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Reviews

Average Ratings

4.7
79 lifetime reviews.
  • Great experience at Pauli Ford!

    This is my second vehicle that I have leased from Pauli Ford, and both experiences have been really great! The sales team does a great job answer...

    Dealer Response

    Thanks Dale, we appreciate your business!


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    This is my second vehicle that I have leased from Pauli Ford, and both experiences have been really great! The sales team does a great job answering questions, letting you test drive the vehicles, and allow you to move on purchasing a vehicle once you are ready without any annoying texts, follow up calls or constant emails. This dealership is great, has a nice, friendly small town feel and treats you with respect!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Dale, we appreciate your business!


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  • Project Manager

    Great to work with. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Dealer Response

    Thank you Jay!


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    Great to work with. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jay!


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  • Pauli Ford St John's MI

    Have used this dealer for years and would recommend it to friends.

    Dealer Response

    Thank you for your business Pat!


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    Have used this dealer for years and would recommend it to friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business Pat!


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  • Pauli Ford

    Pauli Ford is the only dealership I have enjoyed working with! They are trustworthy, loyal and concerned about my well being and safety.


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    Pauli Ford is the only dealership I have enjoyed working with! They are trustworthy, loyal and concerned about my well being and safety.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pauli Ford

    First time for me to buy a Ford. Members of my family have gotten new cars from this dealership and have been very pleased with the service and ve...

    Dealer Response

    Thank you for taking the time to share your experience Fran, we appreciate your business!


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    First time for me to buy a Ford. Members of my family have gotten new cars from this dealership and have been very pleased with the service and vehicles?.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience Fran, we appreciate your business!


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  • Rob Wheeler

    Excellent place to do business with. I highly recommend Pauli Ford.

    Dealer Response

    Thanks Rob!


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    Excellent place to do business with. I highly recommend Pauli Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Rob!


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  • Was a great experience

    Great people and experience i love how they keep checking on me.


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    Great people and experience i love how they keep checking on me.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Repairs

    Staff is very friendly, they called me as soon as repairs were done and checked me out quickly

    Dealer Response

    Thank you Ron!


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    Staff is very friendly, they called me as soon as repairs were done and checked me out quickly

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ron!


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  • Exceptional customer service

    I purchased my vehicle from Pauli Ford in 2011. Since then I've only had it serviced there, for regular oil changes, new tires, new brakes, and re...

    Dealer Response

    Happy to hear about your good experience, thanks!


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    I purchased my vehicle from Pauli Ford in 2011. Since then I've only had it serviced there, for regular oil changes, new tires, new brakes, and recently, a new battery. Staff are friendly, helpful and have never tried to oversell me something I didn't need. When the vehicle required new tires they looked online for the best deal. When I got new brakes they offered a rebate. When I was on a road trip with my kids and the check engine light came on I called Pauli Ford and they walked me through how to turn it off (there wasn't anything wrong with the vehicle). I highly recommend them. The only issue I have is with Ford itself - I wish they hadn't re-designed the Escape or I would buy a new one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Happy to hear about your good experience, thanks!


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  • Dave Button

    Experience was great. It was worth the hour and a half drive. They stayed open late for me and were very accommodating . My son loves his new but...

    Dealer Response

    Thanks for the positive comments Dave.


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    Experience was great. It was worth the hour and a half drive. They stayed open late for me and were very accommodating . My son loves his new but old tahoe. Its an olde but goodie. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the positive comments Dave.


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