Lia Nissan of Albany

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
92 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 30, 2019

    Sold me warranty under false pretense and has not responded to my request for my money back. I guess I will have to take it to the AG’s office.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    September 30, 2019

    before they sale you the car the salesman was nice after is was the opposite - even though they make a mistake bad customer service specially the clerk... department - Heather

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • October 14, 2013

    I've never been one to recommend a car dealership before, but Lia Nissan in Colonie far exceeded my expectations. It's not like any other dealership we've... EVER been to. We had the pleasure of working with Zaccary Danison who went above and beyond for us. He made sure we were absolutely happy with our new Nissan Sentra purchase. From the first time we walked into the showroom to the time we drove off in our new car, we felt we were in great hands with him. Everyone there was super. We're telling everyone we know that Lia is the place to go!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 2, 2019

    I needed an inspection and an oil change late one afternoon and I called Mike Kikert at Lia Nissan. He told me I could come over right away. I also told... him that I thought that the air vent on the rear end was clogged and asked if they could check for me. As it turned out the vent was rusted and clogged. The truck having more than 40,000 miles on it was out of warranty. Mike checked into it and found the drive train warranty would cover the part and labor to replace it and changed it for me. Thank you Mike Kikert.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Alex, We thank you for confiding in our dealership with your automotive concerns, and we are so pleased that we could get them each thoroughly taken c...are of. Please drive safely, and don't hesitate to let us know if we may be of further assistance to you in the future.

  • 5.0 out of 5
    May 1, 2019

    Lia Nissan in Schenectady is the BEST car dealership I have ever done business with. I am getting my THIRD Rogue with them and this last sale was by far... the BEST! Dennis Sunkis/ Rob Gage are the most professional/patient car dealers I have ever worked with BY FAR! Over the course of two months, they stayed in contact with me and made sure that I got everything I ever wanted in a vehicle and MORE!!! So much more! If you need a car, this is the place to be! Nowadays, dealers can be so shady and only care about the money! These people genuinely care about your HAPPINESS! Because if you’re happy, you WILL come back! LIA NISSAN IN SCHENECTADY ! THANK YOU FOR MAKING THIS THE BEST BIRTHDAY WEEKEND OF MY LIFE !

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Wendy, Thank you so much for taking the time to share this amazing review! We are honored by your kind words and overjoyed that we could help make ...your birthday so special. You couldn't be more correct in saying that we value your satisfaction above all, and we are thrilled that we could help you leave in your perfect vehicle. Congratulations on your third Nissan Rogue! We hope to see you again when you are ready for #4!

  • 5.0 out of 5
    April 26, 2019

    My mother in law and I have done a couple of leases through John Attanasio and he's always very helpful, profession and courteous. I would definitely... recommend Lia Nissan and John Attanasio to anyone looking.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Sharon, Thank you so much for leaving John and our dealership this kind recommendation! We are so appreciative of your continued business, and we a...re thrilled that we could consistently be of great assistance to you! Please let us know how John or the team may serve you again in the future.

  • 5.0 out of 5
    March 20, 2019

    I was in the car shop and did make a purchase. As part of that process I was introduced to the sevice area and pleasantly shown around the area. Staff... was friendly and professional. Great feeling !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new vehicle! We are proud to welcome you to the Lia family, and we are so glad that our team could provide you with a 5-star b...uying experience! We look forward to working with you again when you are ready for your first service.

  • 5.0 out of 5
    February 24, 2019

    Mike Heffernan and Pedro Fernandez made this purchase a great buying experience. A first class operation throughout the transaction. Clear, concise,... fair and honest. These guys are the best!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Rich, Congratulations on your new vehicle! We are overjoyed that you had such an enjoyable experience working on Mike and Pedro throughout your pur...chasing process. We appreciate your very kind comments and hope to provide you with the same thorough assistance when the time comes for your first service!

  • 5.0 out of 5
    February 15, 2019

    I was very pleased with my experience at Lia Nissan, the salesman was very helpful and made my decision easier. I was a Toyota owner for years but took... a test drive in a 2019 Rogue and that was it,found my new SUV. Every one at LIA Nissan was so friendly and very helpful. I would highly recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Catherine, Congratulations on your new vehicle! We are so glad that you decided to buy Nissan, and that we were able to find the perfect one for yo...u. We hope you have been enjoying your new Nissan Rogue. Please let us know if there is anything more that our team could help you with in the future.

  • 5.0 out of 5
    February 14, 2019

    Went to Lia as the lease was ending on my wife's Rogue. Dennis Sunkis was very pleasant to deal with and very knowledgeable of the cars. They had the exact... color, model and features my wife was looking for. Easy buying experience. Beautiful showroom and inviting atmosphere. We were in and out in about an hour, which was very quick.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your amazing review! We are so happy to hear that your overall buying experience was smooth and efficient, and that we were able... to get your wife into exactly the vehicle she had in mind. We are so honored by your kind comments, and we hope we are given the opportunity to work with you again!

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