Reviews

Average Ratings

3.2
54 lifetime reviews.
  • No pressure, easy to buy!

    We bought a used NV. No pressure, let us test drive it by ourselves for as long as we wanted. The salesperson even said that if we needed to, to t...


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    We bought a used NV. No pressure, let us test drive it by ourselves for as long as we wanted. The salesperson even said that if we needed to, to think about it overnight. Seriously, what salesperson says to think about it overnight?? When it came time to negotiate, they gave me all of the numbers up front: sales price, taxes, fees and the monthly payment. NO surprises and they worked hard to get us out of there as soon as they could. Again, a great experience and I would have no problem sending anyone to this place. First class!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buyer Beware

    I bought a used 2017 Nissan leaf ..After I get Home because my insurance did cover the Gap insurance cheaper so I call their finance department t...


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    I bought a used 2017 Nissan leaf ..After I get Home because my insurance did cover the Gap insurance cheaper so I call their finance department to cancel the Gap insurance .. still over a week no call back even left message 4 times different day.. still waiting...

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buyers Beawre

    The facility is clean but that is about the only good thing about this dealer. Our buying experience here was so bad that we will never ever consi...


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    The facility is clean but that is about the only good thing about this dealer. Our buying experience here was so bad that we will never ever consider Nissan again (and we have been a loyal Nissan customer for 10+ years). To start with, these guys did not even know about their own cars. We test drove two cars, both of which had defects. One car had the leather seat installed incorrectly (with leather missing on one side of the passenger seat) and the other had parts missing. Both times they had multiple representatives trying to convince us that the cars were totally fine until we showed them our very own research from Nissan.com. I don't know about other buyers but I would not be surprised if there are some "happy" customers walked out of the door with defective cars only because they did not do their own research beforehand. The buying process was very stressful because of the back and forth negotiation process that we hated. Post-sale service was HORRIBLE because these guys would never make the calls that they promised to call and have never returned our voice messages. We had to follow up again and again just to get a response that they promised to do. I was so disgusted by the experience we had at Bellevue Nissan that I even started writing reviews about them online (and I had never written any review online). In fact, I doubt if those good review on cars.com are even real.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nissan Rogue

    I bought a Nissan Rogue and the management was superb


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    I bought a Nissan Rogue and the management was superb

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Unacceptable shady business

    Unacceptable business. They kept blaming their own one employee for losing tool that's supposed to be with the car. Manager blaming own employe...


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    Unacceptable business. They kept blaming their own one employee for losing tool that's supposed to be with the car. Manager blaming own employee for their mistake in order to get out of a deal is horrible place. There's nothing more frustrating than dealing with an unaccountable business.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Bought a great looking pre-owned Porsche

    The people I dealt with were great. I finance there, process was easy. There were a few minor issues with the car, as it was used. But I had expec...


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    The people I dealt with were great. I finance there, process was easy. There were a few minor issues with the car, as it was used. But I had expected no issues. They reduced the price to compensate for those. So really was a great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Overall great service on our new XTerra

    Bought a new XTerra from them in September. Enjoyed the salesmenless test drive and low key closing. There have been had a couple of service calls...


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    Bought a new XTerra from them in September. Enjoyed the salesmenless test drive and low key closing. There have been had a couple of service calls and each one have been and overall good experience. Either they issued me a loaner car or shuttled me to and from work. Folks in the service department are friendly and attempt to set realistic expectations. This is my first Nissan and I had no experience with this brand, so service was an important feature that worried me when purchasing this vehicle. I am happy to report that I believe at this point that I made a good decision.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jose Delgado is the best salesman!

    I bought my Nissan Leaf from Jose Delgado! He helped me through the whole buy, never pressured me and was so intelligent about his products! I rec...


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    I bought my Nissan Leaf from Jose Delgado! He helped me through the whole buy, never pressured me and was so intelligent about his products! I recommend anyone to go to Jose for all their automotive needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellenct Experience

    Seth Marsh in the internet dept. made pricing very easy, Seth Marsh was very easy to work with and I love my new car. Best customer experience, I'...


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    Seth Marsh in the internet dept. made pricing very easy, Seth Marsh was very easy to work with and I love my new car. Best customer experience, I'll definitely be sure to share my car buying experience with all my friends and family looking to purchase a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Zachariah Hinson

    Great conversation and knew all his facts! Made me feel comfortable and not pressured into anything. Didn't buy the car right then and there but l...


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    Great conversation and knew all his facts! Made me feel comfortable and not pressured into anything. Didn't buy the car right then and there but left with a smile on my face and confident in coming back to buy!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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