Feldman Chevrolet of Lansing

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Reviews

Average Ratings

4.8
235 lifetime reviews.
  • Feldman Chevrolet

    My first impression was everyone was very friendly and knowledgeable. Awesome!!!!!!! wonderful customer service, Mike and Jeff both took time to l...


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    My first impression was everyone was very friendly and knowledgeable. Awesome!!!!!!! wonderful customer service, Mike and Jeff both took time to listen to me. All in All they know what true customer serves means. They make you feel important I highly recommend this team.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Horrible Customer Service

    Purchased the deductible reimbursement option when I got my lease. I used it once 6 months ago and now I can't get my money back or any answers fr...


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    Purchased the deductible reimbursement option when I got my lease. I used it once 6 months ago and now I can't get my money back or any answers from anybody regarding when I will. I was told that it would be a two week turn around time. I will never use Feldman again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Need review

    This place under bid my trade. Offered me a lot let than it was worth


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    This place under bid my trade. Offered me a lot let than it was worth

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Review for my cruze

    Best service department I have ever been to. Great people, great answers to questions and great timing. Will be back but hope not too soon.


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    Best service department I have ever been to. Great people, great answers to questions and great timing. Will be back but hope not too soon.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good dealership

    I have been there several times and the saleman is patient and give me a great deal. And the car I got from feldman is in a perfect condition.


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    I have been there several times and the saleman is patient and give me a great deal. And the car I got from feldman is in a perfect condition.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good, granted I do not purchase vehicles regularly

    I do not purchase vehicles regularly however Feldman were not the only lot I looked at. Customer Service was good and although he didn't always ha...


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    I do not purchase vehicles regularly however Feldman were not the only lot I looked at. Customer Service was good and although he didn't always have every answer the salesman did his best to answer any questions I had or find out if he was not sure. Good price on vehicle and was even delivered 1.5 hrs away. The used car building was obviously not that great compared to the new car offices and could stand to receive improvements but what I personally appreciated was the ability of the salesman to communicate. I had other dealerships seem stand-offish. I am guessing based on my appearance which in my opinion doesn't correlate with my income, intelligence or maturity level. Overall satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Feldman Bud Kouts has friendly, reliable service.

    service rep was very friendly and made sure our discounts were applied


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    service rep was very friendly and made sure our discounts were applied

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Feldman Chevrolet of Lansing Dealtership

    We love this dealership. They are efficient, prompt, courteous and customer friendly....They are the best.


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    We love this dealership. They are efficient, prompt, courteous and customer friendly....They are the best.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Friendly staff, nice wainting room, quick service

    I appreciated the warm response from all the staff I encountered. I also liked the comfortable waiting area.


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    I appreciated the warm response from all the staff I encountered. I also liked the comfortable waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Dealership Experience

    Shaun Glascock did an outstanding job. Superior customer service. Very happy with experience.


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    Shaun Glascock did an outstanding job. Superior customer service. Very happy with experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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