Mercedes-Benz of New Rochelle
Mercedes-Benz of New Rochelle Hours
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About Our Dealership
Mercedes-Benz of New Rochelle is a proud member of the Pepe Auto Group driven to perfection since 1968.
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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June 25, 2018
My experience at Mercedes Benz of New Rochelle was nothing short of great. From the selection of certified pre owned vehicles, the staff, the service,... everything was excellent. I worked with both Michael Telep and Shawn Martinez who both were extremely professional, informative, friendly and helpful. They helped me find the exact car I have been looking for and even went out of their way to put a nice big red bow on it for my birthday! I highly recommend coming to this location for your next Mercedes and working with both of these gentlemen!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseNicole, we would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and e...veryone else who visits MB New Rochelle with only the best there is to offer. It’s so nice to hear that Mike and Shawn helped to make your experience such a positive one. Enjoy your Mercedes-Benz!
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June 11, 2018
I really wanted to like the experience but I couldn't There were several mistakes: 1. They did not call back for several hours! Do not make a customer... wait. 2. Do not make a different offer after making people wait that long 3. Chill. Some of the people working were very rude
Does not recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseMr. Kwon, thank you for your feedback. As we strive to exceed all of our customers expectations, we sometimes fall short due to circumstances beyond o...ur control. I am sorry that we lost the opportunity for a resolution, however, should you decide to return we would always welcome you back as an honored guest. Best, Michael Fell General Sales Manager mfell@mbnewrochelle.com
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Met the used salesperson, forgot his name, but he was a younger man, but terrific.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
January 17, 2017
Very professional & knowledgable & friendly Honest trustworthy fast service helped me as soon as I walked in had #'s for me I had my vehicle the next... day
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
June 25, 2015
Just had a great experience with the purchase of a Pre-Owned MB E350 wagon! Carlos Nazario, the salesman, was great at follow up and making sure everything... was ready on time and the car was perfect! Bob Lasagne and Thomas Rudaj were also great to work with, professional and honest and made sure everything was right. I highly recommend this dealership, great comfortable showroom, everyone was very friendly and a pleasure to deal with. Lots of searching for cars and found the right one here!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
June 18, 2012
We dealt with Sergio - he was outstanding! We highly recommend Pepe Luxury Cars. What a great buying experience.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?