New 866-565-4051 Dealer Website
Used 866-411-2768 Email Dealer
Service 877-811-1656

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Reviews

Average Ratings

4.9
586 lifetime reviews.
  • Excellent experience

    Our experience with Al Travis was excellent -- no pressure, just an honest salesman who is a pleasure to work with. I would definitely return to C...


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    Our experience with Al Travis was excellent -- no pressure, just an honest salesman who is a pleasure to work with. I would definitely return to Crippen when in the market for another used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2014 Acadia

    Purchased our 2014 Acadia from Crippen. Great dealership! Especially Al Travis! Told him our price range, year make model, options. Showed us what...


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    Purchased our 2014 Acadia from Crippen. Great dealership! Especially Al Travis! Told him our price range, year make model, options. Showed us what he had, didn't push or pressure into something newer, or above the limit I set. Great people there. I would definitely call Al Travis before looking any where else.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience!

    Scott Kemp and Chris Harder made the car buying experience easy and efficient. From finding the vehicle I wanted to driving off the lot the entir...


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    Scott Kemp and Chris Harder made the car buying experience easy and efficient. From finding the vehicle I wanted to driving off the lot the entire process was seamless and everyone at the dealership was friendly and professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Happy!

    Our experience with Al Travis was excellent ! No pressure, just an honest salesman who is a pleasure to work with. He was very helpful with my hu...


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    Our experience with Al Travis was excellent ! No pressure, just an honest salesman who is a pleasure to work with. He was very helpful with my husbands and my needs on what we were looking for. I absolutely love our new vehicle. Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • positive expierence

    had a very positive experience and well informed didnt take long to buy the car made sure we were well take in care of very friendly i would...


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    had a very positive experience and well informed didnt take long to buy the car made sure we were well take in care of very friendly i would come back and buy a car from here again in the future

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very satisfied with Crippen in Lansing, MI

    Just call ahead to schedule an appointment, and will receive prompt service. Friendly and informative. Very clean environment. I am very happy ...


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    Just call ahead to schedule an appointment, and will receive prompt service. Friendly and informative. Very clean environment. I am very happy with Crippen for their professional service for scheduled maintenance, and for purchasing vehicles (have purchased two) - the last time (my Lacrosse) from Rodney - and he was also very helpful with the sale of a Buick Regal to my mom from out of town. I hope to get many more miles with my Lacrosse (love my BUICK!!) - but also am intrigued by the Envision!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2015 Terrien Purchase

    Pleased with my experience. Rodney was fantastic!


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    Pleased with my experience. Rodney was fantastic!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Crippen Auto Mall doesn't disappoint

    After spending a few weeks scoping out dealerships and vehicles that interested me, I decided on Crippen, I called up Al Travis who had assisted m...


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    After spending a few weeks scoping out dealerships and vehicles that interested me, I decided on Crippen, I called up Al Travis who had assisted me a week prior (on a Saturday) I gave Al the Vehicle information over the phone since I was at work and couldn't get away. Al went to work needless to say I drove off in the exact vehicle I wanted, and the process couldn't have been easier. Cudos to Al Travis and Crippen. I'll be back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice and Easy

    I purchased my truck from Crippen. My salesman Al Travis was great to work with. Nice and easy no hassle transaction. Would buy there again.


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    I purchased my truck from Crippen. My salesman Al Travis was great to work with. Nice and easy no hassle transaction. Would buy there again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rodney did a great job working with us

    Had a great experience with buying my first car! The were very friendly and answered all my questions and concerns of buy a new car


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    Had a great experience with buying my first car! The were very friendly and answered all my questions and concerns of buy a new car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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