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Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 6:00 PM
Sat Closed
Sun Closed

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Reviews

4.2
95 lifetime reviews.
  • Great Service Department

    Dennis in service is great! My daughter was stranded in Lansing with transmission problems. I am from Pennsylvania and couldn't help. Dennis and t...

    Dealer Response

    Thank you Gregg! We are happy to get your daughter back on the road.


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    Dennis in service is great! My daughter was stranded in Lansing with transmission problems. I am from Pennsylvania and couldn't help. Dennis and the service department kept me informed while taking care of eveything, They got my daughter back on the road with courteous, outstanding service. They did a great job at a fair price, even completed a safety repair in the steering that we weren't aware of. Thank you . I can feel she is safe again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Gregg! We are happy to get your daughter back on the road.


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  • Very dissatisfied with this dealer

    I went to look at a car there and they were not willing to help me. I was looking at a Ford Focus rs. I am supposed to get deployed very shortl...


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    I went to look at a car there and they were not willing to help me. I was looking at a Ford Focus rs. I am supposed to get deployed very shortly. And wanted to test drive the car before ordering it while I'm in Afghanistan. Because they refused to let me I will be looking at other dealerships but most likely end up with a Subaru wrx instead. Subaru's customer service was far superior. And will not recommend courtesy ford to anyone. I found a different dealer that is willing and they will have earned my business. I will never be ready to purchase a car from this dealership. I literally only wanted to go around the block to feel 3 different things not drive it hard.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ford Edge

    Jim Gross and the staff went above and beyond to make sure we purchased the perfect vehicle for our family. They answered all our questions and ma...

    Dealer Response

    Thank you Thresa. We are lucky to have Jim on our staff. He really cares about his customers.


    Show Full Review

    Jim Gross and the staff went above and beyond to make sure we purchased the perfect vehicle for our family. They answered all our questions and made us feel good about our purchase. Definitely thankful!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Thresa. We are lucky to have Jim on our staff. He really cares about his customers.


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2013

At Courtesy Ford, our Smart Buy Advantage experience Feels Good! Whether you're shopping for a new or
pre-owned vehicle, our No Haggle low prices are clearly marked on our web site and on the lot. Our No Haggle Price Assurance Guarantee means we'll beat all competitors' prices so you'll know you're getting the best price possible. With our 24 hour test drive you can't go wrong. Come find out for yourself. Shop Courtesy Ford today...No Hassle, No Haggle...it Feels Good!

"Get a No Hassle, No Haggle experience. It Feels Good!"