Reviews

Average Ratings

4.4
61 lifetime reviews.
  • Fantastic car buying experience

    I am extremely happy with this Kia dealership. We had an appointment with Tarick Hoo but Anthony Glover helped us out to help Tarick out because t...


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    I am extremely happy with this Kia dealership. We had an appointment with Tarick Hoo but Anthony Glover helped us out to help Tarick out because they were so busy. Anthony Glover was excellent. I was very impressed with his knowledge of the brand and the vehicle. Everyone was very helpful and they all worked as a team and efficiently. And I ended up getting the vehicle I had been looking at for six months!! I had visited six or so other dealerships (Kia and others) and this was by far the best dealership for buying a vehicle. Anthony is no longer in sales but should be!! We had a great experience and we traveled about an hour to visit the West Chester location. I would definitely travel to West Chester again for a Kia!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Could Not Be Any Happier

    I was able to buy a new car (vs a used car), which I did not expect!!! Anthony and the rest of the Team were so helpful and nice! I've always b...

    Dealer Response

    Thank you for your feedback, Donna! We're thrilled to hear you enjoyed your experience with Anthony and our team. Enjoy your new Kia, and hopefull...


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    I was able to buy a new car (vs a used car), which I did not expect!!! Anthony and the rest of the Team were so helpful and nice! I've always been a fan of Kia, having owned one in the past, and it was wonderful to see nothing has changed!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, Donna! We're thrilled to hear you enjoyed your experience with Anthony and our team. Enjoy your new Kia, and hopefully when you're ready for a third, you'll come see us again!


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  • Fast and easy

    Was very easy to purchase a new car. It was straight to the point and it didnt take a whole day to accomplish. Thanks!!

    Dealer Response

    Thank you for the feedback, Utsedh! We're happy to hear you enjoyed your recent experience with us. Enjoy your new car!


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    Was very easy to purchase a new car. It was straight to the point and it didnt take a whole day to accomplish. Thanks!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, Utsedh! We're happy to hear you enjoyed your recent experience with us. Enjoy your new car!


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  • Kia of West Chester

    Great place to lease a car. Haggle free price negotiation. Friendly people. My salesman was Anthony--friendly with a good sense of humor. My s...

    Dealer Response

    Thank you for the review and loyalty! We're thrilled to hear you've enjoyed not one but two experiences with us. We look forward to you visiting u...


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    Great place to lease a car. Haggle free price negotiation. Friendly people. My salesman was Anthony--friendly with a good sense of humor. My second time there. Will go back for a third in a couple of years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review and loyalty! We're thrilled to hear you've enjoyed not one but two experiences with us. We look forward to you visiting us again!


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  • Great service and parts departments

    I did not buy my Kia at this dealership, but when the time comes to replace a vehicle this dealership will be my first stop. The staff is extremel...

    Dealer Response

    Thank you for the positive feedback and recommendation, Bill! We truly appreciate your kind words and are happy to hear you enjoyed your experienc...


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    I did not buy my Kia at this dealership, but when the time comes to replace a vehicle this dealership will be my first stop. The staff is extremely friendly and thorough. The service that was completed made my car feel better than when I bought it (preowned). I also dealt with their parts department and I dealt with Eric the part manager, and was extremely knowledgeable, friendly, and helped me get the additional accessories I needed. I would definitely recommend their service and parts departments. I haven't had any experience with the sales staff, but while I waited for my vehicle they seemed very friendly as well. Again I would recommend this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback and recommendation, Bill! We truly appreciate your kind words and are happy to hear you enjoyed your experience with our service team. We hope you'll come visit us again in the future!


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  • Great customer loyalty

    I purchased my original Sportage from the Kia in West Chester eleven years ago and never had any major problems with the vehicle. I loved the buyi...

    Dealer Response

    Thank you for your review and loyalty, Jenn! We're happy to hear you've enjoyed your Sportage and we hope you love your new Sorento! We look forwa...


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    I purchased my original Sportage from the Kia in West Chester eleven years ago and never had any major problems with the vehicle. I loved the buying experience then and loved driving the Sportage for all those years. I put 170,000 miles on it over 11 years with nothing major in repairs. When it finally was time, I went back to Kia in west Chester and had another great buying experience. We bought again with Anthony Wilson, but the whole staff was very nice and friendly. I'm excited for my new Sorento!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review and loyalty, Jenn! We're happy to hear you've enjoyed your Sportage and we hope you love your new Sorento! We look forward to seeing you again!


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  • great!

    Russ was great and jacob was cool too. Had blast when buying my new car.

    Dealer Response

    Hi Marcia, thank you for the review! We're glad you had a great experience with Russ and Jacob. Enjoy your new vehicle!


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    Russ was great and jacob was cool too. Had blast when buying my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Marcia, thank you for the review! We're glad you had a great experience with Russ and Jacob. Enjoy your new vehicle!


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  • Love my new Sportage!

    Jeff, my sales guy, was super, finding the color combo and exact features I wanted at another dealership and arranging to have it ready for me on ...

    Dealer Response

    Thank you for the positive review, Ginny. We appreciate your patience during the process, but are glad to hear you had a great experience otherwis...


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    Jeff, my sales guy, was super, finding the color combo and exact features I wanted at another dealership and arranging to have it ready for me on my birthday! Yay! Above and beyond customer service! And the price was right too. The only down side was the long time at the dealer waiting on paperwork. Great shopping experience otherwise.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the positive review, Ginny. We appreciate your patience during the process, but are glad to hear you had a great experience otherwise! Enjoy your new Sportage!


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  • Nutritionists asst

    Thank you for Russ for his persistent ¿ Good job awesome personality. Jerry n his team kudos to them too. Thank you for ur kindness w.feliciano

    Dealer Response

    Thank you for the positive review. We are so glad you had a great experience with our team and we hope you will come see us again.


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    Thank you for Russ for his persistent ¿ Good job awesome personality. Jerry n his team kudos to them too. Thank you for ur kindness w.feliciano

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review. We are so glad you had a great experience with our team and we hope you will come see us again.


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  • Friendly, helpful n open

    Had my interactions with Anthony. Despite us arriving with a short notice on a busy Memorial Day Saturday, he took out time to discuss our require...

    Dealer Response

    Hi, thank you for taking the time to leave us your feedback. We appreciate you stopping by and are sorry we could not find you a vehicle. Keep an ...


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    Had my interactions with Anthony. Despite us arriving with a short notice on a busy Memorial Day Saturday, he took out time to discuss our requirements. With the car and budget in mind, he explained that he did not have many options and allowed us to move around and check out other available models. Overall would have given a 5 had we managed to buy a car of our choice. But will keep looking at their inventory and hope I buy from Anthony.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi, thank you for taking the time to leave us your feedback. We appreciate you stopping by and are sorry we could not find you a vehicle. Keep an eye on our inventory and feel free to give us a call if you have any questions.


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