolution, however, should you decide to return we would always welcome you back as an honored guest. Best, Michael Fell General Sales Manager firstname.lastname@example.org
Met the used salesperson, forgot his name, but he was a younger man, but terrific.
Very professional & knowledgable & friendly Honest trustworthy fast service helped me as soon as I walked in had #'s for me I had my vehicle the next... day
Just had a great experience with the purchase of a Pre-Owned MB E350 wagon! Carlos Nazario, the salesman, was great at follow up and making sure everything... was ready on time and the car was perfect! Bob Lasagne and Thomas Rudaj were also great to work with, professional and honest and made sure everything was right. I highly recommend this dealership, great comfortable showroom, everyone was very friendly and a pleasure to deal with. Lots of searching for cars and found the right one here!
We dealt with Sergio - he was outstanding! We highly recommend Pepe Luxury Cars. What a great buying experience.