St Charles Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

3.1
264 lifetime reviews. Includes reviews of St Charles Chrysler Dodge Jeep RAM from DealerRater.com
  • good experience

    I was happy that james Ayres had the patience and honesty to work with me. He was able to find a afforable and reliable car for a single mom like ...


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    I was happy that james Ayres had the patience and honesty to work with me. He was able to find a afforable and reliable car for a single mom like myself.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dodge Grand Caravan purchase

    Rigo was super helpful and manny helped make it happen to get the price where we needed it to be. Great team


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    Rigo was super helpful and manny helped make it happen to get the price where we needed it to be. Great team

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible new car sales manager
    March 29, 2017

    I went to the dealership to view a new Chrysler vehicle. After speaking with Dave, he has to get information from his manager, Manny Gonzalez. S...


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    I went to the dealership to view a new Chrysler vehicle. After speaking with Dave, he has to get information from his manager, Manny Gonzalez. Speaking with Dave further, I was introduced to Manny. From the beginning of the conversation he began to speak in a very demeaning way to me and questioned my motives in coming to the dealership. Manny was extremely unprofessional and rude and I do not see how he is in management with the company. He single handedly lost a sale of a vehicle for the dealership and lost any future business from me or anyone I know looking for a CDJ vehicle. He is the epitome of horrible customer service.

    Does not recommend this dealer

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  • Mark Lubrano
    March 23, 2017

    Mark Lubrano did a great job making sure the sales was fair and seamless, great customer focus and attention to detail! Ask for Mark, he will tak...


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    Mark Lubrano did a great job making sure the sales was fair and seamless, great customer focus and attention to detail! Ask for Mark, he will take of you, very fair.

    Does recommend this dealer

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  • Great experience with Rigo Moreno
    March 18, 2017

    It was my first time buying a used car through a dealership. My friend recommended me to see sales representative, Rigo Moreno. I had been texting...


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    It was my first time buying a used car through a dealership. My friend recommended me to see sales representative, Rigo Moreno. I had been texting with Alexis Gross about the Jeep I was interested in a day before I went in, she was quick to respond and answered all my questions and concerns thoroughly. As soon as I walked into the dealership, Sam Barakat (manager) greeted me with joy. Rigo already had the car ready for me, he thoroughly explained everything about the car and answered all my questions and concerns. I ended up trading in my old vehicle and buying the Jeep -the process was easier than I expected. Rigo Moreno, and the entire team at this dealership made me feel very welcomed and they were very organized. I am very pleased with my Jeep, and business with this dealership.

    Does recommend this dealer

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  • horrible
    March 18, 2017

    Typical suburban auto dealer. They will tell you anything you want to hear in order to get you in the building and then that's when they start wor...


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    Typical suburban auto dealer. They will tell you anything you want to hear in order to get you in the building and then that's when they start working you. Lied to me and wasted my time. I gave them every opportunity to just tell me the truth but they don't respect your time and would rather lie.

    Does not recommend this dealer

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  • 2012 Jeep Grand Cherokee Overland

    Rob Capozziello was at St. Charles Chrysler Jeep Dodge Ram was instrumental in the car search, operations, purchasing, and customer service portio...


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    Rob Capozziello was at St. Charles Chrysler Jeep Dodge Ram was instrumental in the car search, operations, purchasing, and customer service portion when I bought my vehicle. If it was't for Rob and his diligent team I may not have purchased a vehicle the day I stepped into their facility. Luckily, Rob was knowledgeable, easy going, and all around a great guy to work with. Rob even went out of his way to drop a spare key off at my house. Thank you for everything you did Rob. It was a pleasure working with Rob and his team, and I plan on only working with St. Charles Chrysler Jeep Dodge Ram from now on. Thank you Rob!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeep Purchase
    March 5, 2017

    Rob Capozziello and his team at St. Charles Chrysler Dodge Jeep were outstanding to work with. Rob and his team were easy to work with, helpful, ...


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    Rob Capozziello and his team at St. Charles Chrysler Dodge Jeep were outstanding to work with. Rob and his team were easy to work with, helpful, knowledgable, and overall great people to consult regarding a new vehicle purchase. Our family recommends working with Rob and his team at St. Charles Chrysler Dodge Jeep! Thank you Rob! Ryan

    Does recommend this dealer

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  • Came Thru
    January 30, 2017

    Edmund really stepped up. The dealership closed at 9 and we were there until 10:30. He took the time to explain thoroughly the vehicle I was pur...


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    Edmund really stepped up. The dealership closed at 9 and we were there until 10:30. He took the time to explain thoroughly the vehicle I was purchasing. He even requested we come back in the Spring time to show us the Sky option on our Jeep.

    Does recommend this dealer

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  • Good helper nd dint give up on our offer
    January 30, 2017

    Hard working nd very helpfull everybody was nice to me and my famly. We will recommend nd in future will go back again to buy another car. They ha...


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    Hard working nd very helpfull everybody was nice to me and my famly. We will recommend nd in future will go back again to buy another car. They had good hot chocolate and have a big car invintory. This was our time buying a car and feel like we made a good choice, they really helped us sticking to out bugdet.

    Does recommend this dealer

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