Crippen Buick GMC Mazda Volvo

New 866-565-4051 Dealer Website
Used 866-411-2768 Email Dealer
Service 877-811-1656

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Reviews

Average Ratings

4.9
Average based on 494 reviews.
  • Fantastic Experience at Crippen Volvo

    I recently purchased a 2016 VolvoXC60T6 from Crippen. I had an excellent experience from beginning to end. The sales staff was not only courteous ...


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    I recently purchased a 2016 VolvoXC60T6 from Crippen. I had an excellent experience from beginning to end. The sales staff was not only courteous and helpful, but they were VERY knowledgeable about Volvo, all the details regarding the car and their follow-up was amazing. At Crippen they want to sell you a car and they will go the extra mile to ensure you are happy and satisfied. You are not just a number, the Crippen Sales staff truly cares about the relationship and your business. Thank you Jason, Kyle and Richard for such a great car buying experience. I would definitely recommend Crippen and you to those looking for a new Volvo. I am glad that I went to Lansing...not Grand Rapids to buy my Volvo.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful Experience!

    I had been shopping for a new car for several weeks. I went to many dealerships and either wasn't impressed with the vehicles driven or the sales ...


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    I had been shopping for a new car for several weeks. I went to many dealerships and either wasn't impressed with the vehicles driven or the sales team. I never considered shopping at Crippen, mostly because I did not know I could afford a new Buick, but decided to give it a chance. Scott Kemp greeted me immediately and despite the dealership being closed shortly, stayed late to let me test drive an Encore. I loved it as soon as I drove it and the price was within my range. Scott was very knowledgeable and professional. The dealership experience at Crippen was exceptional. I will definitely be back when my husband decides to upgrade his vehicle! Thanks Scott and Crippen! --Julie Shaltry

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My First Buick

    I have been wanting a Buick for several months and was just waiting until the right time. When I finally decided what i wanted and was ready, I co...


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    I have been wanting a Buick for several months and was just waiting until the right time. When I finally decided what i wanted and was ready, I contacted Crippen and within one day I was driving home in my new Encore. I had a great experience from beginning to end. Scott Kemp was fantastic to work with. I look forward to a long relationship with Crippen!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Vincent

    Great people! I would refer to any friend or family.


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    Great people! I would refer to any friend or family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Customer Service

    Scott Kemp was wonderful. My wife was picky on what she wanted, and Scott was very accomidating, I wanted it under a certain price and low and beh...


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    Scott Kemp was wonderful. My wife was picky on what she wanted, and Scott was very accomidating, I wanted it under a certain price and low and behold, they delivered. Thank you Crippen.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GREAT EXPERIENCE

    WE HAD A VERY POSITIVE EXPERIENCE. OUR SALES PERSON WAS RODNEY AND HE WAS BOTH HELPFUL AND PROFESSIONAL. WE APPRECIATED THE NO HAGGLING POLICY A...


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    WE HAD A VERY POSITIVE EXPERIENCE. OUR SALES PERSON WAS RODNEY AND HE WAS BOTH HELPFUL AND PROFESSIONAL. WE APPRECIATED THE NO HAGGLING POLICY ALONG WITH THE FACT THE CAR WAS FAIRLY PRICED TO BEGIN WITH. MORE CAR DEALERSHIPS SHOULD DO THIS.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My Cruze Purchase

    I had a nice experience at Crippen. They had great customer service and a friendly atmosphere. Al Travis was my salesman. He was easy going and ...


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    I had a nice experience at Crippen. They had great customer service and a friendly atmosphere. Al Travis was my salesman. He was easy going and very nice to work with! Would recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Account Director

    I worked with Mark to lease a new Buick. I had lots of questions about the price, equipment, etc. Mark was very knowledgeable and helped me find a...


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    I worked with Mark to lease a new Buick. I had lots of questions about the price, equipment, etc. Mark was very knowledgeable and helped me find a perfect car for my needs. The finance person was also very helpful and the whole process took much less time then I expected. I picked up my new car and I love it. Thank you to all at Crippen Buick

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fun and Easy!

    Al did a great job! I don't like car shopping but he made me feel comfortable with the whole process. I called him Saturday morning and came in...


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    Al did a great job! I don't like car shopping but he made me feel comfortable with the whole process. I called him Saturday morning and came in for a test drive. 2hrs later I left with my new Acadia. Everyone at the dealership was really friendly. I will definitely go back and see Al and Crippen if my friends or I need transportation.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GREAT EXPERIENCE!

    Crippen made car purchasing a smooth, easy process. Very accommodating!


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    Crippen made car purchasing a smooth, easy process. Very accommodating!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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