Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
674 lifetime reviews.
  • Shaheens satisfied

    Tobbie has sold us at least seven vehicles. Always there when you need advice and car care. Shaheens service is top notch and state of the art f...


    Show Full Review

    Tobbie has sold us at least seven vehicles. Always there when you need advice and car care. Shaheens service is top notch and state of the art facility. Once you buy here you are a lifetime client. I dare you to try it just once.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2018 Equinox

    Tobie was fabulous to work with. He was very detailed and answered all the crazy questions that I had. Is by far the best Sales Representative I...


    Show Full Review

    Tobie was fabulous to work with. He was very detailed and answered all the crazy questions that I had. Is by far the best Sales Representative I have ever dealt with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Horrible service best to go independent

    Had My vehicle for over a day and did not perform the recalls or check into issue with park assist on a brand new truck. I had an appointment even...

    Dealer Response

    Thank you, Mike, for sharing your experience. If you'd like, please reach out to Tom Hernley at (517) 272-6590 so that we may restore your good fa...


    Show Full Review

    Had My vehicle for over a day and did not perform the recalls or check into issue with park assist on a brand new truck. I had an appointment even and dropped it off early they did walk ins before they do appointments. I know how long it would of taken them as I do this kinda work would have taken 1 hour max.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Mike, for sharing your experience. If you'd like, please reach out to Tom Hernley at (517) 272-6590 so that we may restore your good faith in Shaheen Chevrolet. We hope to hear from you.


    Hide Full Review
  • Bummed

    I went into the dealership to buy a used car and when I got there they informed me that the car was purchased a day prior. This wouldn't have been...

    Dealer Response

    Thank you for taking the time to leave us feedback and bringing this matter to our attention. We take pride in maintaining excellent customer rela...


    Show Full Review

    I went into the dealership to buy a used car and when I got there they informed me that the car was purchased a day prior. This wouldn't have been as devastating of news if they would have picked up the phone when I had called them. Then they proceed to ask me if I had planned on trading my car in because they don't usually take in my brand of car because it doesn't sell well on their lot. Then they ask me if I had a loan from an outside source, as if I weren't the type of person who could get financed at their place. Though they were being up front with me, it came across as if they didn't want nor need me as a customer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us feedback and bringing this matter to our attention. We take pride in maintaining excellent customer relations and providing quality sales experiences, and we regret that we did not meet your expectations at our dealership. If you're willing, please call Steve Jackson, our used vehicles sales manager, directly at 517-272-6556 so we can personally discuss your experience.


    Hide Full Review
  • Business Owner

    Excellent staff with superior experience. Very clean show room.


    Show Full Review

    Excellent staff with superior experience. Very clean show room.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2016 Equinox

    Tobbie Lansdell was great. He was very helpful, courteous, and fast. He made the whole process very exciting.

    Dealer Response

    Hi, Roger! Thank you for your positive review. We respect our customer's time and budget. It is our goal for all our staff to provide a positive ...


    Show Full Review

    Tobbie Lansdell was great. He was very helpful, courteous, and fast. He made the whole process very exciting.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Roger! Thank you for your positive review. We respect our customer's time and budget. It is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied. Happy motoring!


    Hide Full Review
  • Quality Care

    Dan Williams knows what he is doing. He always takes excellent care of my vehicle and gets me in and out the door. I really appreciate his profe...

    Dealer Response

    Eric, thank you for taking the time to share your feedback with us. Customer service and professionalism are of extreme importance to us. It's goo...


    Show Full Review

    Dan Williams knows what he is doing. He always takes excellent care of my vehicle and gets me in and out the door. I really appreciate his professionalism.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eric, thank you for taking the time to share your feedback with us. Customer service and professionalism are of extreme importance to us. It's good to hear you were well taken care of. Do not hesitate to call if you need anything. Be safe on the road.


    Hide Full Review
  • Great services. Listened to me.

    Shaheen did an excellent job with my Cruze. They have performed two major repairs on my car under manufacture warranty. The second one was an en...


    Show Full Review

    Shaheen did an excellent job with my Cruze. They have performed two major repairs on my car under manufacture warranty. The second one was an engine replacement. Both times they were easy to work with and listened to me and my concerns. They got me into a loaner vehicle right away this time. I would highly recommend them to any other Chevy owner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Concern, promptness and professional.

    Within the same week that I purchased my new Silverado from Shaheen, an automotive accessory business severally damaged the electrical system. Eve...

    Dealer Response

    We are happy you enjoyed working with our staff, Rodney. We strive to provide all our costumers with quality customer service and professionalism;...


    Show Full Review

    Within the same week that I purchased my new Silverado from Shaheen, an automotive accessory business severally damaged the electrical system. Everyone that I encountered in the Service and Sales Departments were empathetic and went above and beyond to make sure that the repairs were conducted promptly and professionally. I have never experienced this level of concern; especially when taking into account that they had no involvement in the damage. The repairs were exceptional and the charge was very reasonable. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you enjoyed working with our staff, Rodney. We strive to provide all our costumers with quality customer service and professionalism; it's good to hear we delivered that promise to you. Thanks so much for the exceptional review. If you ever need any help, please give us a call!


    Hide Full Review
  • outstanding Dealership

    Great service fast and friendly, Did a great job on the brakes and rotors


    Show Full Review

    Great service fast and friendly, Did a great job on the brakes and rotors

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review