Lia Hyundai of Albany

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
205 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 1, 2020

    Brian Secord was very professional, greeted me at a safe distance and managed my oil and filter change in a timely manner. While service was being performed,... I met with Haris Bhatti, Sales and Financial Manager, who is always so helpful and knowledgeable and whose excellent guidance I've come to trust. Both are excellent representatives of Lia and deserve 5 stars. I was treated very warmly and respectfully, as always, and will return in the future!

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  • 5.0 out of 5
    June 29, 2020

    They take the time to explain any needed maintenance, or repairs. They let me know how much time will be needed to do the job and let me know if there... will be any delays. The staff is always pleasant and the waiting area clean.

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    Dealer Response

    Lynn, thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to see...ing you again when it is time for your next service.

  • April 27, 2015

    Steven Craig worked hard to get me into my hyundai elantra love my new car couldnt ask for anything better, shopping experience was fun and simple

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 24, 2020

    Dave Bedian is always so helpful when I come in for service. He takes his time with me and answers any and all questions I have. He goes above and beyond.

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    Came in for service or repair
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    Dealer Response

    Tony, thank you for your very kind review. We are always happy to hear that we have given our customers 100 percent satisfaction! We look forward to ...seeing you again when your car is ready for its next service. Thanks again!

  • 5.0 out of 5
    June 18, 2020

    I had a unique situation where a furry critter crawled up into my engine compartment and had a nice buffet of electrical wires and an A/C hose. I've always... great experiences with Lia's service department, and this was no exception. Dave Bedian was my service representative, and he worked with my insurance company to get everything taken care of so I could be back on the road as soon as possible.

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    Came in for service or repair
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    Dealer Response

    Steve, We are so glad that our team could consistently be of valuable assistance to you and get your needs efficiently resolved. We thank you for conf...iding in our dealership with your automotive concerns. Please don't hesitate to let us know how we may serve you again in the future!

  • 5.0 out of 5
    June 5, 2020

    I was greeted by a mr destin baker, Boy was that my lucky day he’s a fantastic salesman he got me exactly exactly what I needed when I want it at all super... reasonable price thank you Mr. Baker

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new vehicle, James! Providing top-notch service and deals is always our goal, and we are thrilled that Desitin could make your... visit an all-around success! We are so excited for you to enjoy your new ride. Please let us know if there is ever anything more that he or the team may help you with in the future!

  • 5.0 out of 5
    April 8, 2020

    In the covid-19 crisis Frank got me in right away and called me when my car was ready. Frank connected me with the cashier so I could pay by credit card... without entering the building. Frank came out to give me my key when we came to get my car.

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    Came in for service or repair
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    Dealer Response

    Thank you for your positive feedback, Carl. We are so pleased that Frank could get you and your vehicular needs efficiently taken care of. Your safety... is our utmost priority. Please don't hesitate to let us know if he and the team may be of further assistance to you in the future.

  • 5.0 out of 5
    April 2, 2020

    Brian worked to get me in and out as soon as possible. Only took 30 min for my inspection and even got a free car wash.

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    Dealer Response

    Tom, Providing quality and efficient service is always our goal, and we are pleased that Brian's efforts met your satisfaction! We wish you safe trave...ls and hope to hear from you again the next time you are in need of automotive service!

  • 5.0 out of 5
    April 1, 2020

    I am a nurse that was in desperate need of a car during the Coronavirus. Lia was able to get my offer and financing done through the phone, email, and... texting. They listened and were great about the whole process. No sitting in a dealership for 2-4 hours but 20 minutes to sign paperwork.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cinda, We are so pleased that our team could be of assistance to you and efficiently get you into a great, new car. We wish you the best and the safes...t of travels, and we thank you for taking the time to leave us this 5-star review!

  • 5.0 out of 5
    March 25, 2020

    Brian our service associate was extremely helpful with my car and a person issue. Thank you for the great service and being there to help fix my car and... make it safe for me.

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    Dealer Response

    Jerry, Thank you for leaving Brian this 5-star review! We are pleased that he could put you at ease and get your automotive concerns seamlessly taken ...care of. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

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