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Reviews

Average Ratings

4.2
49 lifetime reviews.
  • Fantastic car buying experience

    I am extremely happy with this Kia dealership. We had an appointment with Tarick Hoo but Anthony Glover helped us out to help Tarick out because t...


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    I am extremely happy with this Kia dealership. We had an appointment with Tarick Hoo but Anthony Glover helped us out to help Tarick out because they were so busy. Anthony Glover was excellent. I was very impressed with his knowledge of the brand and the vehicle. Everyone was very helpful and they all worked as a team and efficiently. And I ended up getting the vehicle I had been looking at for six months!! I had visited six or so other dealerships (Kia and others) and this was by far the best dealership for buying a vehicle. Anthony is no longer in sales but should be!! We had a great experience and we traveled about an hour to visit the West Chester location. I would definitely travel to West Chester again for a Kia!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • HowardH

    Great dealer, I only went in to start looking for a new SUV and drove out in a 2017 Sportage . The sales team was very professional. I love my new...


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    Great dealer, I only went in to start looking for a new SUV and drove out in a 2017 Sportage . The sales team was very professional. I love my new SUV.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • BAD SERVICE DEPT... AND REPS IN THE SERVICE DEPT

    WORST SERVICE DEPT AND EXPERIENCE WAS NOT GREAT!!! AND A THE CUSTOMER SERVICE REP DENNIS WAS SO RUDE TO US...


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    WORST SERVICE DEPT AND EXPERIENCE WAS NOT GREAT!!! AND A THE CUSTOMER SERVICE REP DENNIS WAS SO RUDE TO US...

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Experience

    Anthony made it look so easy helping me get into my brand new car! Excellent service i will recommend everyone i know to get a car here.


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    Anthony made it look so easy helping me get into my brand new car! Excellent service i will recommend everyone i know to get a car here.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service Review

    Any manufacturer can build a desirable product and any product with hundreds of moving and electronic parts is going to break. SUPPORTING a produc...


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    Any manufacturer can build a desirable product and any product with hundreds of moving and electronic parts is going to break. SUPPORTING a product is a different task all together. But the service department at Kia of West Chester does that very well. They're friendly, punctual, and always get things right the first time. Best dealer service department I've ever dealt with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Kia of west Chester

    Great buying experience and bought a wonderful new car!


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    Great buying experience and bought a wonderful new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor Service

    I bought a 2013 KIA Sorento back in 2013. I bought it the day after the previous owner traded it in. When we purchased the car our sales rep Chr...


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    I bought a 2013 KIA Sorento back in 2013. I bought it the day after the previous owner traded it in. When we purchased the car our sales rep Chris Burke said we could bring it back any time for an auto detail since we bought it after a trade in. 2 years later I sent it back for the auto detail and and recall. When I received my car back they did not detail the car. It was a glorified vacuum job. Also, they did not put the outlet back in place after the recall. All of the screws were out and missing? I called to inquire about the vacuum job and the recall. "Tom" from service called me back 6 days later. I missed Tom's call as I am a teacher and he didn't return my call. After 7 more tries "Tom" finally called me back. I explained to him my situation. Tom said that isn't their policy to detail a car after 30 days. I explained to Tom that if I knew there was a 30 day policy I certainly would have had it detailed within the time frame. Also, when I explained to Tom the service didn't put the center console back together he blamed it on me! I asked Tom to put himself in my shoes, the consumer. Tom said he didn't have time to do so! I asked Tom for his manager and he said the owner is his manager and he will not speak to customers. Thanks Tom, I will never buy a KIA from West Chester again. As a teacher, coach and parent in the town I live in I will make sure they do the same!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No Pressure

    I came into the dealership thinking I was just going to test drive a couple of cars but, left with a brand new Kia. I was nervous throughout the ...


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    I came into the dealership thinking I was just going to test drive a couple of cars but, left with a brand new Kia. I was nervous throughout the process but, Cody Hahn was very professional as well as being patient with me. He took the time to explain everything in great deal. He also has a great senses of humor and that helped me to feel less nervous. All and all, I had a great experience and would definitely recommend a friend orf family member. I love my KIA Optima and so do all my family and friends. Thanks again Cody!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • KIA WESTCHESTER

    Anthony beep beep Wilson is a awesome rep-he is very kind and works miracles


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    Anthony beep beep Wilson is a awesome rep-he is very kind and works miracles

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • very pleased with the service

    Very kind service dealer. The sales man Jason was very accommoda ting.


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    Very kind service dealer. The sales man Jason was very accommoda ting.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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