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St Charles Chrysler Dodge Jeep RAM

(905 reviews)
Visit St Charles Chrysler Dodge Jeep RAM
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (630) 524-2523 (630) 524-2523
Used (630) 524-2990 (630) 524-2990
Service (630) 797-9838 (630) 797-9838

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of St Charles Chrysler Dodge Jeep RAM from DealerRater.

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Purchased several vehicles from this dealer.

Purchased several vehicles from this dealer. No real issues, typical car buying experience. Would continue to purchase there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback. We appreciate your loyal business with us at xx. Charles Chrysler Dodge Jeep Ram.

Great service.

Great service. Quick, organized, and to the point. Would refer this salesman to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind review. Our team at xx. Charles Chrysler Dodge Jeep Ram strives for efficient and compelling service. Thank you for recommending us to others.

Shoutout to James "Jimmy" J.

Shoutout to James "Jimmy" J. For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has going above and beyond to get the best deal possible not only with the car but also pattern with the financial aspect with Eric. Sam is manager is always available to assist. Great team work. I’m very grateful for all your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is appreciated. It's pleasing to hear our team was instrumental in helping with your decision and finances at xx. Charles Chrysler Dodge Jeep Ram. Their dedication to you is unwavering.

Salesman was very polite, professional, and personable.

Salesman was very polite, professional, and personable. I felt questions were answered in the same manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello. Thank you for letting us know about the personable, polite, and professional experience you had with our Sales Team. However, I would like to learn more about your 3-star experience. Please reach out to me at your earliest convenience so we can discuss any feedback you may have. I look forward to speaking with you. Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

Jimmy was professional and courteous, addressed our

Jimmy was professional and courteous, addressed our needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're appreciative of your feedback. It really highlights what makes our team and service here at xx. Charles Chrysler Dodge Jeep Ram special. Thank you for choosing us once again!

I’ve bought many vehicles from St Charles Jeep.

I’ve bought many vehicles from St Charles Jeep. The general manager, Sam Barakat, is always courteous and helpful. The salesman, Jimmy Jaskoske, was helpful and answered any questions we had about the vehicle we bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's good to hear about your positive experience with our team at xx. Charles Chrysler Dodge Jeep Ram. We value your trust in us and look forward to continuing serving you in the future.

Very helpful with finding our next vehicle, as well as

Very helpful with finding our next vehicle, as well as getting us a price we felt was fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback at xx. Charles Chrysler Dodge Jeep Ram. Your satisfaction with the car shopping process and fair pricing is important to us. Thank you for choosing us for your automobile purchase.

Jimmy got my paperwork done fast.

Jimmy got my paperwork done fast. It did not take 4 hours to buy a car more like 1 hour. He was experienced in all Jeep products and I plan to see him for my next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to learn that your interaction with our team at xx. Charles Chrysler Dodge Jeep Ram was efficient and knowledgeable. Your kind words are valued, as is your patronage. Looking forward to serving you and your Jeep needs in the future.

Got the car I wanted at the price I wanted.

Got the car I wanted at the price I wanted. Fast and efficient. I’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback about xx. Charles Chrysler Dodge Jeep Ram's service. We're glad you found the ideal car with us and we made your experience efficient. We look forward to serving you again.

Exceptional service, quick, genuine, and feel like

Exceptional service, quick, genuine, and feel like family. Truly 1 of a kind. Trustworthy service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the positives you've noted about the service at xx. Charles Chrysler Dodge Jeep Ram. Your trust and satisfaction are paramount to us.