Mercedes-Benz of New Rochelle

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
511 lifetime reviews. Includes reviews of Mercedes-Benz of New Rochelle from DealerRater.com
  • Review 100

    Met the used salesperson, forgot his name, but he was a younger man, but terrific.


    Show Full Review

    Met the used salesperson, forgot his name, but he was a younger man, but terrific.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • If you're looking for the best, choose Shawn!
    May 27, 2017

    Shawn Martinez is by far the best consultant I have had the pleasure of working with. When searching to lease a new car, I've went to many differe...


    Show Full Review

    Shawn Martinez is by far the best consultant I have had the pleasure of working with. When searching to lease a new car, I've went to many different dealerships, with each consultant leaving me feeling pressured to settle for something just because they wanted to make the sale. When I first met with Shawn, he was very informative and showed me around the show room. He was very patient with me and answered all of my questions. He is someone who truly wants the best for his customers and cares about giving great customer service. I ended up leasing the CLA 250 and I am happier than ever! My overall experience with Mercedes-Benz of New Rochelle was amazing thanks to Shawn. I definitely recommend working with Shawn if you are interested in Mercedes-Benz. You will not be disappointed!

    Does recommend this dealer

    Hide Full Review
  • Excellent All Around!
    April 25, 2017

    Just picked up a new car lease and could not be more satisfied with the experience. Richard and Bob really went the extra mile to make sure I got ...

    Mercedes-Benz of New Rochelle

    Thank you for that great review. We're so happy to hear you had a great experience working with our sales team. We look forward to working with yo...


    Show Full Review

    Just picked up a new car lease and could not be more satisfied with the experience. Richard and Bob really went the extra mile to make sure I got the car I wanted at the perfect price point. Going through paperwork was a breeze with Jay who made sure to explain every little important detail of the process. When it was time to hop in the new car Christian made it his mission to ensure I was fully acclimated to the full suite of tech features. I would definitely recommend this dealership to anyone! Thanks guys!

    Does recommend this dealer
    Mercedes-Benz of New Rochelle

    Thank you for that great review. We're so happy to hear you had a great experience working with our sales team. We look forward to working with you again in the future!


    Hide Full Review
  • Best experience I've had...
    April 13, 2017

    Last year I came to MB of New Rochelle to test drive a vehicle and I was met by Shawn. Shawn was very informative and patient. He answered my mu...

    Mercedes-Benz of New Rochelle

    Thank you for that great review of Shawn! We're so happy to hear you had a great experience working with our team. We look forward to working with...


    Show Full Review

    Last year I came to MB of New Rochelle to test drive a vehicle and I was met by Shawn. Shawn was very informative and patient. He answered my multitude of questions, knowing I wasn't there to purchase that day. When I was ready to purchase, I made sure I asked for him. Yesterday, I came in to purchase my vehicle and he was calm, reassuring and positive. He went above and beyond to ensure that I got the vehicle I wanted, with everything I wanted and needed included. Shawn is the best I have ever encountered and I will continue to see him for all my vehicle needs in the future.

    Does recommend this dealer
    Mercedes-Benz of New Rochelle

    Thank you for that great review of Shawn! We're so happy to hear you had a great experience working with our team. We look forward to working with you again in the future


    Hide Full Review
  • Fantastic Experience!
    April 11, 2017

    I was referred to this dealership by my father and I must say the entire experience was flawless. John, Bob and Sergio were kind, attentive and mo...

    Mercedes-Benz of New Rochelle

    Congratulations on your E 250 Coupe & Welcome to the Mercedes-Benz of New Rochelle Family! We look forward to working with you again in the future!


    Show Full Review

    I was referred to this dealership by my father and I must say the entire experience was flawless. John, Bob and Sergio were kind, attentive and most importantly took care of me during the whole experience. I purchased my new E350 Coupe within an hour. The whole process was excellent. I must say this was the best experience I have had in a dealership. John was with me from the beginning and made sure that I understood the vehicle I purchased. The whole team went above and beyond and this is how customer service should be. I will definitely refer my colleagues and will certainly buy my next car from this dealership. Thank you very much for everything! I am very happy with my new car!

    Does recommend this dealer
    Mercedes-Benz of New Rochelle

    Congratulations on your E 250 Coupe & Welcome to the Mercedes-Benz of New Rochelle Family! We look forward to working with you again in the future!


    Hide Full Review
  • Sonny goes the extra mile
    March 31, 2017

    I just purchased my fourth Mercedes from Sonny Narula at MB of New Rochelle, and I have to say that over many years of owning cars I have never wo...

    Mercedes-Benz of New Rochelle

    Thank you for choosing Mercedes-Benz of New Rochelle! We're so happy to hear you had a great experience working with Sonny! We look forward to wor...


    Show Full Review

    I just purchased my fourth Mercedes from Sonny Narula at MB of New Rochelle, and I have to say that over many years of owning cars I have never worked with a better dealer. I originally approached Sonny having never owned a Mercedes before. I was attracted by their reputation for service, and I have not been disappointed. Sonny understood my preferences and how I like to do business, and has worked tirelessly to insure that I am happy not only with the cars, but also with the process and the ownership experience. The dealership staff is also great (for example, I once drove in with a tire that was in the going flat just before they closed for the day, and they stayed open for me, pulled up my profile from the system, got me a loaner car immediately, and fixed the tire (warranty so no charge) So full marks for this dealership, especially Sonny.

    Does recommend this dealer
    Mercedes-Benz of New Rochelle

    Thank you for choosing Mercedes-Benz of New Rochelle! We're so happy to hear you had a great experience working with Sonny! We look forward to working with you again in the future!


    Hide Full Review
  • Amazing experience, Sonny Narula is the best!
    March 7, 2017

    I leased a 2017 C-300 from MB of New Rochelle a few days ago. The whole experience from the initial phone call to Sonny to the day I picked up the...

    Mercedes-Benz of New Rochelle

    We're so happy to hear you had a great experience working with our team! Congratulations on your C 300, we can't wait to see what vehicle you pick...


    Show Full Review

    I leased a 2017 C-300 from MB of New Rochelle a few days ago. The whole experience from the initial phone call to Sonny to the day I picked up the car 2 days later was exceptional. Sonny didn't pressure me into anything, he just gave me the facts on the phone and allowed me to make an educated decision. He's a class act and someone that I will now continue to lease/buy cars from. Christian DePalma went over all the features of the car and was very knowledgeable and professional. I had a question after I left the dealership and emailed Christian, he wrote me back in 20 minutes with the answer, now that's service! Overall experience: A+++

    Does recommend this dealer
    Mercedes-Benz of New Rochelle

    We're so happy to hear you had a great experience working with our team! Congratulations on your C 300, we can't wait to see what vehicle you pick out next!


    Hide Full Review
  • Great hardworking people who are trying their best to please
    March 2, 2017

    I have purchased over 20 personal cars in my life and this was not my first. Therefore, I appreciate how well the process is coordinated among th...

    Mercedes-Benz of New Rochelle

    We're so happy to hear you had a great experience working with our sales team! We look forward to seeing while vehicle you pick out next!


    Show Full Review

    I have purchased over 20 personal cars in my life and this was not my first. Therefore, I appreciate how well the process is coordinated among the various individuals you must interact with. My salesman was Dave Shaw, really good guy who made me feel comfortable throughout the process (let's face it, there is a bit of a process, but those who make it easy are appreciated.) Bob Binette the used car Sales Manager is a star: straight-shooter and more than accommodating. The rest of the team worked really well together: Mike Longi , Sergio Derpinski , Christian dePalma. I was happy with the outcome.

    Does recommend this dealer
    Mercedes-Benz of New Rochelle

    We're so happy to hear you had a great experience working with our sales team! We look forward to seeing while vehicle you pick out next!


    Hide Full Review
  • Doctor

    Very professional & knowledgable & friendly Honest trustworthy fast service helped me as soon as I walked in had #'s for me I had my vehicle the ...


    Show Full Review

    Very professional & knowledgable & friendly Honest trustworthy fast service helped me as soon as I walked in had #'s for me I had my vehicle the next day

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • A Service Required
    January 10, 2017

    Well, one year later our C-300 was needing a NY State Inspection and an "A" Service. The MB Team at New Rochelle was fabulous. Michelle made the i...

    Mercedes-Benz of New Rochelle

    We're so happy to hear you had a great experience working with our entire team. We look forward to working with you again in the future!


    Show Full Review

    Well, one year later our C-300 was needing a NY State Inspection and an "A" Service. The MB Team at New Rochelle was fabulous. Michelle made the initial call and set up a service for a time while I waited for the service. The sales manager, Chris Battaglia approved the visit and Anthony Angarano made it happen. When I got there at 10:55 AM for an 11 o'clock visit, I rode into the warm vehicle reception area and was promptly greeted. Anthony took me to his desk, wrote it up and told me Renee Bianco was in and would love to see me. I visited Renee; spoke about our car experience; had some coffee; thanked Chris for straightening out my service report. And at 12:10, my car was finished; inspected; washed and vacuumed. Yes, MB is expensive for service but sometimes you get what you pay for.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of New Rochelle

    We're so happy to hear you had a great experience working with our entire team. We look forward to working with you again in the future!


    Hide Full Review